Nissan 370Z Forum

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-   -   ATTENTION!! 2009-2010 owners with steering lock/wont start issues (http://www.the370z.com/nissan-370z-general-discussions/65272-attention-2009-2010-owners-steering-lock-wont-start-issues.html)

fairlady_Z 05-28-2015 02:10 PM

I had the steering wheel lock issue last Friday on my '09 370Z. I took it to the dealership, and got charged $1127.52 !!!:eek: The dealership claimed that they've already replaced it back in 2013. Nissan corporate wouldn't reimburse me for their defective part, claiming that I am out of warranty (parts warranty = 1yr or 12k miles). This is a very ridiculous warranty for a NON WEAR-&-TEAR part. I even explained to her that replacement part could be defective as well, since it failed in less than 2 yrs!!! :shakes head:This is really disappointing on Nissan part, and I'm wondering if there is a class action lawsuit going on for this or maybe we should start one up. I spoke with Trish, and she directed me to mail any legal stuff to :

NISSAN USA Consumer Affairs
P.O. Box 685003
Franklin , TN 37068

So if there IS a class action lawsuit going on for this, let me know, I'd like to jump in. If not, let's get enough disgruntled owners and sue Nissan for this travesty. This will be the LAST time me or my family ever buys any NISSAN product!

carmelvalleyZ 06-03-2015 01:23 PM

Quote:

Originally Posted by AggieDev (Post 3209660)
I read somewhere that this problem only affects the 2009 and early 2010 models. My sticker says my Z was built in May 2010, does anyone know if that is when they fixed the issue or if I have one that will inevitably break?

I thought the same thing - until it happened! Don't believe the date limits, its happening to many model years, pull the fuse while you still can.

And calling NISSAN USA was a huge waste of time, other than the fact that they presumably have a record of ANOTHER failure. They jacked me around for more than a week, and then when they call back I find out that the rep. I was trying to stay in contact with either quit or was fired (I'm convinced he was fired); and NISSAN just flushed my case.

LennyK 06-04-2015 07:39 AM

Quote:

Originally Posted by carmelvalleyZ (Post 3217857)
I thought the same thing - until it happened! Don't believe the date limits, its happening to many model years, pull the fuse while you still can.

Bought my 2010 Roadster and saw the "dreaded" Key Light come on...
Did my "research" here and found the Steering Lock issue and solutions
Don't want any Dealers - Hacking my dash!!!

PULLED MY FUSE & NOW IT'S PERFECT :rofl2::rofl2::rofl2::rofl2:

AggieDev 06-04-2015 12:24 PM

Quote:

Originally Posted by carmelvalleyZ (Post 3217857)
I thought the same thing - until it happened! Don't believe the date limits, its happening to many model years, pull the fuse while you still can.

So I should pull the fuse even though there's not a problem so that it doesn't happen in the future? Dumb question but I'm only a month new to the Z :driving:

SouthArk370Z 06-04-2015 03:06 PM

Quote:

Originally Posted by AggieDev (Post 3218764)
So I should pull the fuse even though there's not a problem so that it doesn't happen in the future? Dumb question but I'm only a month new to the Z :driving:

If you have an ESCL, I'd pull the fuse (or otherwise disable it; there are other options). It appears that ALL revisions of the ESCL are prone to failure.

As far as I can tell, the ESCL has only one purpose - theft-deterrence. If somebody is going to steal a 370Z, the ESCL is not going to slow them down even one second; the car will be winched onto a trailer and gone in an instant.

See link in my sig for some summaries of what has been posted about ESCLs, including the options mentioned above.

LennyK 06-04-2015 04:52 PM

UPDATE;

I had the Intelligent Key Warning Light come on...
So after researching - I PULLED THE FUSE

Today I got the "No Key" Warning Light...
Is this the same thing? / Don't Worry About It
Is this something else? /I Replaced The FOB Battery

Has ANYONE Who Pulled The SLU Fuse - Had the Warning Light Continue To Come On?

I Researched (here) And Found;
It's the Key Battery
It's a Bad FOB
It's a Disconnected Receiver Wire By The E-Brake
It's Interference

I leave the "SMART"??? Key in the car (always)
Is That The Problem?

Should I Try The Regular Key?

HELP ME PLEASE GET RID OF THESE WARNING LIGHTS - THANK YOU:tiphat:

Meltdown 11-15-2015 08:12 PM

2010 370Z Roadster manual.

I've had intermittent starting issues, took it into the Nissan Dealer, and they need to replace the steering lock for $2700.

