It's a pain dealing with the dealerships. I recently had two tires put on the rear wheels. I jacked up my car, took the wheels off, packed them in the nismo juke and brought them to the dealer. The look on the service guys face was priceless. He said he needed the VIN, I looked it up on my phone and gave it to him. I told him, "my car does not leave my sight unless absolutely necessary".
So, if it is a reputable Nissan dealer, you should receive an email survey about your experience as well. I even got one for my wheels, making sure my service was satisfactory. 4 dealers within a 50 mile radius and ALL of them have done something shady, whether it be sales or service. I love Nissan but their sales and servicing people are horrible. |
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Of course the a-hole GM has not gotten back with me. So I’ve been getting all my information/facts together so I can be accurate when speaking to corporate. I imagine they will ask me what I want or how they can fix the situation. So the z is working ok now, and I have 3 key fobs and $100 from them now. I would ask for a complete refund for all parts and work done ($1500) I don’t think that’s gonna happen. What do you think is reasonable?
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I think asking for a complete refund for parts/labor ($1500) is totally reasonable. You almost died due to their error. Ask corporate for what you'd like and see what they say. I've dealt with Nissan Corporate before. I doubt you'll be satisfied with the end result, but at least you tried.
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:drama:Sorry to bring this back since its been a few weeks but im really curious as to what ended up happening?? did they give you any more compensation for all that bull***?
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Also interested to see how this was resolved.
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