just bought the car and got rear ended..
 

i just bought the car 40th anniversary z few week ago it have 31K mile on it and i payed almost 31K for the car. i know is pretty expensive but anyway i love it.
at the same day i bought it while i'm on the way home at the red light one guy was texting and driving and hit my rear bumper omfg. and now the car is fixed but the rear bumper color is not perfect match.... dont know what to do.

do anyone know in south Florida can i claim the diminish value from that guy insurance. he have liberty mutual car insurance.

I would start at the shop and try to get them to fix it. Next step is to go to your insurance (assuming that's who you filed the claim through), explain the situation, and get them to either force the body shop to fix it or let you take it to another shop (find one with with a good reputation for paint). I wouldn't bother with the diminished value because I'd rather correct the problem and have a color matched bumper properly done :twocents:

i got 700 dollars from that guy insurance and i brought my car to body shop called bumper to bumper (one of my friend told me to go there).and i pay 600 dollars cash to fix my car and the bumper fixed and i pick up my car at night didnt see the different color but i realize the next day when my car under the sun i can tell the different color. the worse part is some one in the body shop drove my car for 17 miles and i pretty sure they used my car to drift or play donut cause the tired is not good as before.

That sucks dude. I wouldn't consider that friend a friend anymore if he recommended a shop for your Z that does poor work and abuses a customer's car :thumbsdown:

It also sounds like you dealt directly with the other person's insurance company. I always file a claim with my own insurance company and let them deal with the other person's insurance. When I file a claim through my own insurance, they are the one who pays the body shop. So if I'm not satisfied with the work, I can inform my insurance company who will deal with the body shop. I can choose to have them fix the work, or I can go to a different shop altogether. Either way, the insurance company goes to bat for me against the shop that screwed up.

this is my first time got into car crashed therefore i have no idea what to do.
now my car fixed but the color not really satisfy me but i guess i have no choice
now im planing to claim the other guy insurance for the diminish value but i dont know does it apply in south florida. i just got the car and now carfax gonna show my car have an accident before......omfg

Man that really sucks :shakes head: I would try to get with theirs & your insurance & say that it wasn't fixed correctly. In the future when ever you have body work done bring as many people with you as you can on pick up day to go over the car. The more eyes the better as sometimes we are just anxious http://www.naxja.org/forum/images/avtars/glenn.gif to get the vehicle back we miss a lot things. I've been there & learned the hard way a long time ago http://www.gixxer.com/forums/images/...leySuicide.gif

If there is anything wrong, refuse to accept the car right then & there signing nothing as that is about the only time your are going to have any leverage. Having taken possession of it might be the downfall of this situation.

Best of luck

Lawyer up!

But seriously, if this did go through your insurance you do still have recourse. They have to hold the body shop accountable for shoddy work and especially for the joyriding (which is impossible to prove) but you can use it as leverage perhaps your insurance can use when dealing with the body shop. At this point I would utilize any help you can get through your insurance to right the wrongs that were done.

Its true the worst thing that you did was take that car without a proper inspection from the shop post work. I had this happen when I had a transformer explode and shower my glass roof maxima with molten lead. IT cracked every single window pane on the car. The shop did a horrible job, the sunroof didnt open, it was just a junk job. I refused to take the car and called my insurance company. They had a rep there to deal with it for me on my behalf and the wrongs were corrected...


Good luck and try not to stress too much. Its just a car and can be fixed, good thing no one was hurt. All of life is a learning experience, and now you are better prepared for the future!

usually that means you have to pay your deductible to your insurance company. if you go through the other party's insurance, then no deductible (assuming they were at fault).

what i did was i called that guy insurance and they tell me to go to their shop and they quoted my damaged was 700 dollars and one of my friend told me there is a body shop do pretty good job (they did fixed the crack of the bumper but the color is not perfect match) therefore i brought my car the that shop and i pay cash for it 600 dollars.

actually right now i just want to see if i can claim the diminish value of my car so i can use that money to order the 40th anniversary z paint directly from nissan and paint it again for my car

I thought you don't if it's not at your fault no?

Factory paint isn't going to match either. They made many different batches of paint, and none seem to be the same

I'm sorry to hear, that's quite depressing to hear/know! As others have said I would try and get with your insurance and get it properly fixed! To me a Z is not worth half-assing anything on

So one shop quoted 700? So insurance payed you 700 dollars, You then hear from your buddy that there is another shop that will do it for 600 dollars.

is there anyway i can fix like the original i forgot to mention it my is the amuse rear bumper

Wait- they damaged the Amuse bumper and their estimate was only $700 to get it fixed and painted? Holy lowball, Batman. Body shops can match paint to where you'll never know the difference. Well, a good body shop can. I don't think Homie G's Discount Body Shop and Prepaid Cellphones can, and that's where your buddy steered you. Kick him in the nuts, and then keep going back to the body shop until they get it fixed. Talk to the insurance company as well. Keep bitching at all involved parties until you're satisfied with the results.

The Insurance company is going to say sorry sir we already payed and you picked up the car accepting the quality of shitastic work!