That's 3-4 weeks without my car now I need to go spend $900 on a rental :(

I live in New Zealand

kenchan 11-15-2015 09:11 PM

wait is that USD? :ugh: someone just fedex him a used, working steering lock.. thing is easy to replace and disable.

normmynorm 11-19-2015 04:25 PM

AND Another One
 
It appears I am now having this issue as well. Key indicator light on, car does not go into ACC mode, and car does not start. I had the car towed to Nissan. They have not diagnosed the car yet, but I had already read about this on here. I called Nissan and referenced Campaign Bulletin NTB13-014. They had me give them my VIN and of course it was out of the range of this campaign.

Plenty of people have had the issue, so figured I would just say so on here. I haven't done anything else yet. They were too busy to look at the car today, so have to wait until tomorrow for diagnosis. Not sure if anyone was still trying to complain or write letters about it.

I went through the process of contacting Nissan and it took several days for them to get back to me to let me know that there was nothing that they are not willing to provide any assistance. 1150 sheesh.

*Sidenote, I like to roll my windows down when I walk to my car. Of course it started to rain while waiting on the tow truck. Luckily GEICO sent a pretty awesome truck that was covered, free of charge. Had a big Ferrari emblem on side of it. Fancy, haha.

"Ferrari...more than you can afford" -Fast & Furious

Csmall 12-01-2015 11:14 PM

Possible Short Term Fix to Get You Home if it happens to you!
 
Ok, so I got out of the gym this eve, the dreaded little "Key" light came on, car would not start, tried putting the fob into the slot, nothing, had someone come get me to get my second key (was not confident that was going to work because I looked at the forum on my phone while waiting). I got my second key and went back to the car, same problem! Learning from the forum that the problem was a solenoid in the locking mechanism, I ADJUSTED THE STEERING COLUMN UP AND DOWN RATHER VIOLENTLY. THE CAR STARTED. AT LEAST I WAS ABLE TO GET IT HOME AND SAVE TOWING. THE CAR SUBSEQUENTLY STARTED. I thought this might help anyone who is in the same boat.

scottIN 12-02-2015 01:36 PM

Not the 370, but close...

Blog Post | This Week's Turd of the Week? | Car Talk

turbojoe370z 01-04-2016 10:16 AM

2010 touring/sport 6200 miles no sign of lock failure yet but ordered the
bypass harness from the car kit company, did not want to pull any fuses nor cut or splice any wires, this Is the best way to go if your like me an super meticulous. will let you know how it is when I install it.

Lemers 01-04-2016 11:40 AM

There is no sign of failure til it happens. This if affecting a lot of Nissan models. I'm surprised this is still as issue.


2016 GT350 Magnetic w/Black Stripes / Black Roof /Tech Package Build January, ETA March (US Port), Germany Apr, under MSRP

Justice97 01-04-2016 02:30 PM

I guess i got bit today

Justice97 01-04-2016 05:06 PM

I bit back about a couple of hours later.

I smacked it around a bit, showed it who was boss.(the370z.com is boss)

She started and I cut the brown wire.
Only 2.5 total hours of downtime.

Steering lock got :owned:.

Thanks to all.

Yes this includes Kenchan and Fritz.

girlGenius 1 01-09-2016 09:47 PM

Was grilling steak outside so decided to start my car to get warm, no prob. 2 hrs later on my way out, key fob clicked but passenger door didn't unlock. Went in, changed battery on fob, car door unlocked saw security light but not the yellow key light. push switch, no joy.. then alarm went off and I couldn't deactivate. Damn. Noticed that passenger door was frozen when I tried to open it...Screw it, I deal with it in daylight tomorrow...

Christothep 01-10-2016 10:50 AM

Had my car towed to Nissan because it wouldn't start. They said it was the steering control module. Not sure if it's the same as the steering wheel "lock" but my extended warranty covered it all. Not gonna lie, get a warranty. I've already had about $1,500 in repairs.

Christothep 01-10-2016 11:08 AM

Quote:

Originally Posted by Meltdown (Post 3347887)
2010 370Z Roadster manual.

I've had intermittent starting issues, took it into the Nissan Dealer, and they need to replace the steering lock for $2700.

That's 3-4 weeks without my car now I need to go spend $900 on a rental :(

I live in New Zealand


That is absolutely insane!!!

Don-MT 01-10-2016 11:39 AM

In October I purchased a 2010 370Z Roadster/touring, 36,000 miles. Pre-purchase reading of this forum alerted me to the steering lock issues. Before I bought the car I checked that this car had the steering lock recall done. I'm now wondering if the recall really fixed the problem. I'm not having any problems but did the recall fix the problem or just cause new issues? Thanks.

