Need help - Clutch Blown on DB9 after 8k

Jjaden · 11-02-2011, 12:43 PM

Sooo my GF's Aston Martin has a blown clutch, after only 8000km. We took it into the dealership and they said they would have to remove the tranny to check if there was a faulty clutch or just normal wear and tear.

A week goes by and they call back today saying it was normal use, and that we're on the hook for the full cost.

Now our local mechanic called B.S., he said the tread on the rear tires proves the car has been babied, and that there is nothing normal about an Aston blowing a clutch at such low mileage, and that it must be a faulty clutch.

My reply to the dealership involved stating that she has previously owned a 2008 DB9, and traded the car in a 28,000km with no clutch issues, this car has had 1 driver, mostly highway, my gf also has a 2009 911 Turbo with 60km that hasn't needed a new clutch.

So to me there is nothing 'normal' about a clutch for this car blowing at 8000km, i've asked for pictures to be e-mailed to me, as well as a letter stating they won't cover the repair, and their claim that this clutch was blown under normal useage.

Any other suggestions? What can I do to hold the dealership accountable? She has also purchased a 2010 Range Rover from them, and is a repeat customer, I'm shocked she is being treated this way when they have so much potential business to lose...

toxik · 11-02-2011, 12:52 PM

So your gf has a 911 Turbo, a Range Rover, and a DB9 and replacing a clutch is such a big deal? How much is an aston clutch, like $20,000?

Jeffblue · 11-02-2011, 12:53 PM

So your girlfriend has a DB9 and a 911 turbo? count your blessings and fix the clutch

that sucks... How much is a new clutch on that car. i can't imagine it being more than 1k...

CC_370z · 11-02-2011, 01:01 PM

Quote:

Originally Posted by toxik

So your gf has a 911 Turbo, a Range Rover, and a DB9 and replacing a clutch is such a big deal? How much is an aston clutch, like $20,000?

kenchan · 11-02-2011, 01:02 PM

wrong forum maybe?

spitfire9200 · 11-02-2011, 01:02 PM

how old is your gf... or did she win the lottery?

and why does 1 person need 3 cars of that caliber..

Jjaden · 11-02-2011, 01:03 PM

Quote:

Originally Posted by toxik

So your gf has a 911 Turbo, a Range Rover, and a DB9 and replacing a clutch is such a big deal? How much is an aston clutch, like $20,000?

Yes she does, that doesn't mean she likes getting raped on faulty parts.

It's the fast that the clutch is 15-20k and something that she babies so she shouldn't be responsible to replace it when it was obviously not her neglect that caused the failure...

Cafiax · 11-02-2011, 01:04 PM

can i date her(her cars) for the weekend? O.O

Jjaden · 11-02-2011, 01:05 PM

Quote:

Originally Posted by kenchan

wrong forum maybe?

I am not on any Aston Forums and figured maybe you guys would have enough experience fighting crappy dealers on similar issues to give me some pointers....

nismodreamr · 11-02-2011, 01:06 PM

Quote:

Originally Posted by Cafiax

can i date her(her cars) for the weekend? O.O

I knew this was coming

subscribed.

Jjaden · 11-02-2011, 01:07 PM

Quote:

Originally Posted by spitfire9200

how old is your gf... or did she win the lottery?

and why does 1 person need 3 cars of that caliber..

She started and sold a very successful company in her late 20's. She has the Porsche in our house in Florida, and Range Rover for winters here in Canada, and the Aston for summers.....

If you were young, successful and could afford to treat yourself after selling a company, wouldn't you?

Pharmacist · 11-02-2011, 01:12 PM

I want jjaden's girlfriend!

Hot, rich, has nice sets of wheels, and drives stick. Who said perfection isn't achievable?

Cmike2780 · 11-02-2011, 01:13 PM

Seems kind of odd to blow the clutch with that low a mileage. You would really have to beat on it pretty hard to have it wear out that quickly. I'm talking about hard launches, drifting, that sort of stupid stuff. I don't suppose Aston Martin has a corporate center you could contact? Even if I had that much loot to blow on cars, I'd certainly fight the dealership out of principle. No one deserves to get ripped off, even if you can afford it.

kenchan · 11-02-2011, 01:13 PM

Quote:

Originally Posted by Jjaden

I am not on any Aston Forums and figured maybe you guys would have enough experience fighting crappy dealers on similar issues to give me some pointers....

i meant in the other vehicles forum...

Rooster89 · 11-02-2011, 01:16 PM

Does she have a sister?

