My Local Dealer made a Small Mistake - again lol...

chubbs · 07-14-2009, 02:44 PM

Here we go again...

This may not be of interest to you, because I am in England, but it may help you to see that car dealers are the same the world over - some are good and some (like my local one) are c0cks.

So, here we go...

The 370Z's arrived in UK car showrooms a few days ago, so last Saturday I went into GLYN HOPKINS NISSAN, ST. ALBANS branch - YES GLYN HOPKINS NISSAN, ST. ALBANS branch, and booked a test drive for today, 4pm.

I got off work a bit early arrived at 4pm to be told that the sales manager (aka tw*t) had said "No" to the test drive, because it would mean there would be no 370Z in the showroom!!! He'd told the sales guy to rearrange it for another day!!! Well, you may be able to imagine my very restrained response - I should have told him to stick it somewhere. As it is, I'm complaining to GLYN HOPKIN (it was their St Albans branch that shafted me). My god, the car would only have been out of the showroom for 40 minutes maximum - and I'm a Z-obsessed fool who might have bought it! I told the poor sales guy to tell his sales manager to re-assess his priorities and I walked out.

I'll arrange a test drive with my mate in Cambridge for a week or two's time. Do you know, I'd even taken my camera into the showroom to take as many pics as I could - I left without taking any. And I've had no phone call from the sales manager, even though he knows I'm about to complain. What a bunch of t****ers - This is the 3rd time they've upset me - and the last!

phew - got that off my chest! - and he just lost a sale

Does YOUR dealer ever make mistakes?

shumby · 07-14-2009, 02:52 PM

my dealer is an idiot.

spearfish25 · 07-14-2009, 04:38 PM

The first dealer I went to had the exact car I wanted on the lot and I took it for a test drive. I was done...wanted it that night. During the negotiation process, he actually said "Give me a break with the price haggling...you're a DOCTOR!". I left and went to another dealer 2 miles away. They didn't have the car I wanted, so they made the first dealer send the car I test drove over and I left with it that day

. I'm still contemplating going back to the first dealer who originally had the car and asking them if anything looked familiar.

arcticreaver · 07-14-2009, 05:08 PM

THAT was a fail on the dealer's part. why turn a customer away and an opportunity to make a sale?

OnCallZ · 07-14-2009, 05:19 PM

Quote:

Originally Posted by arcticreaver

THAT was a fail on the dealer's part. why turn a customer away and an opportunity to make a sale?

greed

Luckily I didn't have to walk away, we haggled and I walked out with 332 horses

chubbs · 07-14-2009, 05:53 PM

Quote:

Originally Posted by arcticreaver

THAT was a fail on the dealer's part. why turn a customer away and an opportunity to make a sale?

Exactly. Some people just don't get it.

juan05 · 07-14-2009, 06:09 PM

they are idiots who forget the #1 rule. Anyone that wants to see the car COUld be a potential buyer. dealers are idiots. (some not all)

PrObLy · 07-14-2009, 06:13 PM

Quote:

Originally Posted by chubbs

Does YOUR dealer ever make mistakes?

I'm sorry to hear about your crappy experience(s)...that sucks!

I've been very fortunate so far. My dealer has rocked. I was able to negotiate the price I wanted via e-mail and the whole process went smoothly and without any BS or surprises.

Cjanik · 07-14-2009, 06:40 PM

they didnt see you as a potential buyer.

I had the same issue because I still have a little acne, even though im 25 years old, and when they saw me, they asked me to come back on a "slow" day so that they dont lose any sales dealing with me.

Roo · 07-14-2009, 07:05 PM

I had the first dealer tell me no to a test drive as well, I went to another dealer and wrote a check for a car that night.

SpawnAeroJohn · 07-14-2009, 07:25 PM

Quote:

Originally Posted by Cjanik

they didnt see you as a potential buyer.

I had the same issue because I still have a little acne, even though im 25 years old, and when they saw me, they asked me to come back on a "slow" day so that they dont lose any sales dealing with me.

What a scumbag salesman.

