07-18-2014, 01:42 PM
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#24 (permalink)
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A True Z Fanatic
Join Date: Aug 2009
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Posts: 76,801
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Quote:
Originally Posted by wheee!
I received outstanding service and customer support when I ordered replacement parts for my short shifter a while ago, including quick replies and fast shipping in secure, well packaged envelopes.
(I bought a used TWM shifter that was missing most of the parts from the removal by a mechanic. TWM sold me the parts I needed and was very helpful)
You're situation indeed could be related to a customs inspection. That's really too bad because their products are really top notch...
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very good point indeed!
especially on small heavy articles like this, they might think it is some sort of
artillery.
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