Purchased used Z - have a question.

mjaenke · 07-11-2014, 10:59 AM

They were supposed to call me first thing this morning with the results but again did not. I went there anyway to pick up the car. I spoke with the service adviser who tells me they found nothing and were not able to repeat the limp mode. I asked for some paperwork detailing what they did just so i have it for my records. After some grumbling from them i got the paperwork.

I got in my car and looked at the trip meter - 112 new miles! As i was leaving, i saw one of the service tech's walking out to another vehicle. I asked him if he worked on my car. He said no but he knew who did and said they tried everything they could to reproduce the limp mode. He also informed me that another guy took the car home last night and that guy lives 26 miles from the dealership. I asked him if he thought 112 miles was excessive and he said with a problem like mine they have to get miles on the car to try and replicate the problem.

Interestingly enough he stated that since you (me) did not provide us with any information on what happened, how it happened, or when it happened they have to pretty much start from scratch. I told him that i told everything to the service adviser and pleaded with them to let me talk with a tech and give them the same information but i was told no. He apologized and i was on my way.

I put 28 more miles on the car since i left. The car did not go into limp mode.

At the very least i will inspect and clean the MAF sensors this weekend.

What do you guys think about the 112 miles? I'm a bit torn on whether it is excessive because if they only drove 10 miles, the customer may complain that they did not try hard enough to replicate the problem.

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07-11-2014, 10:59 AM	#26 (permalink)
mjaenke Base Member Join Date: Jul 2014 Location: Columbia, IL Posts: 24 Drives: 09 Nissan 370Z M6 Rep Power: 12	They were supposed to call me first thing this morning with the results but again did not. I went there anyway to pick up the car. I spoke with the service adviser who tells me they found nothing and were not able to repeat the limp mode. I asked for some paperwork detailing what they did just so i have it for my records. After some grumbling from them i got the paperwork. I got in my car and looked at the trip meter - 112 new miles! As i was leaving, i saw one of the service tech's walking out to another vehicle. I asked him if he worked on my car. He said no but he knew who did and said they tried everything they could to reproduce the limp mode. He also informed me that another guy took the car home last night and that guy lives 26 miles from the dealership. I asked him if he thought 112 miles was excessive and he said with a problem like mine they have to get miles on the car to try and replicate the problem. Interestingly enough he stated that since you (me) did not provide us with any information on what happened, how it happened, or when it happened they have to pretty much start from scratch. I told him that i told everything to the service adviser and pleaded with them to let me talk with a tech and give them the same information but i was told no. He apologized and i was on my way. I put 28 more miles on the car since i left. The car did not go into limp mode. At the very least i will inspect and clean the MAF sensors this weekend. What do you guys think about the 112 miles? I'm a bit torn on whether it is excessive because if they only drove 10 miles, the customer may complain that they did not try hard enough to replicate the problem.