Yeah, this is kind of like the checklist of things not to do when you get in an accident and/or have body work done. OP, your best bet is to keep after the body shop until it's right.

i called the liberty mutual few times they always said their system is down can't put my imformation out and i call today to claim the diminish value and he told me the adjuster is not here they will call me back at friday.... i feel like they rip me off since i dont have any experience of this situation...

they sent me a check for 760 dollars so now i payed 600 for the body shop(my friend told me to go there). worst part is the body shop took the cash and they never give me any paper work. anyway the bumper is fixex and look great just the color is slightly different.
all i wanna do is claim the diminish value and see how much money i can get i may use that money to find a better body shop to repaint my rear bumper

I hate to say it, but I think you may have screwed yourself every step of the way. For future reference, remember the following:

• Let your insurance deal with their insurance
• File a police report
• Get several estimates and submit the priciest one
• Cheap body work is cheap for a reason
• Get a reciept and keep a paper trail

If your insurance charges you a deductible for an accident that is not your fault, you should dump them immediately. I ALWAYS work with my own insurance company because they have MY interests in mind since I am their customer. The other person's insurance won't give two $hits about you or any problems you have.

I have never paid my insurance deductible except for one time. I avoided a collision with a vehicle coming into my lane suddenly, but I wound up running my Sentra up on to a median curb by doing so. The guy drove off, and I even got the phone number of a witness who saw what happened. However, insurance wouldn't make a claim under my uninsured motorist clause even with the witness (so now I know to always let the guy hit me rather than hit something else myself). The accident wound up being over $1500 because I busted the oil pan and the radiator was damaged. I wasn't interested in paying the repair fee, so I claimed it on my insurance and paid my $500 deductible. They did not raise my rates either.

i should have ask more information before i sent my car to the body shop
i accepted the first quoted from the insurance that's why is so freaking lowball but at the moment i just wanna fix my car asap. because i got hit by the every same day i bought it... so freaking unlucky omg.

do any body have any experience for the diminish claim before?

I don't know how it works in your state, but in many places you have to sue for diminished value, and that may cost more than you'd win.

everytime i called that guy insurance they always put me on hold for a long time. i called my insurance(geico) once and they told me i should call the other guy insurance better........ they giving me a headache

Wow... if my insurance company gave me that response, I would tell them to go fvck themselves. It's their job to take care of my claim. I should clarify that I am assuming you have full coverage (liability AND collision).

sounds like i got screwed now........ i called the body shop their not going to repaint my bumper because they said it meet their standard .......

my only hope is to claim the diminish value and get the money to repaint it at other body shop.

worse day of my life omfg. i hate to deal with the insurance they always put me on hold for long time.

yes i have full coverage but my insurance said since not my fault i should deal with the at fault party insurance better..... because i never been in a car accident before dont know what to do i'm feeling so frustrated.

That's just poor service from your insurance company IMO. I guess that's the kind of service to expect from Geico :ugh2:

Well, it looks there is a lot you can learn from this experience. There is definitely some good info in this thread, and you can find out other good info with a simple Google search. Since it's legal in Texas, I use video and audio recording to document the accident as soon as it happens. I hope you get the car taken care of or at least get a few extra bucks for your troubles. Good luck man :tiphat:

Your situation sucks, but lets not get too melodramatic. The bumper of your car isn't quite the right color. That's not quite the worst day of someone's life. I hate to say it, but I think you've painted yourself into a corner. Either pony up out of pocket to get the paint matched at a better body shop, or learn to live with the mismatch. You may have made too many mistakes to come back from on this one. Keep calling your insurance. You pay them to handle this stuff for you. Maybe you get a better resolution.

Just wanted to clear some things up...

If you file a claim against your own insurance, you do have to pay your collision deductible (it's in the policy wording). It can be waived up front or refunded on the back end because of the subrogation potential, it's just up to the individual adjuster handling your claim. Also keep in mind when you claim against your own insurance, it shows up in your loss history whether or not your company was able to fully re-coup their losses from the other company. If they don't fully recoup, the difference will show up as a loss paid to you instead of $0. Either way it's still there. This may or may not adversely affect your premium at renewal or if you choose to shop your insurance, again it just depends on the company.

To the OP- sounds like you did work with a shady shop. Any reputable shop would stand behind their work. Sucks, but at the end of the day lawyering up will cost you more than it's worth. You'll have to live with it, or buck up and pay out of pocket to a GOOD job that will properly blend the new paint with the old for a seamless transition. If you've already taken the check from the Company, then you are SOL. Calling the the other person's company will do no good as they'll just tell you to go to the shop for repairs. Rule of thumb, NEVER take the check until the settlement is to your standards. A lot of times by taking the check, you're agreeing to the settlement. There are extenuating circumstances, but for a claim this small, I highly doubt they're going to re-open to give you diminished value.

Lastly, Geico sucks, so it doesn't surprise me they told you to call the other company.

Insurance agent?

Can't wait to hit 25...then I will be making the switch from Geico to USAA..this makes me want to do it now

If you qualify for usaa there's never any reason to have anything else.

Except in the case of uninsured motorist coverage. There is no other insurance company, so the claim is against your own company. However, the uninsured motorist coverage in my policy does not require me to pay a deductible.

I used to be an underwriter.

It shows. You actually used the technical terms.

Totally. USAA has some crazy rates and pretty good customer service from what I've heard. Too bad I don't qualify :(

When I started at that company, part of the "formal" training was reading the policy. Talk about dull...but it gets ingrained into your head over time haha

USAA is the shiznit! Never had a issue! Been in 2 wrecks both times they did everything.

Yeah, I had USAA with my parents, so I qualify, but the rates are a lot higher right now compared to Geico. I'm going to get them on the phone and see what I can do though. They don't have the best rates, but their service is really good.

Yeah but I will pay the little bit of extra for quality service. Been with em for 10 years.