Need help asap
 

My wife bought me a certified pre own 16 Nismo last month. We have been asking them for the inspection sheet and finally they called and said the sheet is ready to be pick up. What condition is a certified pre own suppose to be in?

I have
paint cracks
1 bent wheel so far
3 curbed up wheels
paint chips
headliner installed wrong and separating on left corner
dented Nismo logo on shifter plate
faded passenger seat
steering wheel suede dirty and coming apart
2 1/2 quart of oil was low
dirty filthy air filter
exhaust leak
non Nissan front rotor
ebrake doesn't hold
non matching tires
front lip faded and chipped looks textured

I am lost. They have been ignoring me and said every Nissan does the certified different. Nissan consumer affairs said the same thing too and they don't know what a Nissan certified preown condition suppose to be in. I have an appointment tomorrow and need some help.

Inspection sheet? Looks like they did not "inspect" a dime on this car lol.

Any dealer worth their salt should fix most of these free of charge, especially given the time frame.

When did you report these issues?

CPO means the car will pass the state inspection. Most of that sounds like cosmetic things. I HATE dealerships with a passion. They need to have been federal regulations. Hammer their asses until you get what you want. Its not going to be easy, but keep fighting

I have not been a Nissan tech but typically CPO has to be in like new condition. No dents over a certain size (Acura was a nickel if I remember correct), no curb rash (they can repair the rash doesn’t need to be replaced), no bent wheels etc... in order to be CPO certified the car has to meet tighter standards, you can call Nissan customer support line to get the actual requirements and if yours do3snt pass you can report it to Nissan and that dealer will be under the radar (no dealer wants to lose their ability to sell CPO cars and they can lose that right if they have enough complaints or get caught selling non passing cars). On the paint chips it’s like dents, they have to be under a certain size and again can be touched up, they are not required to re paint the car or you’d never see a CPO car as the dealer wouldn’t be able to sell one with any profit after repainting an entire car etc...

Buying a Nissan CPO is actually a better bargain than new as the CPO powertrain warranty is better than new car (100k vs 36k). I picked myself up a 2013 CPO z and couldn’t be happier.

Hummmm......why would she buy this for you in the first place? It sounds to me that it's been rode hard and put away wet. :twocents:

Can she get her money back? I would look at another vehicle. No '16 Z should be in this condition unless it was mistreated, mishandled and abused.

My CPO interior was in really good condition except for a few scratches in the plastic from loading/unloading stuff in the trunk. The exterior has one rash on the front and back bumper as well as underneath one of the mirrors. Also some curb rash on the rims, but some rim paint touched that up quickly. The engine bay was immaculate, I didn't see a speck of dirt.

I've come to realize that replacing/painting the front bumper would be pointless as this car is a rock magnet so I don't really worry about it. As for the back, yeah it'd be nice if it didn't have a scratch but oh well, exterior of cars take a beating and my wallet isn't about to since it's my daily.

Given my circumstances when I bought the car since it was the only black cherry (and last year of them) reasonably close and for a decent price I bought it anyways. You on the other hand sound like you got robbed, the exterior in my opinion is on the buyer but as far as mechanical issues that's on them.

Also might I add my gf just bought a CPO from the same dealer I did, oddly enough, because their service sucked but nonetheless it was spotless in the interior and clean.

Return it....

Do us a favor, post the vin so we all know to avoid it

Maybe don't let your wife buy cars anymore? Sounds like she received the typical dealer treatment. Whether you want the issues fixed or the dealer to take the car back, you will most likely have to get corporate to force the dealer's hand. Good luck :ugh:

http://cpo.nissanusa.com/userdata/11..._checklist.pdf

If it's a Nissan CPO check out item 66 & 151. Sounds like it's been abused, unless you got a ridiculous deal take it back.

a 2016 had that much damage? :bowrofl:

i hope your wife paid about 10k for that tops :shakes head:

All of these items should be clearly visible with a 5 minute visual check. Why did she buy the car? I ordered mine on Carvana and even they gave me as long as I needed to inspect the car before the delivery driver drove off.

The next day, its been month now.

yeah, cpo means nothing. not just for nissan. a friend bought a hyundai and later found out all the problems it had and i'm not sure (it was almost a decade ago) but may have been in an accident. the only thing dealers have in common is, you can't trust them. if they picked that car for a cpo then they must really specialize in crappy used cars. good luck.

Hmm, your wife bought it for you? I would be on the fence about this one. She thought she was doing a great thing FOR YOU. That being said, If you can't take it back you need to live with it and shut the hell up. Every time you bitch about it you are making her feel more like crap. The old saying is "Don't look a gift horse in the mouth." Fix the issues yourself. It looks like most of this stuff can be fixed anyway.

:iagree:

Sure fire way to end up on the couch.

Lol how is the car falling apart and 2 years old? Holy

Looks like the paint and wheels be taken care. Wife had to threaten them with a lawsuit. They couldn't answer any of the question why did it past inspection.

Paint and wheels wouldn't be my concern. I'd be worried about the engine state after being driven 2-1/2 qts low on oil. Who knows how bad the sales or tech guys tore it up on the street before selling it.

