could use a favor from a supporting dealer

Jeffblue · 08-24-2010, 03:40 PM

I could use a favor from a supporting dealer on here. I went to my dealer on june 26 to cancel the extended warranty on the altima i had sold. The finance manager said to wait till august for the check (about 1300). it was a saturday, and he said he couldn't process it till monday, and therefore couldn't give us any paper work, so all i have is his name and date on a piece of paper in my sold car file. however, he never processed it at all. So now after waiting 2 months, i have to wait another 6 weeks. I spoke with the general manager who said 'i will straighten this all out for you.' he was supposed to call me this morning at 10:00am, its 4:30, that didn't happen.

I need a copy of the warranty cancellation form which they couldn't find when i went there yesterday. If possible, could someone scan it and email it to me? i'd appreciate it very much. PM me if you can!

thanks a lot

PapoZalsa · 08-24-2010, 08:20 PM

This looks like a repost.

However, Nissan North American Customer Service would be the first avenue of approach.

Jeffblue · 08-24-2010, 08:23 PM

it is kind of a repost. i really just need that document. i called nissan north america. they are willing to do it, but i need that paper from a dealer in order to process the cancellation, and my dealer is too incompetent to find it.

08-24-2010, 03:40 PM	#1 (permalink)
Jeffblue A True Z Fanatic Join Date: Dec 2009 Location: NY Age: 37 Posts: 9,192 Drives: Z32TT & 335xi Coupe Rep Power: 38	could use a favor from a supporting dealer I could use a favor from a supporting dealer on here. I went to my dealer on june 26 to cancel the extended warranty on the altima i had sold. The finance manager said to wait till august for the check (about 1300). it was a saturday, and he said he couldn't process it till monday, and therefore couldn't give us any paper work, so all i have is his name and date on a piece of paper in my sold car file. however, he never processed it at all. So now after waiting 2 months, i have to wait another 6 weeks. I spoke with the general manager who said 'i will straighten this all out for you.' he was supposed to call me this morning at 10:00am, its 4:30, that didn't happen. I need a copy of the warranty cancellation form which they couldn't find when i went there yesterday. If possible, could someone scan it and email it to me? i'd appreciate it very much. PM me if you can! thanks a lot

08-24-2010, 08:20 PM	#2 (permalink)
PapoZalsa A True Z Fanatic Join Date: Nov 2009 Location: Not in Sunny Florida Posts: 6,358 Drives: 16 Nismo w/Tech Pack Rep Power: 4500	This looks like a repost. However, Nissan North American Customer Service would be the first avenue of approach. __________________ 2009 370Z MB Base w/Sport Package 6MT Modshack's Custom Air Intakes /3M Clear Bra/ Illuminated Kick Plates / F. I CBE w/12" resonators / EVO-R Front Lip / Rear Hatch Wing / Tein S-Tech Springs /Ilegal Tint in the Rep. of VA/4x20mm Z1 Spacers/ Vinyl Roof/Liquid Carbon Designs

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08-24-2010, 08:23 PM	#3 (permalink)
Jeffblue A True Z Fanatic Join Date: Dec 2009 Location: NY Age: 37 Posts: 9,192 Drives: Z32TT & 335xi Coupe Rep Power: 38	it is kind of a repost. i really just need that document. i called nissan north america. they are willing to do it, but i need that paper from a dealer in order to process the cancellation, and my dealer is too incompetent to find it.