04-27-2012, 02:12 PM
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#9 (permalink)
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Base Member
Join Date: Dec 2011
Location: NC
Posts: 129
Drives: '11 BC/Tour/Spt/7at
Rep Power: 15
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Quote:
Originally Posted by Streetlife
Your salesman should be able to tell you, it was like i was doing all the work myself on those type of updates though. No problem, that's what the Nissan survey's are for, trust me, Nissan reads the surveys. As a matter of fact, the Nissan survey my wife and i filled out came with a pre paid envelope.  |
Be careful with these surveys. It's too easy to completely trash a dealerships reputation. I thought I'd be honest on mine and listed the things I thought we wrong with process. In the end I even said the items I listed were not that big a deal. When I went back for my 1st oil change the sales crew looked at me like I had three heads, basically wondering what I was even doing on their property. Those couple minor items I complained about completely flunked the dealership and their sales manager said "it brought the whole dealership down" (whatever that means). I apologized and called Nissan to straighten it out. They didn't care. Their attitude was what's done is done.
Just and FYI about those Nissan surveys; You can easily ruin the relationship you have with the dealership.
Last edited by canes7; 04-27-2012 at 02:15 PM.
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