Nissan 370Z Forum

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-   -   She's Dead, Jim (http://www.the370z.com/nissan-370z-general-discussions/48343-shes-dead-jim.html)

rli2bcz 01-22-2012 01:33 PM

Same thing happen to me a few weeks ago...

waaaasabi 01-22-2012 02:55 PM

Quote:

Originally Posted by kenchan (Post 1503382)
Waaaaaaaasabi- we're just trying to understand the situation. Over oilling is likely on the earlier recall but I don't think nissan's supplier completely understands the problems.

I noted this in the diy already.

Quote:

Originally Posted by onzedge (Post 1503390)
Scotty in Star Trek III stated that "The more you overtake the plumbing, the easier it is to stop up the drain". It could very well be that it is simply a bad design with too many moving parts/interfaces. Why else would Nissan simply eliminate the lock entirely in the 2012 models?

Ken, I wasn't necessarily trying to insinuate that the issue was purely isolated to an electrical or oil symptom, and I know that you were not postulating that either - sorry if I came across as such. I have your DIY open in another tab (amongst a hundred other ones), but haven't been able to thoroughly peruse it. I've only scrolled through to see the pics and get a general idea of how to replace the defective unit, but I'll read through it more carefully tonight. Also, you can just call me 'sabi'

Onzedge, Nissan's decision to completely eliminate the part in the 2012 model (is that verified?) is more insult to the injury - it means that they're likely aware of the issue...

kenchan 01-22-2012 03:52 PM

Quote:

Originally Posted by onzedge (Post 1503387)
My car was not on a battery charger and I was only gone for 5 days total. I do not think any of my guys messed with the Z -- they know better. Besides, we changed the locks and codes. :icon17:

:rofl2: hahaha!!

yah, prior to the 5 days was the car getting nice distance drives? seems 20-25miles does not charge the battery to full per the length it takes my battery manager to float vs after a nice weekend drive which only takes a few min for it to float. :) im just wondering.

these batteries have memory and once it looses a full charge max charge keeps falling unless you float it again using the battery manager...or just dies eventually.

sabi- we're cool. :tup: i want to see if we can find a pattern prior to failure.

onzedge 01-22-2012 03:55 PM

Quote:

Originally Posted by kenchan (Post 1503580)
:rofl2: hahaha!!

yah, prior to the 5 days was the car getting nice distance drives? seems 20-25miles does not charge the battery to full per the length it takes my battery manager to float vs after a nice weekend drive which only takes a few min for it to float. :) im just wondering.

these batteries have memory and once it looses a full charge max charge keeps falling unless you float it again using the battery manager...or just dies eventually.

sabi- we're cool. :tup: i want to see if we can find a pattern prior to failure.

Mr. Kenchan, My normal drive is about 1/2 hour twice per day. It is a combination of street and freeway.

Mike 01-22-2012 03:57 PM

everyone who has had the failure should report it to the NHTSA, this is one way to get a recall started.

https://www-odi.nhtsa.dot.gov/ivoq/index.cfm

onzedge 01-22-2012 03:57 PM

Quote:

Originally Posted by waaaasabi (Post 1503523)
Ken, I wasn't necessarily trying to insinuate that the issue was purely isolated to an electrical or oil symptom, and I know that you were not postulating that either - sorry if I came across as such. I have your DIY open in another tab (amongst a hundred other ones), but haven't been able to thoroughly peruse it. I've only scrolled through to see the pics and get a general idea of how to replace the defective unit, but I'll read through it more carefully tonight. Also, you can just call me 'sabi'

Onzedge, Nissan's decision to completely eliminate the part in the 2012 model (is that verified?) is more insult to the injury - it means that they're likely aware of the issue...

Mr. Sabi, It is not verified and I intend to ask around a bit this week. The service manager who told me this is a very straight shooter with many years experience and I have know him for a long time. So far, I am taking him at his word.

NCSUPACK09 01-22-2012 06:39 PM

Wow, seems like a lot of people are experiencing problems with the wheel lock assembly. Mine actually went two weeks ago and I have been told that the part is on back order until 2 Feb. They have me driving an Altima Hybrid right now :ugh2:

kenchan 01-22-2012 07:26 PM

Quote:

Originally Posted by onzedge (Post 1503584)
Mr. Kenchan, My normal drive is about 1/2 hour twice per day. It is a combination of street and freeway.