I must have glanced past that part. yea... if the car is going to be kept, you'd better have some kind of agreement for X amount of years for FULL coverage. Or copious amounts of sammiches as reinbursement.

This thread turned into a bunch of nonsense pretty quickly. I don't think I'd appreciate a page worth of useless info and jokes on my wife, but that's just me.
OP, like others have mentioned, it's clear the car was abused. My 15 CPO nismo was in great condition and I checked everything, including the fluid levels, side-by-side with the CPO check list. I've also come to learn that when a dealer says a car is CPO it's just words coming out of their mouths. You have to find a way to ensure it really is. At the end of the day it can just be a piece of paper with a check list.
I can tell you for a fact your car was not certified based on the things you have been telling us such as the low oil level, bent wheel, non matching tires and exhaust leak. From the top of my head I know the CPO check list calls for all fluid levels being topped off, for the tires to be matching (at least for the front and rear sets), and for the air cabin filter to be replaced. Those itself should be a dead giveaway. A lot of the other things you mentioned are negligible as they are cosmetic and, depending on the dealer, free to fix (headliner, curb rash, etc.)
Paint chips are expected, no surprise there. The headliner thing sounds weird, but fixable. Dented nismo logo in interior and faded passenger seat sucks, but is what it is. The steering wheel suede can easily get dirty, but if it's actually coming off then, yeah, you might want to get that checked out. The non Nissan rotor and the "orange peel" paint you're talking about on the front lip just sounds so sketchy. I've come across a lot of Zs that have loose ebrakes. Not saying it's normal, but at least it can be tightened.
All in all, this car sounds like **** and there's definitely a story behind it. I'm not entirely sure how your wife bought it for you in the condition it's in w/o her checking anything. Just my opinion, but, if I were you guys I wouldn't bother trying to get anything fixed - I would demand a refund and just give the car back. Sounds like they took a month to write up a CPO check list for you.
Do you have any info on the car you're willing to share with us? Dealer, VIN, price you paid, mileage, etc??

FUTURE NISSAN ROSEVILLE, CA , JN1AZ4EH6GM935156 ,PAID 35298 out the door, mileage was 40,070.

OP, I feel really bad for you. My 2011 Nismo was CPO with 7,000 miles on it. It was almost spotless. They put 2 new rear tires on it and aligned it just before I bought it. They missed the chips on the rims. I took it back and they fixed the rims.



But this thread just got so much material in it. I have to hold myself back. :rofl2:

Please do a member is asking for advice not comedy relief.


Please keep it on topic.

I've cleaned up the shenanigans going in here.

KEEP IT ON TOPIC or I'll be handing out red flags!




Op,

Sorry to hear about whats going with the new purchase.

I can only hope it gets resolved and you end up with what you wanted.

Wow!! You got the California green fever......not the clean energy BS they are pushing, but the stealing of money. Good luck.

It's positive to hear the brutal truth. Stop downplaying life problems and let folks work it out even if they are subjected to harsh criticism. (Putting on my mittens and entering my safe space.)

The nismos in the stated are expensive... even used... ouchies

this is why the country is turning into a bunch of soft little snowflakes. let us flame a little trips wtf :bowrofl:

:iagree: after reading the first post, who seriously thought this thread would stay on topic?

:iagree:
I actually thought the OP was a troll at first

I swear dealerships are in cahoots with the banks to offer low interest on 'certified' pre-owned cars. I don't believe there is a legal definition for a 'certified' used car (pre-owned is just a fancy way of saying used).

OP, I'm not really sure what to say. That's probably one of the worst deals I've heard. I really, honestly hope you can work a refund. Thats robbing in broad daylight.

According to a friend that works in Nissan corporate, all Nissans sold as CPO by a Nissan dealership has to pass this inspection check list:

cpo.nissanusa.com/download/?03-24-14_n_14cpo_inspection_checklist.pdf
(taken off NissanUSA)

Yours obviously did not. I do not know the leniency for the dealership you bought it at but there are way too many inspection points they "missed". You can take this to the dealership if you want to pursue this further.

OP, I don't know how much you know about your car, but after a quick search this is what I found based on the carfax:
You are the third owner. The first owner bought it and sold it to a dealer. The dealer then sold it to the second owner as a CPO. During the ownership of the second owner, the vehicle was damaged twice, and some interior pieces were fixed. The second owner sold it back to another dealer (Future Nissan) and listed it for sale as a pre-owned vehicle, no where does it list it as CPO. More ammo for you...Good luck...

Please post pictures of the car... I'm curious to if the car has the correct seats. Wrong rotors and such sounds like they may have parted the car out before the repo.

Nissan CPO Checklist:

does it start.....yup. ok it's good to go.

Here is some information regarding CPO.

https://www.dmv.org/buy-sell/used-ca...-pre-owned.php

Good Luck.

Heres a ca dmv info

https://www.dmv.ca.gov/portal/dmv/de...t_facts/ffvr35

Just found more problems and the Nissan consumer affair rep is looking to a buyback. Its gonna take up to 2 week for review and call me back with decision.