Is there another dealer reasonably close that you could go to?

Look up the TSBs, might be able to help out in case you see one that describes the issue. Dealers tend to be a lot more cooperative(albeit grumpily) when you have a TSB in hand.

11-02-2011, 12:43 PM	#1 (permalink)
Jjaden Track Member Join Date: Oct 2009 Location: Ontario Posts: 821 Drives: 370Z/MAT SILVER/6MT Rep Power: 16	Need help - Clutch Blown on DB9 after 8k Sooo my GF's Aston Martin has a blown clutch, after only 8000km. We took it into the dealership and they said they would have to remove the tranny to check if there was a faulty clutch or just normal wear and tear. A week goes by and they call back today saying it was normal use, and that we're on the hook for the full cost. Now our local mechanic called B.S., he said the tread on the rear tires proves the car has been babied, and that there is nothing normal about an Aston blowing a clutch at such low mileage, and that it must be a faulty clutch. My reply to the dealership involved stating that she has previously owned a 2008 DB9, and traded the car in a 28,000km with no clutch issues, this car has had 1 driver, mostly highway, my gf also has a 2009 911 Turbo with 60km that hasn't needed a new clutch. So to me there is nothing 'normal' about a clutch for this car blowing at 8000km, i've asked for pictures to be e-mailed to me, as well as a letter stating they won't cover the repair, and their claim that this clutch was blown under normal useage. Any other suggestions? What can I do to hold the dealership accountable? She has also purchased a 2010 Range Rover from them, and is a repeat customer, I'm shocked she is being treated this way when they have so much potential business to lose... __________________ F.I. / MR WORKS / VOLKS / UAM / CARBON SIGNAL / SHINE AUTO Jjaden's W.I.P. http://www.the370z.com/members-370z-...pic-heavy.html

11-02-2011, 01:04 PM	#8 (permalink)
Cafiax Enthusiast Member Join Date: Nov 2010 Location: Canada - Richmond Posts: 291 Drives: 10 Nissan 370z PW A7 Rep Power: 14	can i date her(her cars) for the weekend? O.O __________________ 2010-PW-370z Fast Intentions CBE 18" res + HFC, K&N Typhoons Intakes(Gen 3 Stillen soon), 20mm H&R Front - 25mm H&R Back, Shine Auto(Sunline)

11-02-2011, 01:12 PM	#12 (permalink)
Pharmacist A True Z Fanatic Join Date: May 2009 Location: Toronto, Ontario Posts: 1,249 Drives: 09 370z Sport 6MT Rep Power: 17	I want jjaden's girlfriend! Hot, rich, has nice sets of wheels, and drives stick. Who said perfection isn't achievable? __________________ 2009 370z Sport Touring/Nismo shift Knob/Z1 motorsports 34 row oil cooler

11-02-2011, 01:13 PM	#13 (permalink)
Cmike2780 A True Z Fanatic Join Date: Jun 2010 Location: Long Island Posts: 5,059 Drives: slowwww Rep Power: 28	Seems kind of odd to blow the clutch with that low a mileage. You would really have to beat on it pretty hard to have it wear out that quickly. I'm talking about hard launches, drifting, that sort of stupid stuff. I don't suppose Aston Martin has a corporate center you could contact? Even if I had that much loot to blow on cars, I'd certainly fight the dealership out of principle. No one deserves to get ripped off, even if you can afford it. __________________ [09][MB][6-Spd MT][Touring][Stillen Gen III][K&N][Borla CBE][Evo-R] [ArchitTEK Photography]

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11-02-2011, 12:53 PM	#3 (permalink)
Jeffblue A True Z Fanatic Join Date: Dec 2009 Location: NY Age: 36 Posts: 9,192 Drives: Z32TT & 335xi Coupe Rep Power: 37	So your girlfriend has a DB9 and a 911 turbo? count your blessings and fix the clutch that sucks... How much is a new clutch on that car. i can't imagine it being more than 1k...

11-02-2011, 01:02 PM	#5 (permalink)
kenchan A True Z Fanatic Join Date: Aug 2009 Location: N/A Posts: 76,801 Drives: N/A Rep Power: 141520	wrong forum maybe?

11-02-2011, 01:02 PM	#6 (permalink)
spitfire9200 Enthusiast Member Join Date: Jun 2009 Location: Reston, VA Posts: 390 Drives: 13' E92 M3 Rep Power: 15	how old is your gf... or did she win the lottery? and why does 1 person need 3 cars of that caliber..