Steering lock failure, bypass kit, key fobs, dealer charges, Nissan CS sucks, oh my!

Spooler

If you are a good customer and do business with them regularly they will take care of you. If you are a whining little pain in the butt like above, Why should they help you at all?

Portlis

I've gotten all of my routine maintenance done there, including 10 years worth of fully synthetic oil changes. I've purchased new tires from them as well. I also owned an Altima for a while that I brought there too. Oh, and you know, I also kinda sorta bought my brand new 370z from them too, if that counts for anything. Not sure what qualifies as a "good customer" but they've certainly never given me anything for free nor have I asked for anything until now.

Call it whining if you want, but it's perfectly justified given the situation. As for why they should help me, feel free to read my previous response if you really care to know the answer to that question, though I suspect your question was rhetorical.