Nissan, dishing out the Ds. :icon17:

Don't even bother with the warranty people. Pulling the fuse alone will be a far less time waster than actually getting the unit replaced. Especially since the replacement can fail just as easily...

I've had mine replaced. They replace it with a newer unit that has not had any failings. Get it replaced.

Replace part. It's under warranty

mine failed in my 2011 today. not sure what rev i have.

i was at the grocery store in freezing cold. sucked. :ugh2:

2010 370Z had this issue 1/9/2014
 

Can someone confirm symptoms for me? My sport package '10 just had this happen today, I THINK. 42,000 miles or so.
Here's what I saw on my end as I saw my own breath for a while inside the cabin ;)

http://i.imgur.com/wjrBeTG.jpg

• Doors unlock fine
• Headlights work
• No noise when I push the button
• Just that "key" light comes on
• No change if I insert into the fobgina.

Just had AAA tow me to my dealership and they are performing the recall first before they try anything else.


Here's the work order they gave me while I wait here in the waiting room. You can see the recall number is the same as the one listed in this thread and if that doens't work, they have a $99 minimum for diagnostic after that.

http://i.imgur.com/FO69psQ.jpg


Thanks to all the people who bit the bullet before it was recalled and for making this thread which has gotten WAY too big, but I was well-informed about the issue before it happened to me. Never thought the day would come..:shakes head:

yes that is exactly the symptoms of mine that failed on Monday. dealership replaced my steering lock under warranty. works fine now.

Update: yes the symptoms I listed above were fixed with the replacement/recall steering lock. Dealership replaced it and I'm picking it up today. They cleaned the outside of the car, too, but it's raining out :( :tup:

Just happened to me...i have an 2010 Maxima tho. 850 Dollar's to repair and get this..The part is not available and they don't know when one will be. I am fighting Nissan right now for them to take care of it...Regional is supposed to call the dealer where my car is at then call me

My Z steering lock failed at 60k miles just after my service but Nissan fixed it free of charge.

Mine just failed. I have 55k miles on the 2010 and luckily it's in my garage. Nissan is not charging for this correct?

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Correct. Just go to the dealer and they should be able to take care if you at this point.


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Took the car to the dealership today and they got it started by using a hammer on the box. They said everything will be covered but there is a backorder on the part. Has anyone been successful on getting Nissan to provide a rental vehicle for their vehicle being in the shop for a long period of time?

I got a new Altima as a dealer rental for a week while my CSC was being replaced but I have the Gold Warranty plan and the rental car was free. If it's warranty work, you should be able to get one but it won't hurt to ask

Mine is out of warranty but it's bs if I'm without a car for a week. Nissan needs to step up and give a rental. I put in a call to corporate and am expecting a call tomorrow.

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Don't even bother. Pull the fuse and be done with it. the replacement part has recorded failures as well. Far fewer albeit, but still has failures. The newest model Zs don't even have the part installed which is a pretty good indicator of how useful the part actually is.

I have yet to see anyone say "Damn, I really wish I hadn't pulled that fuse." Only headaches dealing with a failed steering locks in here.

Pull the fuse and you will only be without your car for the hour or so it will take them to replace the ESCL when the replacement comes in. When the dealer replaces the ESCL they will probably want to put the fuse back in for testing purposes - ask them to remove the fuse when done. See link in my sig for more info.

I'll ask them about it when they call me back with the status of the back ordered part. They claim that no one had been back even with the new units with same issue.

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The newest revision ESCL seems to be more reliable but, as 4r3s points out, there have been some failures.

How many 370Z ESCLs has your shop worked on? I'm guessing not enough to have a good statistical sample.

The ESCL is, IMNSHO, pretty worthless to start with (and, apparently, Nissan agrees as they no longer install ESCLs on 370Zs). Why risk another failure for a part that doesn't really do anything? Pull the fuse. If it weren't for the "handshaking" signals that the ESCL has to present for the car to start, I'd remove mine* completely.

* Edit: my ESCL box, not the fuse. Thanks to 4r3s for pointing out the ambiguity.

2010 370z wont start
 

I have a 2010 370z that would not start , I change the battery that didn’t work. Had it toured to the Nissan shop ,the next day it stated for them so they called and said come and get . When I got in it to leave it did it again . Is this part a recall that Nissan is replacing?

