Dealership FAIL!!

mike12002us · 04-21-2013, 09:17 PM

Quote:

Originally Posted by OldGuy

So what was the diagnosis? What was the cause and what was the fix?

I am taking the car back to the dealership in the AM. Im hoping that they actually fix it instead of trying to mess with me again, I actually argued with the guy for 30 min that there were problems and he said due to not being able to recreate them there was nothing could be done. Obviously moving the car 6 inches was above their skill level. They also gave me a lecture on how to drive my car

Dont know the cause but it needs to be repaired. I was told its def the wheel bearing.

Baer383 · 04-21-2013, 09:28 PM

They probably thought it was the clock on the wall ticking.

FirstZin83 · 04-21-2013, 09:31 PM

That microphone must be dayum good, cause I've never heard a wheel bearing tick that loudly with a one inch rotation. Looks like a rear wheel to me, so more likely something with the e-brake or rotor.

mike12002us · 04-21-2013, 09:40 PM

Quote:

Originally Posted by FirstZin83

That microphone must be dayum good, cause I've never heard a wheel bearing tick that loudly with a one inch rotation. Looks like a rear wheel to me, so more likely something with the e-brake or rotor.

we looked at a lot of possibilities but the conclusion is almost def the bearing unless there is something obscure that we missed. Either way the dealership should have caught this as I told them about the ticking in the rear. The video was shot with my phone, its not as loud as my phone makes it out to be. Not sure why it sounds that loud. Ill let you know definitely whats going on tomorrow when its fixed.

FirstZin83 · 04-21-2013, 09:46 PM

Good Luck, I think now that you did their troubleshooting for them. They should take it a little more seriously. The only way I can see a bearing making that much noise is if a bearing race is cracked, or one or more of the ball bearings is cracked. Either way I'd think the bearing would disintegrate in less than 10 miles under those conditions. That's why I lean a little more to it being an issue with the parking brake mechanisms inside the rotor.

Zoren 370 · 04-21-2013, 09:43 PM

Im just curious was your hand brake engaged while your mechanic is doing this on your rear wheel? If it is I think that is "Normal" to hear.
What is abnormal is what you have said that the clicking sound happens when you step on the accelerator pedal?

mike12002us · 04-21-2013, 09:46 PM

no, the handbrake was off and car out of gear.

Zoren 370 · 04-21-2013, 09:54 PM

Quote:

Originally Posted by mike12002us

no, the handbrake was off and car out of gear.

Well if that is the case then that is something out of the norm.
Update us then once it got fixed.

04-21-2013, 09:28 PM	#2 (permalink)
Baer383 A True Z Fanatic Join Date: Aug 2010 Location: Lawrenceville,Ga Posts: 4,293 Drives: My foot up your azz Rep Power: 31	They probably thought it was the clock on the wall ticking. tower74, Leuz and Wabbyyy like this. __________________ 2013 ZL1 754 rwhp 747 rwtq

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04-21-2013, 09:31 PM	#3 (permalink)
FirstZin83 Base Member Join Date: May 2009 Location: Louisville Posts: 30 Drives: 09 6MT 370Z T/S/N Rep Power: 18	That microphone must be dayum good, cause I've never heard a wheel bearing tick that loudly with a one inch rotation. Looks like a rear wheel to me, so more likely something with the e-brake or rotor.

04-21-2013, 09:46 PM	#5 (permalink)
FirstZin83 Base Member Join Date: May 2009 Location: Louisville Posts: 30 Drives: 09 6MT 370Z T/S/N Rep Power: 18	Good Luck, I think now that you did their troubleshooting for them. They should take it a little more seriously. The only way I can see a bearing making that much noise is if a bearing race is cracked, or one or more of the ball bearings is cracked. Either way I'd think the bearing would disintegrate in less than 10 miles under those conditions. That's why I lean a little more to it being an issue with the parking brake mechanisms inside the rotor.

04-21-2013, 09:43 PM	#6 (permalink)
Zoren 370 A True Z Fanatic Join Date: Mar 2012 Location: FL Posts: 11,018 Drives: 11 Nissan 370 M6 Rep Power: 1913655	Im just curious was your hand brake engaged while your mechanic is doing this on your rear wheel? If it is I think that is "Normal" to hear. What is abnormal is what you have said that the clicking sound happens when you step on the accelerator pedal?

04-21-2013, 09:46 PM	#7 (permalink)
mike12002us Base Member Join Date: Nov 2012 Location: Charleston, SC Age: 41 Posts: 189 Drives: 2010 Sport 370z 6mt Rep Power: 14	no, the handbrake was off and car out of gear.