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Evo-r???

Ok I placed an order with this guy a week ago and have not heard anything yet. No answer on either phone number or by email. Does anyone have any

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Old 07-24-2010, 11:28 AM   #1 (permalink)
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Ok I placed an order with this guy a week ago and have not heard anything yet. No answer on either phone number or by email. Does anyone have any better contact info? I need to get item shipped in time for ZCON next weekend!
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Old 07-24-2010, 02:51 PM   #2 (permalink)
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Originally Posted by DaveyJones View Post
Ok I placed an order with this guy a week ago and have not heard anything yet. No answer on either phone number or by email. Does anyone have any better contact info? I need to get item shipped in time for ZCON next weekend!
Did you PM him? Maybe Tony has his number, he is #1 customer
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Old 07-24-2010, 03:16 PM   #3 (permalink)
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Just a heads up, on the other site he has not been answering to pm's from a few members. If I were you I would call them up and see what the hold up is.
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Old 07-24-2010, 03:20 PM   #4 (permalink)
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I dunno, ive tried to call him 2 times at his shop and ive pmd him once as well. Nothing. Probably has had something personal come up. Idk. I always try and give people the benefit of the doubt.
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Old 07-24-2010, 04:17 PM   #5 (permalink)
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Yeah I guess, it's just irritating ordering my final pieces in time for Zcon you know. Sent payment last sat and nothing...eh
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Old 07-24-2010, 07:11 PM   #6 (permalink)
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not bashing him, but this was "common" on the 350 site. he comes through but a lot of times pm's and emails would go unanswered.
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Old 07-24-2010, 07:14 PM   #7 (permalink)
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When I ordered a diffuser it was shipped in 5 days but during that time, all 6 of my emails and PMs went unheeded..
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Old 07-24-2010, 08:18 PM   #8 (permalink)
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Not sure which is worse... Getting no replies yet get your parts, or you get constant BS replies and not get your part for meaningless delays (rhdjapan).
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Old 07-24-2010, 10:58 PM   #9 (permalink)
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Quote:
Originally Posted by kenchan View Post
Not sure which is worse... Getting no replies yet get your parts, or you get constant BS replies and not get your part for meaningless delays (rhdjapan).
definitely the delays xD. at least u have the part in the other scenario. no harm done. vendor was probably too busy ensuring that EVERYTHING gets out on time to answer. but the other way, hes just spending time fighting fires and giving out sweet words.
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Old 07-25-2010, 06:00 PM   #10 (permalink)
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Davey,
Jay is not very timely in responding. You have to ping him several times. Phone contact with him is out of the question. I finally got responses from him via e-mail. I hope that you have better luck with the Evo-r pieces than I had with the CF fang cover. I had to wait for it to ship from Taiwan, and I had to cut the bottom lip of the cover with my dremel tool to get it to fit. It was not molded correctly. It still wants to pull away from the fang portion of the bumper even after I tried the 3M tape, black silicone adhesive, and I clamped it after applying the adhesive. The fang portion of the cover was not molded with the correct curvature/angle, so it pulls away at the top. I am still waiting for Jay to tell me what he proposes to do about it...
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Old 07-25-2010, 06:03 PM   #11 (permalink)
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This guy just sounds like bad news all together...
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Old 07-25-2010, 06:11 PM   #12 (permalink)
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It's true it's hard to get a response from evor but if you paid him he will ship it out. But you may not get it on time. You do know a lot of the stuff he sells are imitations so the fit won't be nearly as good as something like varis. I have the fang cover and I had to dremel the sides.
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Old 07-25-2010, 07:32 PM   #13 (permalink)
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Originally Posted by azn370z View Post
It's true it's hard to get a response from evor but if you paid him he will ship it out.
That is good but a big part of a business is Customer Service, interacting with your customer will help a lot and go a long way.
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Old 07-25-2010, 11:08 PM   #14 (permalink)
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So I heard back from Jay at EVO-R. He apologized for the delay and said he would be sending out the rear diffuser first thing in the morning. This week is going to be pushing it. Tomorrow my tail lights get blacked out, wed the headlights get tinted, thursday door handles painted black, friday hopefully carbon fiber rear diffuser and front fangs installed, then detailed that evening. Sat morning head up to Zcon!
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