TOP Tearing issue

Originally Posted by Parrotguy

I took my roadster in for service and asked them to move the wire harness on the top frame support, explaining to them everything on this thread and providing them with the links to this thread. I thought that was a reasonable request. They gave me the standard bs response, that until Nissan issues a warantee authorization they could not do the work under the warantee. I asked for an estimate of the cost to pay for it myself and they said they don't know, whatever that means. I'm going to have to think further about what to do. Write a letter to Nissan? - the problem there is my top is OK - what we're talking about is preventative maintenance. I may also ask a repair shop for an estimate. Meanwhile I don't like to put the top up and down more than I have to. Overall the service department, Poway Nissan, Poway CA, was inflexible, contrarian, and not customer orientated. Not particularly concerned with a happy customer.