OMGWTFBBQ · 07-14-2009, 07:35 PM

I'm 20 years old.

[/story]

Nobody takes me seriously when I go into a showroom. Not even at Honda dealerships.

I went to at least 15 Nissan dealerships.

I've been told 1. "Where's mommy and daddy?" 2. "Which bank did you rob to afford this car?" 3. "Sorry, I must have mistaken you for someone important." 4. "I'm sorry, are you lost? This is a Nissan dealership and this is a 370z you're sitting in."

Well, long story short, I bought my 370z from the first and only dealership to even spare me an hour of their precious time.

SpawnAeroJohn · 07-14-2009, 07:43 PM

Id rub it in the other dealers faces! Yeah!

KillerBee370 · 07-14-2009, 07:47 PM

Dealers generally stereotype based on appearance. Now this may or may not have been the case here but it is true. What is it?... they look first at either the watch or the shoes.. I forget.

Anyway. My dealer was hella cool. They had a GTR sitting in the showroom with velvet ropes around it and offered to have me test drive it. I declined but they did offer!

Anyway, take your business somewhere else.

KillerBee370 · 07-14-2009, 07:52 PM

Oh yeah... I almost forgot. Make SURE when you purchase your Z from the other dealer, you drive right on over there and talk to that sales manager or whover blew you off and jingle the keys in his face and say "big mistake". Then casually stroll out, hop in your Z, turn off the VDC and lay some rubber out of there.

07-14-2009, 02:44 PM	#1 (permalink)
chubbs A True Z Fanatic Join Date: Jan 2009 Location: Zeeland Posts: 1,046 Drives: 2016 370z Auto-Grey Rep Power: 7587	My Local Dealer made a Small Mistake - again lol... Here we go again... This may not be of interest to you, because I am in England, but it may help you to see that car dealers are the same the world over - some are good and some (like my local one) are c0cks. So, here we go... The 370Z's arrived in UK car showrooms a few days ago, so last Saturday I went into GLYN HOPKINS NISSAN, ST. ALBANS branch - YES GLYN HOPKINS NISSAN, ST. ALBANS branch, and booked a test drive for today, 4pm. I got off work a bit early arrived at 4pm to be told that the sales manager (aka twt) had said "No" to the test drive, because it would mean there would be no 370Z in the showroom!!! He'd told the sales guy to rearrange it for another day!!! Well, you may be able to imagine my very restrained response - I should have told him to stick it somewhere. As it is, I'm complaining to GLYN HOPKIN (it was their St Albans branch that shafted me). My god, the car would only have been out of the showroom for 40 minutes maximum - and I'm a Z-obsessed fool who might have bought it! I told the poor sales guy to tell his sales manager to re-assess his priorities and I walked out. I'll arrange a test drive with my mate in Cambridge for a week or two's time. Do you know, I'd even taken my camera into the showroom to take as many pics as I could - I left without taking any. And I've had no phone call from the sales manager, even though he knows I'm about to complain. What a bunch of t***ers - This is the 3rd time they've upset me - and the last! phew - got that off my chest! - and he just lost a sale Does YOUR dealer ever make mistakes? __________________ . '03 Grey >>> '06 Black >>>'10 Silver >>> '16 Grey ^

07-14-2009, 02:52 PM	#2 (permalink)
shumby Captin Canuck Join Date: Dec 2008 Location: with your mom Age: 45 Posts: 6,288 Drives: your sister Rep Power: 237	my dealer is an idiot. __________________ Originally Posted by SAM@GTM Engine detonation is not normal and it should never never happen, and whoever told that need to do something else for living . Sam

07-14-2009, 05:08 PM	#4 (permalink)
arcticreaver Track Member Join Date: Feb 2009 Location: Arcadia, CA Posts: 769 Drives: 2009 Z34 7AT PG Rep Power: 925	THAT was a fail on the dealer's part. why turn a customer away and an opportunity to make a sale? __________________ http://www.facebook.com/arcticreaver - FaceBook http://www.linkedin.com/pub/sam-yang/a/832/325 - LinkedIn Profile