Mr.onzedge- thanks for the info! :)

GaleForce 01-22-2012 07:44 PM

Quote:

Originally Posted by Mike (Post 1503588)
everyone who has had the failure should report it to the NHTSA, this is one way to get a recall started.

https://www-odi.nhtsa.dot.gov/ivoq/index.cfm

Good info. Maybe Mr.Kenchan can add the link to the original Sticky'd thread?

kenchan 01-22-2012 07:45 PM

mike already posted there. :tup:

GaleForce 01-22-2012 07:45 PM

Quote:

Originally Posted by NCSUPACK09 (Post 1503770)
They have me driving an Altima Hybrid right now :ugh2:

Better than a kick to the nuts with golf shoes...

waaaasabi 01-23-2012 09:45 AM

Hey everyone, so below is a copy of the letter I intend to e-mail to several car sites/blogs. Ken, I linked to your DIY, hope you don't mind :D Let me know what you think (i.e. tell me what I'm missing)! Thanks, guys!

[Work Address]

January 23, 2012

[Address]

To the staff of [insert publication name],

Hi, my name is David, and I’m writing to you today because I wanted to alert your publication to a serious issue that has been suddenly arising amongst many Nissan 370Z’s and in particular, the 2009 and early-2010 models. Many owners of such vehicles have reported experiencing the sudden inability to start their cars, and have had to tow their vehicles to dealerships; these failures have been cited as being related to a faulty steering lock mechanism in those earlier models. While dealers have replaced the faulty parts under warranty, those without warranty (and the warranties on 2009 models begin to expire this year) have been stuck with repair bills between $500-$1000. Even worse is that the replacement part is currently out of stock, with wait times varying between two to four weeks.

Upon further investigation, the 370Z community at “the370Z.com” discovered that the scope of the steering lock failure issue spread across several Nissan models, to include the GT-R, Maxima, and Altima. The GT-R received a voluntary service recall for the defective part, but none of the other vehicle models have had the same service notice, even though they share essentially the same part (the failure-prone steering lock mechanism in the 370Z, which was subject to the voluntary recall in the GT-R, is exactly the same part). The voluntary service recall cited an issue with the steering lock unit being “over-oiled” thus causing a failure in the electrical components of the mechanism.

As an owner of a 2009 Nissan 370Z myself, I’m highly concerned with this issue possibly afflicting my vehicle, but Nissan’s response to owners seeking clarification has been resigned to canned responses, telling owners to follow technical service bulletins for all servicing-related information. This is simply unacceptable. The part in question is not a wear-and-tear item by any means, and the fact that Nissan has made no public effort to raise awareness to a factory problem means that owners of Nissan vehicles may suddenly become stranded with a non-operable car. Even worse, Nissan has since removed the unit altogether on their 2012 370Z model, which suggests that they may be aware of the issue (note: this has not yet been fully verified by 2012 model owners, but was reported by a dealer).

Hopefully with your help, this issue will be brought to sufficient light so that owners of Nissan vehicles will be better aware of this potentially stranding issue, and Nissan will be forced to respond with better information – that way, we can all work towards finding a viable solution across multiple platforms. Thank you for your time and your consideration.

For more information on this issue, as it pertains to the Nissan 370Z, please see: http://www.the370z.com/diy-section-d...rly-2010s.html

And, as it pertains to the Nissan GT-R, please see:
DIY Write Up: Steering Lock Fix - NAGTROC - The Nissan GT-R Owners Club

For the Nissan GT-R’s voluntary recall of the defective steering lock unit, please see the attached Nissan Service Bulletin, dated March 18, 2010, Reference #NTB10-025.


Sincerely,



David

onzedge 01-23-2012 09:55 AM

That is a well-written letter, Mr. Wasabi.

What can we do to help disseminate it?

waaaasabi 01-23-2012 10:00 AM

Quote:

Originally Posted by onzedge (Post 1504653)
That is a well-written letter, Mr. Wasabi.

What can we do to help disseminate it?

I'm going to send it off to Edmunds' Insideline, Jalopnik, and Autoblog. Feel free to e-mail those publications or to submit a quick tip to them regarding the issue; and if you want to copy the e-mail and shoot it to another site that I may have missed, let us know. Basically, if this issue/story gets enough momentum, someone is going to want to pursue it.

And one quick q: Was it verified that the problem Edmunds experienced was the same issue?

kenchan 01-23-2012 10:06 AM

sabi- sounds good. please put emphasis that the 370Z is using the exact part that was recalled on the GTR as known 'bad' parts: 48700-JF00A, 48700-JF00B.

why nissan did not 'drill deep and wide' to ensure other platforms were affected beats the hell out of me.

m4a1mustang 01-23-2012 10:06 AM

Quote:

Originally Posted by kenchan (Post 1504676)
sabi- sounds good. please put emphasis that the 370Z is using the exact part that was recalled on the GTR as known 'bad' parts: 48700-JF00A, 48700-JF00B.

why nissan did not 'drill deep and wide' to ensure other platforms were affected beats the hell out of me.

