Body shop FAILURE!

IDZRVIT · 04-05-2011, 07:01 PM

Looks awesome! Did you tip the painter?

Mt Tam I am · 04-05-2011, 07:19 PM

I know you will get what you want in the end. Hang in there.

scott982 · 04-05-2011, 07:28 PM

As a painter at a large dealership I can see how the mistake was made. The painter didn't have the old bumper to look at and made a mistake. It happens when you paint 5-6 cars a day.

Take it back and have them get you a new bumper. There is no way to fix that one properly. Any respectable shop will have no problem getting you a new bumper and fixing it right.

mjohn617 · 04-05-2011, 07:54 PM

Quote:

Originally Posted by scott982

As a painter at a large dealership I can see how the mistake was made. The painter didn't have the old bumper to look at and made a mistake. It happens when you paint 5-6 cars a day.

Take it back and have them get you a new bumper. There is no way to fix that one properly. Any respectable shop will have no problem getting you a new bumper and fixing it right.

Wow, really? I figured the piece would come with an index or something for reference. I knew it somehow had to do with not having to original bumper.

mjohn617 · 04-05-2011, 07:50 PM

Quote:

Originally Posted by SoCal 370Z

The problem is that the black is actually the bumper material itself, unpainted.

Exactly!

So I just got back from the auto body shop after a long e-mail and a phone call. The manager had no excuses, was very apologetic and offered anything to make it right, free rental, pick up the car and more. I told him we would be right down to drop the car off, my wife was sooo pissed off she didn't even want to drive it while the new bumper came in!

(This is her car by the way, she ordered it from the dealer, waited like 6 months for it to come in and won't let me do **** to it other than a supercharger.)

So I drove the car back, spoke with the manager and gave him the keys. He said that a new bumper would be ordered and painted in the proper fashion, anything we need he would assist with. I have to say I am very impressed!

My pocket full of questions pretty much went out door due to the fact that it was going to get done right, even though we have been waiting forever it seems. My main concern was "how the hell did it make past final inspection?". I guess a little bit more patients, we might have our baby back.

Quote:

Originally Posted by Mt Tam I am

I know you will get what you want in the end. Hang in there.

GOT IT! I guess not quite yet right?

b1adesofcha0s · 04-05-2011, 07:51 PM

Quote:

Originally Posted by mjohn617

Exactly!

So I just got back from the auto body shop after a long e-mail and a phone call. The manager had no excuses, was very apologetic and offered anything to make it right, free rental, pick up the car and more. I told him we would be right down to drop the car off, my wife was sooo pissed off she didn't even want to drive it while the new bumper came in!

(This is her car by the way, she ordered it from the dealer, waited like 6 months for it to come in and won't let me do **** to it other than a supercharger.)

So I drove the car back, spoke with the manager and gave him the keys. He said that a new bumper would be ordered and painted in the proper fashion, anything we need he would assist with. I have to say I am very impressed!

My pocket full of questions pretty much went out door due to the fact that it was going to get done right, even though we have been waiting forever it seems. My main concern was "how the hell did it make past final inspection?". I guess a little bit more patients, we might have our baby back.

GOT IT! I guess not quite yet right?

That's awesome, hopefully your wife will have her car back soon

04-05-2011, 07:01 PM	#1 (permalink)
IDZRVIT A True Z Fanatic Join Date: May 2009 Location: Halifax Posts: 1,659 Drives: '13 CTS-V, '76 Vette Rep Power: 29	Looks awesome! Did you tip the painter? __________________ "America.... still builds rockets!" Vette: 355 cid, 400 rwhp '13 CTS-V Coupe: 6.2L LSA, 556HP

04-05-2011, 07:19 PM	#2 (permalink)
Mt Tam I am A True Z Fanatic Join Date: Jun 2010 Location: California Posts: 10,709 Drives: 370Z T/S/N 6MT & XKE Rep Power: 3845	I know you will get what you want in the end. Hang in there. __________________ "Does the carpet match the drapes? NO!!! I don't date bald women." Nissan Motorsports 34R Oil Cooler. Stillen CBE. Hotchkis Sport Sway Bars. KW Variant 3 Coilover System. Stillen Gen3 CAI. Michelin Pilot Super Sport. Stillen Brake Ducts. Carbotech™ XP10/XP8 Pads. Z1 Front Rotors. Z1 Stainless Brake Lines. Two degrees of camber

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04-05-2011, 07:28 PM	#3 (permalink)
scott982 Base Member Join Date: Mar 2011 Location: Austin, Tx Posts: 41 Drives: 2011 Nissan 370z Rep Power: 16	As a painter at a large dealership I can see how the mistake was made. The painter didn't have the old bumper to look at and made a mistake. It happens when you paint 5-6 cars a day. Take it back and have them get you a new bumper. There is no way to fix that one properly. Any respectable shop will have no problem getting you a new bumper and fixing it right.