Stay away from this company...

nismo9132

I did do my research and that's why I chose AAM - others were happy with the short tails. After having this experience, the least I could do was to alert others of this experience. I can understand that you still like AAM because you haven't had a bad experience. I also don't doubt that you would be proclaiming them to be great even if you were in my shoes though, because of the fact that you know people and are friends with people that work there. Doing otherwise is a great way to break friendships and likely discounted prices, right?

I can understand that the occasional mistake can occur in production. Not producing parts to a standard specification though, that's what is worrying. I was hoping to join the other happy AAM customers, but that won't be happening.

jaytirbhaw

Can't argue with that man, it's unfortunate. However I would personally reserve judgement on the company until I see how they handle it from this point on. I've seen a lot of good companies go through **** storms because of a few bad eggs or careless mistakes.

I do hope you get your money back and find a nice alternative if you choose too !

Luciano13

Btw... I have a $3000($$CDN)exhaust system that the exhaust tips don't line up 100%....
That's just the way it is....

What AAM should have done(if they had the chance or not).was send you 2 new tails, and not one. Tails and tips never line up 100%

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nismo9132

They definitely could have sent 2, but chose to send a single replacement.

I can understand the tips being off slightly - it's inevitable. My Altima's Stillen exhaust has a slight difference, but we were able to easily adjust that to fix the issue. The discrepancy that we are talking between the replacement and originals that I received though is at least 1" less where the tip would clamp onto. With that said, one tip would be severely recessed while the other would be sticking out substantially. In addition, the bends were totally different and would not have lined up to be correct for any 370Z.

Luciano13

I agree 100%, & would not accept the "parts".
But your title gets us phsyched up to start hating a company that ripped you off, when after reading the thread, the company did everything to try to correct the issue....
All im saying is you're a little harsh on the title and simply had some bad luck with AAM's parts, not "company" as a whole. Because you can not argue the fact that they did try and even gave your money back once you had enough.

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nismo9132

A company is represented by both the quality of their parts and the customer service that they provide. Both of which were lacking in my experience. That's where the title came from. If you disagree with it, I apologize.

Like I said in previous posts, I did give them a chance to fix it. In my opinion, there are only so many attempts that one should provide a company before it's time to move on. If you disagree, that's your opinion that you are entitled to. At the point I decided to return them (due to the failure to correct the situation), they had no idea what part was correct. Like I said before, how do I know they would magically find the root cause, and fix the issue, in less than a day from when they were alerted to it. There's no way to possibly know, especially since they did not know that what they were producing and selling was even correct. Can you understand where I am coming from? A company that is shipping products that they don't know are correct or may not fit, is not following a very good business model. I did not want others who were interested in buying short tails during this period to encounter the same issues. I hope that clarifies my point of view.

Luciano13

Makes sense. Im married so i guess i have a little more.patients

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