If its a small operation, could be something personal (not saying thats an excuse for going silent)

I remember a vendor here being absent for awhile turns out they were going through a seperation :(

Thats very unlike Shine Auto though, I got the rear spats in CF too. Granted I got them from Vivid Racing but Vivid had no problem keeping me up to date thanks to updates from Shine.

God forbid - illness or death in the family?

I don't know but something must be up. It's never been like this.

I'll say. Has anyone stop by the shop in the past 2 weeks?

I still haven't been in the area, I had to work in San Diego this week. As soon as I get a chance, I'll go check what's up for you guys

I won't recommend anyone buying anything from shine until they start communicating again. Seems like they just shut everyone off. Almost 3 weeks now.

Shine customer service is so weird. I try to call them 3-4 times to order the front amuse bumper but NOBODY ANSWER THE PHONE


WHat people say about their product : good/best fitment replica with price on amuse kit.

What people talk about their service: terrible/ no reply/ no answer/ disappear for 1-2 months than your order arrive.

They do not have a sponsor / representatives here also

They should rename themselves Shine On Auto.

Ok I just got off the phone with Ken at Shine. He said that they have been in and out and have been flooded with voice mails and e-mails for parts, so they are filtering through them now. Also, he said they produce about one set of rear add ons a week (takes a week to make) and then ship that pair out per order. Ken said the add ons have been on high demand recently and have been on BO until they could catch up.

OP, I inquired about your part and I am assuming based on your posting date and order date, you are the one who ordered on April 1st, per their order log. If so, Ken said you are the next one on the list to get the add ons sent out. Ken said it should be sent either early next week or late next week, depending on if they need to be made first. They are in the office now, so give them a call if you can.

Thanks for the update. Those would be my order.

Man that's good to hear but I still haven't heard back. I even sent them a fax with my name number and email....

Update: Ken finally answered back my email and will be getting my parts in about a week & a half :)

And all is good in the world again.

How long was the overall turnaround?

^3 weeks due to back order. It's usually a week & a half.