Bean counters!

waaaasabi 01-23-2012 10:07 AM

Quote:

Originally Posted by kenchan (Post 1504676)
sabi- sounds good. please put emphasis that the 370Z is using the exact part that was recalled on the GTR as known 'bad' parts: 48700-JF00A, 48700-JF00B.

why nissan did not 'drill deep and wide' to ensure other platforms were affected beats the hell out of me.

Will do!

onzedge 01-23-2012 10:18 AM

Quote:

Originally Posted by m4a1mustang (Post 1504681)
Bean counters!

:iagree:

Westwood 01-23-2012 10:25 AM

At lease your engine didnt blow up on the highway :ugh2: :shakes head:

kenchan 01-23-2012 10:26 AM

Quote:

Originally Posted by Westwood (Post 1504748)
At lease your engine didnt blow up on the highway :ugh2: :shakes head:

too much nawz danger to manifold?

GaleForce 01-23-2012 12:14 PM

Looks and reads very well. Thanks for putting in the effort to do this!

+rep Mr.Sabi

Does it make sense to use some social media (Facebook, twitter, etc) to help get the word out? Would it be best to post links to the Sticky'd thread that Mr.Kenchan started?

waaaasabi 01-23-2012 12:23 PM

Quote:

Originally Posted by GaleForce (Post 1504951)
Looks and reads very well. Thanks for putting in the effort to do this!

+rep Mr.Sabi

Does it make sense to use some social media (Facebook, twitter, etc) to help get the word out? Would it be best to post links to the Sticky'd thread that Mr.Kenchan started?

Thanks, Mr. GaleForce! It was no biggie :D

Not sure about how effective social media would be in this case, but I guess it couldn't hurt. Personally, I don't have many friends who are car enthusiasts, but I think it would be fairly prudent to inform friends/family who own a Nissan vehicle with this potential flaw.

Also, I've sent out e-mails to the sites that I listed earlier - I will update when I hear back from them (if at all).

kenchan 01-23-2012 12:58 PM

also watch out for faux claims that some nissan-hater starts posting up stating they have steering lock failure when in fact they drive a mustang of such. :icon17:

m4a1mustang 01-23-2012 01:05 PM

Quote:

Originally Posted by kenchan (Post 1505023)
also watch out for faux claims that some nissan-hater starts posting up stating they have steering lock failure when in fact they drive a mustang of such. :icon17:

Hey, my Z's steering lock did indeed fail! I just didn't own it at the time. :p

kenchan 01-23-2012 01:28 PM

Quote:

Originally Posted by m4a1mustang (Post 1505031)
Hey, my Z's steering lock did indeed fail! I just didn't own it at the time. :p

:icon18:

Vaughanabe13 01-23-2012 01:55 PM

So what are you guys with 09's and 10's doing to prepare for the seemingly-inevitable failure of the lock? I did read about the "hammer tap" and "steering column up and down" suggestions but I have no idea what the success rate is and whether or not that would even help me get out of a jam. I do NOT want to tow this car, but I also don't want to buy the part and do the DIY fix because my warranty will cover the repairs. So what are you guys doing, just waiting until it won't start and then towing?

PapoZalsa 01-23-2012 01:59 PM

Quote:

Originally Posted by Vaughanabe13 (Post 1505164)
So what are you guys with 09's and 10's doing to prepare for the seemingly-inevitable failure of the lock? I did read about the "hammer tap" and "steering column up and down" suggestions but I have no idea what the success rate is and whether or not that would even help me get out of a jam. I do NOT want to tow this car, but I also don't want to buy the part and do the DIY fix because my warranty will cover the repairs. So what are you guys doing, just waiting until it won't start and then towing?