07-14-2009, 07:35 PM	#12 (permalink)
OMGWTFBBQ A True Z Fanatic Join Date: Jan 2009 Location: the OC Posts: 1,886 Drives: 08 SGM IS350 Rep Power: 4550	I'm 20 years old. [/story] Nobody takes me seriously when I go into a showroom. Not even at Honda dealerships. I went to at least 15 Nissan dealerships. I've been told 1. "Where's mommy and daddy?" 2. "Which bank did you rob to afford this car?" 3. "Sorry, I must have mistaken you for someone important." 4. "I'm sorry, are you lost? This is a Nissan dealership and this is a 370z you're sitting in." Well, long story short, I bought my 370z from the first and only dealership to even spare me an hour of their precious time. __________________ Zele Performance \| Varis \| Powerhouse Amuse \| Craftsquare \| Tommy Kaira \| Top Secret \| HKS \| Defi \| Volk Racing \| Cusco \| SPL \| Never ending build thread.. PM me if you have rare JDM parts for sale!

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07-14-2009, 04:38 PM	#3 (permalink)
spearfish25 A True Z Fanatic Join Date: Mar 2009 Location: Naples, FL Posts: 4,117 Drives: to work Rep Power: 1857	The first dealer I went to had the exact car I wanted on the lot and I took it for a test drive. I was done...wanted it that night. During the negotiation process, he actually said "Give me a break with the price haggling...you're a DOCTOR!". I left and went to another dealer 2 miles away. They didn't have the car I wanted, so they made the first dealer send the car I test drove over and I left with it that day . I'm still contemplating going back to the first dealer who originally had the car and asking them if anything looked familiar.

07-14-2009, 06:09 PM	#7 (permalink)
juan05 Enthusiast Member Join Date: Apr 2009 Location: west palm beach Posts: 372 Drives: nismo 370z black. Rep Power: 17	they are idiots who forget the #1 rule. Anyone that wants to see the car COUld be a potential buyer. dealers are idiots. (some not all)

07-14-2009, 06:40 PM	#9 (permalink)
Cjanik Track Member Join Date: May 2009 Location: Las Vegas Posts: 578 Drives: N/A Rep Power: 18	they didnt see you as a potential buyer. I had the same issue because I still have a little acne, even though im 25 years old, and when they saw me, they asked me to come back on a "slow" day so that they dont lose any sales dealing with me.

07-14-2009, 07:05 PM	#10 (permalink)
Roo Base Member Join Date: Jun 2009 Location: Alta Loma Posts: 161 Drives: 2009 370z with nav Rep Power: 17	I had the first dealer tell me no to a test drive as well, I went to another dealer and wrote a check for a car that night.

07-14-2009, 07:43 PM	#13 (permalink)
SpawnAeroJohn NOT A CURRENT VENDOR Join Date: Jun 2009 Location: Chicago Posts: 609 Drives: you Rep Power: 18	Id rub it in the other dealers faces! Yeah!

07-14-2009, 07:47 PM	#14 (permalink)
KillerBee370 A True Z Fanatic Join Date: Mar 2009 Location: So Cal baby! Age: 52 Posts: 5,964 Drives: with passion Rep Power: 322	Dealers generally stereotype based on appearance. Now this may or may not have been the case here but it is true. What is it?... they look first at either the watch or the shoes.. I forget. Anyway. My dealer was hella cool. They had a GTR sitting in the showroom with velvet ropes around it and offered to have me test drive it. I declined but they did offer! Anyway, take your business somewhere else.

07-14-2009, 07:52 PM	#15 (permalink)
KillerBee370 A True Z Fanatic Join Date: Mar 2009 Location: So Cal baby! Age: 52 Posts: 5,964 Drives: with passion Rep Power: 322	Oh yeah... I almost forgot. Make SURE when you purchase your Z from the other dealer, you drive right on over there and talk to that sales manager or whover blew you off and jingle the keys in his face and say "big mistake". Then casually stroll out, hop in your Z, turn off the VDC and lay some rubber out of there.