SouthArk370Z 01-10-2016 12:55 PM

Quote:

Originally Posted by Don-MT (Post 3385125)
... I'm now wondering if the recall really fixed the problem. I'm not having any problems but did the recall fix the problem or just cause new issues? Thanks.

Since people are reporting that the replacement ESCLs are failing, I'd say Nissan did not fix the problem. Pull the fuse.

Don-MT 01-10-2016 01:21 PM

Will do. Thanks.

TreyZ 02-08-2016 06:07 PM

1 Attachment(s)
My Key light was on and off for a few months. Finally the steering lock bit the dust and had to get towed. There are some good DIY fixes on here that worked for me. Good luck friends!

Threadlocker 03-21-2016 05:37 PM

Took my nismo to the dealership for the ESCL recall. They installed the newest version. A couple of weeks later the little yellow key light came on during driving and wouldn't go off. This happened for a while. Just pulled the fuse and no more light. Very easy preventative mod.

MarksZ34 03-23-2016 04:10 PM

Quote:

Originally Posted by LennyK (Post 3219073)
UPDATE;

I had the Intelligent Key Warning Light come on...
So after researching - I PULLED THE FUSE

Today I got the "No Key" Warning Light...
Is this the same thing? / Don't Worry About It
Is this something else? /I Replaced The FOB Battery

Has ANYONE Who Pulled The SLU Fuse - Had the Warning Light Continue To Come On?

I Researched (here) And Found;
It's the Key Battery
It's a Bad FOB
It's a Disconnected Receiver Wire By The E-Brake
It's Interference

I leave the "SMART"??? Key in the car (always)
Is That The Problem?

Should I Try The Regular Key?

HELP ME PLEASE GET RID OF THESE WARNING LIGHTS - THANK YOU:tiphat:

Can someone please answer this. Pulled fuse a week ago on my just purchased 09 sport and the steering lock is inactive but still have the intelligent key light!!!:confused:

Ghostvette 03-24-2016 11:46 AM

Replace the fob battery.

MarksZ34 03-24-2016 09:44 PM

Quote:

Originally Posted by Ghostvette (Post 3443131)
Replace the fob battery.

Did this already; no change... :confused:

MarksZ34 03-24-2016 09:48 PM

Should I reinstall the fuse and go to 'On' and remove again to see if the light goes away? And hope and pray the Steering Lock unit doesn't fail...:eek:

Ghostvette 03-25-2016 08:32 AM

Quote:

Originally Posted by MarksZ34 (Post 3443464)
Should I reinstall the fuse and go to 'On' and remove again to see if the light goes away? And hope and pray the Steering Lock unit doesn't fail...:eek:

You could try putting the fuse back and see if that clears the light. If it does, pull the fuse back out and leave it out. You definitely don't want to leave it in, Murphy is an azzhole and will definitely bite you. :ugh2:

I don't think I've seen anyone reporting the 'key' light staying on after you pull the fuse, so a couple of thoughts. Have both fobs checked, if they are good, then ignore the light. Silly question, but did you pull the right fuse? Probably the best fix for this is to cut the brown wire people talk about. Check all the threads and see if there is a picture so you get the right one. When you get the right one, disconnect the battery before cutting the wire, safety first. Don't forget you will have to reset the windows. GL

SouthArk370Z 03-25-2016 09:21 AM

Quote:

Originally Posted by Ghostvette (Post 3443609)
You could try putting the fuse back and see if that clears the light. If it does, pull the fuse back out and leave it out. ...

Worth trying ... but

Quote:

Originally Posted by Ghostvette (Post 3443609)
I don't think I've seen anyone reporting the 'key' light staying on after you pull the fuse, ...

there is probably another problem somewhere.

Quote:

Originally Posted by Ghostvette (Post 3443609)
Have both fobs checked, if they are good, then ignore the light. ...

More than one person has reported that:
a) They put the battery in upside down
b) They purchased batteries that were, for fob purposes, dead

MarksZ34 03-26-2016 06:40 PM

Okay - I've removed the fuse, cut the brown wire, and changed to a new battery in the key fob and still get the intelligent key warning light constantly burning!:mad:

I'm ready to black out the area on my cluster so I don't have to look at the damn thing anymore! Any more ideas? What fuse feeds this warning light?