All I'm doing is praying for a TSB from Nissan since I have like 10 months left on the factory warranty. :shakes head:

kenchan 01-23-2012 02:00 PM

Quote:

Originally Posted by Vaughanabe13 (Post 1505164)
So what are you guys with 09's and 10's doing to prepare for the seemingly-inevitable failure of the lock? I did read about the "hammer tap" and "steering column up and down" suggestions but I have no idea what the success rate is and whether or not that would even help me get out of a jam. I do NOT want to tow this car, but I also don't want to buy the part and do the DIY fix because my warranty will cover the repairs. So what are you guys doing, just waiting until it won't start and then towing?

in your case you will have to accept the towing part to get your free replacement with undisclosed lead-time.

in my case, it's a done deal. im just helping the others out.

alcheng 01-23-2012 02:08 PM

Quote:

Originally Posted by PapoZalsa (Post 1505168)
All I'm doing is praying for a TSB from Nissan since I have like 10 months left on the factory warranty. :shakes head:

As far as I've seen what other members have experienced, defective part is being replaced free of charge if it's under warranty, but the part is always on back-order.

I am wondering can NISSAN able to do a recall because they don't even have enough supply for the part.

While their priority is on the GTR in this issue, I wish best luck for my fellow Z members/drivers in here!!

:hello:

Nick911sc 01-23-2012 04:24 PM

I'm huddled up in the corner of the room crying while my car sits in the garage for the winter. If I ever actually put enough miles on the car to experience this failure I'll be upset. Rep+ to David for the well written letter. Hopefully something will come of it. If not, maybe we'll both have the steering lock problem together at our local meet.

kenchan 01-23-2012 04:35 PM

eggcorn!!! :icon17:

onzedge 01-23-2012 04:38 PM

Quote:

Originally Posted by kenchan (Post 1505536)
eggcorn!!! :icon17:

The Eggcorn Database Browse eggcorns

waaaasabi 01-23-2012 04:43 PM

Quote:

Originally Posted by Nick911sc (Post 1505491)
I'm huddled up in the corner of the room crying while my car sits in the garage for the winter. If I ever actually put enough miles on the car to experience this failure I'll be upset. Rep+ to David for the well written letter. Hopefully something will come of it. If not, maybe we'll both have the steering lock problem together at our local meet.

For all we know, it might not be mileage related, but rather correlated to time... :( I mean, that could be why we're seeing this issue pop up en masse over the past two months or so...

But I'm excited for spring to come - going to slap on the NISMO's finally, and fully blackout the car! And if we're stranded, it would be the perfect excuse to goto Jeff's house and have a slumber party/pillow fight with the gang.

Jeffblue 01-24-2012 12:05 AM

Quote:

Originally Posted by waaaasabi (Post 1505561)
For all we know, it might not be mileage related, but rather correlated to time... :( I mean, that could be why we're seeing this issue pop up en masse over the past two months or so...

But I'm excited for spring to come - going to slap on the NISMO's finally, and fully blackout the car! And if we're stranded, it would be the perfect excuse to goto Jeff's house and have a slumber party/pillow fight with the gang.

:icon18: Jeff=me?

:wtf2:

waaaasabi 01-24-2012 04:59 PM

Quote:

Originally Posted by Jeffblue (Post 1506139)
:icon18: Jeff=me?

:wtf2:

Is there any other? In my travels, I have met many a Jeff, but my heart only knows one Jeff...

Also, if everyone in this thread could spare 5 minutes to submit a quick e-mail tip to the following e-mail addresses regarding the steering lock issue in Nissan vehicles, it might help the effort a bit.

Edmunds Insideline: Insideline.Editor@Edmunds.com
Jalopnik: tips@jalopnik.com
Autoblog: Dan.Roth@weblogsinc.com

Somebody's going to want to pick this story up... hopefully!

ZForce 01-24-2012 07:51 PM

For WIW I only drive 3.5 miles to work which hardly has a chance to charge the battery. With 35k mi on a rev a 2009 model and it's still has a strong charge.

kenchan 01-24-2012 08:30 PM

yah, but with 35k miles your z's getting a lot of play time on the weekends to charge the battery.

on the contrary my 09 has 8k miles. :icon17: and under the covers right now hibernating (plugged in ofcourse).

370zproject 01-25-2012 12:27 AM

1 Attachment(s)
Attachment 40131:shakes head:

it got me

happytheman 01-25-2012 06:35 AM

Ughhh.....wtf? :shakes head:

Tell me, we're you given a two to four week turnaround on it?

PapoZalsa 01-25-2012 07:19 AM

This is what Nissan Sport Magazine reply to me:

Jose-

"You’re the first 370Z subscriber who has mentioned this. I’ll have to research the topic before making any comment. This may also be a letter in the upcoming issue, so let me know your hometown".

David Muramoto
Editor-in-chief
Nissan Sport Magazine

Here is his email so more people can write him: nissan7gt3@comcast.net

Thanks waaaasabi for drafting the letter!

BTW, not taking credit for creating the letter.


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