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yah, even comes with free scratches and swirls, free screws missing on lower tray, free grease marks... free overfill. :ugh2: most oil changes are done by part-timer even at the dealer these days. i think they started this kind of service about 10yrs ago and becoming very popular to compete vs quick lube places. especially the places where they say 'no appointment needed.' they aren't ASE certified techs doing the work, only managed by them. :eekdance: not that oil changes requires ASE certification... |
great-now I will worry about it...I continually worry about this car-is it parked in the right place-is it getting scratched-am I washing it correctly-the birds pooped on it-OMG! It was easier driving an $18k Civic that I didnt worry about :-(((
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off to the dealership, finally find a ride. apparently it is too hard to send a driver out to pick up a customer 20 min away |
They are all bad
They are all bad.
My buddy recently bought a 2012 Mazda 3. They (dealership) promised him a free detailing. He brings it in 6 weeks later and he is told that he had to bring it in during first 4 weeks for wash and detailing. Now they will only wash it for free. Seems crazy. My buddy then writes corporate multiple times and they agree with the dealership, no free detailing after six weeks. Mazda has now lost a fanboy in my friend. All over $50 or so. |
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again-sorry you are dealing with this crap...:shakes head: |
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you get what you paid for, I guess that's how they give you a great car for 30k.
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Dealer treatment 0-20k car: treated like scum depending if you are a hot chick or not. Will make **** up to charge you for. Say all the loaners are out. 20-40k car: treated better, but unless you purchased the ultra warranty for half the price of the car they really want nothing but your money. Might get some coffee. Company logo all over loaner. 40-60k. You get a little better treatment great loner and some kiss azz when you come in. company logo not on loaner. 60-120k: Expensive coffee quite nice lounge with a hot chick asking if you need anything. Hot chick picks you up in a hot car and let's you know that you could loan her. 120-500k: They come to you house and give you a massage by hot girl. flat bed your car and drop off anthoer exotic if wanted. 500k-1.5 million. Don't have to a thing and you have Happy ending with the massage! |
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Customer service is crap for anything these days...period! |
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good point, with all the gtr owners buying 370s now, I am curious to see how they are treated when they go in.
I know when I had my little c class, Mercedes treated me great. only thing I was pissed about was getting a Camry as a loaner. |
It really is a dealer issue. My dealer has been great. Their policy, anything taking longer than an hour and you can have a loaner car.
Free inspections for life. Went in to have new TPMS activated in new wheels and tires I purchased. They activated them at no charge. |
my experience with a local subaru dealer was the worst. it's really how the service dept is managed and the staff they have.
my nissan dealer appears to be willing and nice. hope i dont need to find out though... |
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