:tup:

they said no idea their system has been down all week so they claimed XD

Papozalsa, that's good to hear. Glad you didn't get a canned response! Props to you and Wassaaaaaaabi! :tup:

Yes, but I got a canned response from the Representtive of Nissan of North America Customer Service for the complaint I wrote them concerning this issue.

She told me that my complaint was going to be logged and that they have not received enough complaints to act and make a recall or TSB on the issue.

Again her name is Rebecca Martin and her telephone for those of you that have gone or going thru this issue. Telephone is 1-615-725-1000.
I had my issues in the past with her since most of the time she is clueless about an issue.

However we need to keep pounding them, here is the email again: Nissan North Amerca customer service:
customersupport@nissan-usa.com

Here is the reply I received from Nissan North America:

Thank you for your recent correspondence to Nissan North America, Inc. and allowing us the opportunity to be of assistance.

We are sorry to hear of the concerns you have regarding the quality and design of your 370z. Nissan is committed to designing and building vehicles that incorporate our customers' needs for styling, performance, quality and safety.

To set your mind at ease, file # 7362207 has been created to document your concern. Your comments are appreciated, as they will help us improve our level of service. Your satisfaction with your vehicle is our primary concern.

We apologize for any inconveniences you may have encountered with your vehicle. If you have any further comments or concerns, please feel free to contact our Consumer Affairs department at 1-800-647-7261.

Sincerely,

Nissan North America, Inc.

I already sent back a reply asking exactly what creating a file does that would set my mind at ease? Hey, at least I didn't get a form letter!

hahaha :rofl2: that number automatically increase for every email the machine (maybe a vacuum cleaner?) receives. :icon17:

Wow, really? That's supposed to ease your mind? lol

Emails sent :stirthepot:

Awesome, thanks :tup:

I worried. :(

Every time I climb in and push the button, I'm flooded with relief when the lock clicks, the wheel is released and the Z roars to life, taking me on to my destination once again!

That is my future.

Good morning, Mr. Happy :tiphat:

Leaving the gym at 6 this morning. Went to the car and nothing. Got a ride home to get my old Frontier and heading back to call AAA to get towed to the dealer. I am so excited. But now I get a day off of work so its not all bad I guess.

Woo, please check Rev number on your steering lock. Also, mark it with a scratch or pen to ensure dealer swaps. GL! Please update thechids thread for logging purpose.

This is getting ridiculous. Does anyone have a feel for the total number of us are affected?

Mr.onzedge- I think maybe 25-30 plus those that do not visit this forum. Thechids is logging. :)

:shakes head: sucks GL man

We need a TBS at the very least... Come on Nissan, get of your a$$

What is the total build numbers for 2009? And 2010?

Consider it DONE :tup:

I smelled class action lawsuit :stirthepot:

Class action lawsuit is not a bad idea. My friend was saying his 135i, because those cars have so many problems, they did a class action lawsuit and so BMW had to extend warranty on the turbos and fuel pumps to 100K miles. If Nissan doesn't do a recall, it wouldn't be a bad idea if we go this route too...

Back from the dealer. I never even thought about marking the lock or looking at the rev. Since it died in a parking lot I didnt have tools. Had it just not started at home I would have drove my truck and played with this a bit more later. Oh well. I will update the other thread and I will post updates. I am also having them look at the hatch problem since they have the car. That has been going on for a while and I really didnt care but since it is there...why not.

If I may ask what is your build date. Mine is July or August 2010. I hope I am free from this but who knows. You have a 2010 so I have to ask. Thanks if you reply.

I never got the build date for it. I bought it Memorial Day weekend of 2010 so it should be before yours.

Thanks for the reply. I hope this gets resolved quickly.

Thanks!

Just trying to figure out a rough percentage of failure... at least out of those who have posted here. Of course we'll never know the true numbers, but this gives us an idea.

Don't think a recall or small class action would be valid or even justifiable. I went to Search for a Complaint | Safercar.gov | NHTSA

and took at number of complaints for 2009 / 2010/ 2011 370z for this particular steering lock issue and there are only '3' complaints.

From what I have read, large number of complaints to NHTSA could initiate some action, but not w/ only 3 complaints formally issued.

:shakes head:

That means that people with this issue need to make a complaint to NHTSA to get the ball rolling!!!!!!!!!!!

Come on people!

this went on my old Z shortly after the new owner purchased my car.. service guy called me to lmk... i wonder if that kid is on the forum, supposidly my car has a lot more black on it now (roof, mirrors, tailights, etc) if anyone thinks they see my Z pop up PM me...

i did

Well mine was built January 09 and has the B version, so I guess I need to check into this. I had this happen on my Volvo years ago and it was a royal pain because it doesn't ever happen when your at home.....

i went to the lot where my car was today pulled up in my dads red 370 roadster pulled up to mine same spot it was inbefore lol they gave me a odd look then i walked over to my car and opend it (it was unlocked ) sighed they looked at me even more sadly i had to get in through the passanger side so i could not tell what lock i had so i went in and talked to parts their system was still donw but the est was the 18 of feb.. i asked if i could get a loaner ... nope the only rent out sigh :shakes head:

Mine too. Jan 2009, Rev B module. :ughdance:

Mine was a C, build date November 2010. Just died on me today.

The list keeps growing...

I got a call this morning from my Nissan dealer telling me the part has arrived. I am waiting until Monday to take her in for the repair because Mondays are when the paintless dent guy is in and I am getting that annoying little dimple in my roof removed at the same time.

They also confirmed that the mechanism is Rev D.

They are one week ahead of schedule also. :tup:

Woot! :tup: GL with the repairs. :D

:tiphat: Thanks.

Hrm, I'm wondering if I should remove all my bolt ons and get this taken care of. I figure best to take it in at stock then have the dealership have my mod's on record to throw in my face in case I need to take it back in later on for some warranty work. Any advice guys?

My Z is modified and they give me no grief about it.