Now that the brown wire is cut should I reinsert the fuse to see if that removes it?

kenchan 03-26-2016 06:42 PM

be funny if ur antenna on the car side just got unplugged (located inside center console)

MarksZ34 03-26-2016 07:29 PM

just put the fuse back in and light still burns! Am I the only one that has this issue??????

I'm getting the black paint ready!!! :shakes head:

MarksZ34 03-26-2016 07:30 PM

Quote:

Originally Posted by kenchan (Post 3444619)
be funny if ur antenna on the car side just got unplugged (located inside center console)

????????

Where in the center console is this?

MarksZ34 03-26-2016 10:49 PM

found the solution! Disconnected the battery for 40 minutes and it cleared the light! WooHoo! :excited:

ghostbusters 03-29-2016 03:52 AM

Sorry for jumping in
 
But I can confirm in my australian 2013 370Z that 'the car won't start' issue comes from the clutch interlock switch that was shown on page 3 of this thread. Genuine replacement parts are coming from Japan which will take 4-6 weeks but it was only Aud30 or so. The mechanic has cleaned the two connecting rods thing in the switch and car starts up now without any hesitation.

Some final notes:
If you're experiencing the constant cycling between lock, ACC, On and off without anything else happening, the clutch interlock switch is probably dieing.
If you're having slow cranking problems, consider a new battery with a minimum of 582 CCA. I went with PowerSonic PNS70LMF batteries at my local Bridgestone Tire Centre and it fits fine in the battery compartment. MIND YOU, the car needs constant power even when swapping batteries, otherwise you'll have to factory reset the ECU at your local Nissan to get the windows to close up when you close your door.
Not much I can say about the steering lock mechanism except that you should have power steering function i.e. no steering lock when the car is on ON, otherwise get that checked.

Hope this helps!

Ginaham1 04-14-2016 04:34 PM

Has anyone had any success with Nissan regarding this issue? My understanding is this has been recalled in models up to 2009---mine is a 2010....

Thanks,
Gina


4/14/2016

Case #22099597

Dear Gina Hamersley,

Thank you for taking the time to contact Nissan North America, Inc. and allowing us the opportunity to be of assistance.

A review of our systems shows that the regional specialist attempted to contact you on 04/14/16. Please provide us with your best contact number, and a preferred contact time if desired, so we can continue to assist you.

Case #22099597 has been updated to document your concern. Please feel free to reply to this email with your information, or contact me directly at 1.615.725.7208 Regional Consumer Affairs Specialist) with any questions or comments.

Sincerely,

Nissan North America, Inc.
________________________
Stephanie
Regional Consumer Affairs Specialist
Nissan Consumer Affairs

kenchan 04-14-2016 04:38 PM

gina- just cut the brown wire or remove the steering lock fuse while the car is in the ON position (not acc).

the replacement can still fail.

I Am Loki 12-12-2016 05:49 PM

2009 steering wheel lock recall
 
Hey guys,
I couldn't find anything showing that there was a recall from searching the forums so here goes:

Just had my 2009 steering lock fail, tried the mallet to get it un-seized to no avail, so finally bit the bullet and brought it to the stealership to be fixed. Got a call back in less than an hour saying it was under recall. When I get it back ill post the recall details if anyone is interested.

Zbrah 12-12-2016 06:40 PM

Quote:

Originally Posted by I Am Loki (Post 3588964)
Hey guys,
I couldn't find anything showing that there was a recall from searching the forums so here goes:

Just had my 2009 steering lock fail, tried the mallet to get it un-seized to no avail, so finally bit the bullet and brought it to the stealership to be fixed. Got a call back in less than an hour saying it was under recall. When I get it back ill post the recall details if anyone is interested.

Page 13
http://www.the370z.com/new-roadster-...issues-13.html

dbw 12-14-2016 07:40 PM

I've got a 2010 roadster. Mine failed 2 nights ago. Temp was -11F. Took 1.5 hours to get a tow truck. Couldn't leave the vehicle as it was in a less than totally desirable part of town. I was bloody cold by the time we got it to the dealership.
Dealership..Crown Nissan in Winnipeg....has been absolutely great with dealing with this. I can't say enough good things about them. Definitely first class.

Called Nissan Canada this morning after I found out about this problem by googling it. Nissan insists I wasn't notified as my vehicle wasn't affected by this problem so the individual at Nissan insisted. I tried to explain that yes inddeedy it was affected as it was sitting in the dealership service department with this problem. He insisted that no I wasn't in the affected bunch of vehicles and I finally gave up talking and hung up....politely.


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