:yawn:

There is a TSB (not technically a recall). Nissan will replace, no charge.

i got an official recall notice on my 09... actualy like 3x cause i kept tossing it out in the trash. :D

removing unnecessary confusing information

The ESCL sends a "coded message" to the BCM and has two switches that must be in the proper state. Pulling the fuse only disables the motor that moves the lock pin. The electronics are still powered from the BCM. See the SEC section of the FSM for details.

I was confused on what you were referring to here. I thought you were saying to put the fuse back in and leave it in. You were saying you'd remove the whole ESCL unit if it wasn't for the handshake. Which yes, you are 100% correct. Reading comprehension fail on my part :tup:

Looking back at my post, I can see how it would be easy to interpret it the way you did. How 'bout we split the blame 50/50? :driving:

Well the dealership got back with me and said they have no ETA on when the part will get here. They said Nissan might work with me on a rental vehicle. Might?? WTH. Nissan in my opinion failed at this recall seeing that the service manager said this part has been on back order for months.

yah... while you are :mad: you could've just done the fuse pull or brown wire cut as explained 1000000012x on this site. :D

actually you still can. bring a small hammer and tap on that biotch to get it to free.

Definitely was not going to cut any wires on the vehicle. Dealership already has it anyways. I sent an email to Nissan and received a response within 6 minutes and a phone call saying they were extremely sorry and want to put me in a rental car while my vehicle is in the shop.

Edit: They put me in a 2014 Altima until the car is fixed.

Got the car back this morning. When I tried to lock the door the horn did not work. Dealership advised that the fuse was bad. They replaced that and now the horn sounds like a clown horn. Service manager stated that my horn was probably going out. I find it highly coincidental that the horn is doing this after them doing work on the vehicle. Thoughts please.

Just took my 2010 370z roadster in since my car would try to start then die yesterday, ive only had the car for less than a month, well at least the dealer found this recall and gave me a rental until they order and receive the parts

I had the regional vp of the central Division call me after I sent my email and the part was there the next day. Service manager was shocked.

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My little brother just bought an 09 base for 14k with 85k miles would he still be covered? Even with those amount of miles? Thanks!!! I love his car!!!! Hahaha.

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So how long did the whole process take you from dropping off your car until getting it back?

Mine has only been there since this past sat 3/22 so I'm not complaining just yet :bowrofl:

It should since it's considered a recall, go to a Nissan dealership and tell them there's a recall on the car, I'm sure they will fix it, its a liability for Nissan to have cars out on the road that haven't been fixed due to a recall

mine was fixed the same day. im sure they had the part on hand though. no idea how long it would've taken if they didn't.

The very next day. Even the service manager was shocked. He said I've never seen this part come in this fast and stated " I don't know who you talked to at Nissan but this has never happened." It normally takes 5 days he said due to the backorder of the part.

Now I'm waiting on a replacement horn because mine mysteriously went out after they fixed my issue. Nissan is paying for this as well.

@kingcobra, thanks! Sigh of relief!

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Got the car, so far so good

I also fell victim to the steering lock issue. Mine failed around 2 years ago. I had to have my car towed to the dealership and paid $1000+ for the new part. Subsequently, I was never given notice of the recall via the mail. I only learned about it through this message board.

A few months ago I began the journey of trying to get my money back. I was told I had to submit my original work order showing it was replaced as well as a recipt showing how much I paid. Surprisingly, I kept copies of those documents. I faxed the required documents to Nissan. A Nissan case worker called to inform me that I also had to have the replaced part replaced again in order to close out the case and obtain a rebate. Initially, it bothered me that I would have to take more time to have a presumably functional Nissan part replaced...a part that cost me so much money. The dealership informed me that they would forward the required documents of the second replacement to Nissan.

I assumed all was set. After some time, I called Nissan to inquired about my refund. I then recieved a phone call from a Nissan case worker informing me that I needed to submit the work order for the second replacement. I had to go back to the dealership, get a copy of the work order and faxed it over again. Yet again, I recieved a phone call from Nissan explaining that they never recieved a copy of my original recipt/payment. I again faxed that to Nissan. In total, I faxed the required documents 4 times and emailed them 2 times. Between the repairs, phone calls and correspondence, it has taken over 10 hours. Still, no refund.

It's become clear to me that Nissan wants to make the process so difficult in order to avoid any refunds. This seems to be supported by a lack of notifying me of the recall and waiting so long to institute one. I just typed a letter on my legal letterhead (I have a law practice) addressed to Nissan's vice president of consumer quality explaining my ordeal. In addition to my refund, they better send a new 4-Runner or atleast a ******* Altima.