TOP Tearing issue

Originally Posted by Merlin

FYI, I elevated my top issue to Nissan North America a few weeks ago. I have been in discussions with one of their senior customer affairs account execs for a while as I go thru this process. I don't go out and drop major cash for a car only to have these kinds flaws occur and then have to spend an inordinate amount of time and energy screwing with it. What a headache. Anyway, when I asked about whether there are "systemic issues" across the 2010 model for tops, I did not get a straight answer, and haven't received one yet. I would encourage anyone who has a top issue to report it to Nissan at the corporate level and make it an issue. Get it on record. Dealerships will be reporting these issues too, but it is better if you report it directly yourself.

So at this point they have re-routed the wiring harness that is attached to the driver's side hatch arm and made it look like it was done this way at the factory. At least the tech tried. This has stopped the rubbing on the canvas. Now they are going to give me a new canvas top. A Nissan regional tech is going to do the replacement and I have met and talked to him. He seems very qualified and has done this before (but not on a 370Z). The canvas replacement makes me very nervous. I do NOT want to have the issues that Z_U-later had with the new canvas. I have already contacted a consumer lawyer and am in a wait-and-see mode. If the top is replaced and it looks factory installed, I will be happy and that should be the end of this issue. If it is not and this saga continues, I am going to engage on legal fronts. Like most of you, I have a job and don't have the time to keep screwing with this stuff. And we all deserve better from Nissan and the car they are selling. Stand by for more.