Nissan 370Z Forum

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-   Nissan 370Z General Discussions (http://www.the370z.com/nissan-370z-general-discussions/)
-   -   High-Pitched Frequency Update (http://www.the370z.com/nissan-370z-general-discussions/11275-high-pitched-frequency-update.html)

zrider 09-27-2010 06:57 PM

dealership took my car today, and is going to replace the ecu. Got a rent a car, an altima and man i must say its a really smooth and great car haha, just wanted to share. But will update when i get it back tomorrow.

zrider 09-28-2010 02:22 PM

got mine fixed!!! so relieved! apparently there is a bulletin ! :tup:

m4a1mustang 09-28-2010 02:30 PM

Quote:

Originally Posted by zrider (Post 741160)
got mine fixed!!! so relieved! apparently there is a bulletin ! :tup:

What dealership ended up fixing yours?

zrider 09-28-2010 02:32 PM

Quote:

Originally Posted by m4a1mustang (Post 741182)
What dealership ended up fixing yours?

passport nissan of alexandria. I made another thread with a picture of the receipt ,stating see ecm bulletin, check it out.

370Zsteve 09-28-2010 06:34 PM

Quote:

Originally Posted by m4a1mustang (Post 741182)
What dealership ended up fixing yours?


You just knew that this would get a TSB right after you sold, no? :stirthepot:

litesky 10-04-2010 12:35 AM

Car manufactured on 07/2010. Just hit 2k miles. I hear the noise now. Night and day difference for sure.

m4a1mustang 10-04-2010 09:14 AM

Quote:

Originally Posted by 370Zsteve (Post 741546)
You just knew that this would get a TSB right after you sold, no? :stirthepot:

:icon17:

doubleG370Z 10-04-2010 02:41 PM

Quote:

Originally Posted by zrider (Post 741160)
got mine fixed!!! so relieved! apparently there is a bulletin ! :tup:

where?...what about in Canada??

Corbitt 10-16-2010 10:03 PM

Anyone have a TSB number I can use as reference? I hate going in empty handed.

Thanks

getmecoffee 10-21-2010 11:13 AM

Yeah second that...any TSB numbers?

I called the place that zrider had his car fixed(passport nissan of alexandria) and they had no idea of a ECM problem...

doubleG370Z 10-21-2010 12:58 PM

Quote:

Originally Posted by zrider (Post 741188)
passport nissan of alexandria. I made another thread with a picture of the receipt ,stating see ecm bulletin, check it out.

where??? this noise must be making me blind:shakes head:

zrider 10-21-2010 01:25 PM

Quote:

Originally Posted by getmecoffee (Post 775348)
Yeah second that...any TSB numbers?

I called the place that zrider had his car fixed(passport nissan of alexandria) and they had no idea of a ECM problem...

sorry guys for not being around, but heres the separate thread i made. You should talk to Kurtis Krauth at passport from the service department. hes the one who had mine fixed. I dont know if theres an ACTUAL tsb because I think Nissan isnt trying to fix everyones, since only a certain amount of people can hear it. Hope this helps !


http://www.the370z.com/nissan-370z-g...ncy-noise.html

getmecoffee 10-21-2010 02:05 PM

just got off the phone with my place....they are ordering a new ECM...lets see how it goes...Thanks!

getmecoffee 10-29-2010 04:52 PM

ALL FIXED!!! They swapped out my ECM's and no more noise! Thanks everyone for all your help and direction!

shoopajae10 10-30-2010 11:28 PM

^^ I called my place and he said he has never heard of a problem like this before but that he will look at it tuesday when i bring it in...

what are you saying or doing differently for them to order you a new ECM just like that over the phone????

Whats your secret?!?!?

getmecoffee 10-31-2010 09:02 AM

It's a warranty replacement of the ECM. Make sure you get someone to hear the noise, don't just drop off the car try to show them.

JB1 01-07-2011 01:40 PM

Had my ECM replaced under warranty as well, noise is gone!!

Marcus Ryan 01-08-2011 01:34 AM

Quote:

Originally Posted by Silver37 (Post 286343)
Great multiple posts to both of you. The noise in my G37 started about the same time as you saw...8K+ miles during a road trip. I thought it was just the specific rough stretch of interstate highway that I was on and something was loose. It initially went away when I got to smoother pavement, but now I hear it almost every day. Every once in a while I get a reprieve and don't hear it for a day or two, which makes it even more perplexing and makes me feel that the problem is more involved than simply the ECU. Weatherman, I'm like you...I hate this noise with a passion and I'm glad to hear someone finally mention a specific dealer name and service writer that has acknowledged the issue. I would think by now that all the dealers would have been advised of the potential problem, but my dealer couldn't replicate the problem. The loaner G35 they gave me had the same issue. I really like my car other than this problem, and I'm determined to find a solution other than stuffing a gym bag in the footwell of the passenger side! Thanks for all the good scoop from the Z side.


Ditto, around 8-9k for me

spearfish25 01-21-2011 01:04 PM

JB1 motivated me to get mine evaluated. New ECM on order :).

kenchan 01-21-2011 01:08 PM

mine's at (if i can remember...) ~6k so got 2more k's to go. :icon17:

EazyD 01-21-2011 01:32 PM

I think I heard this sound when the fans were blowing the other day.. it went away when I turned the fan off. Is this something else? It's that same high pitched frequency computer power supplies make when they are going bad..

spearfish25 01-21-2011 02:11 PM

It sounds like your ears are ringing and you'll hear it best with your right ear directed at the passenger footwell. That's where the ECM is located which is the culprit. For the engineering types, it sounds like a highly charged capacitor. Think of your really old tube TV when you turn it on....high pitch noise.

kenchan 01-21-2011 03:24 PM

yep, the old CRT TV sound spearfish mentioned is a very good discription of wat this noise sounds like. i heard it on the first test drive. im glad i didnt buy that car and got a different color instead. :D

JungleB 01-22-2011 06:57 AM

I posted this on the first page of the thread, but I'll post it again. The high pitched noise sounds like this...

freesound :: view sample :: TONE 10 kHz 44.1 16bit.wav

Quote:

Originally Posted by EazyD (Post 905975)
I think I heard this sound when the fans were blowing the other day.. it went away when I turned the fan off. Is this something else? It's that same high pitched frequency computer power supplies make when they are going bad..


EL Diablo 01-22-2011 10:07 AM

I swear I am hearing the sound as well.
I have a 2010 with only a few hundred miles on it.
I'll double check today,

Funny I had the sound when I had my '04 350z too.

EazyD 01-22-2011 12:17 PM

Quote:

Originally Posted by JungleB (Post 906836)
I posted this on the first page of the thread, but I'll post it again. The high pitched noise sounds like this...

freesound :: view sample :: TONE 10 kHz 44.1 16bit.wav

Yeah, that's the noise I hear - but I only heard it when the fan was on. Must be something else, then. 1900 miles, 2010Z

Stosh Rickles 06-18-2011 11:17 PM

Did anyone see this update on the G37 forum thread re: the same issue? Seems like the logic was that an ECM mapped for ICC (in a car that didn't actually have it) was the problem.

"...apparently the database from the factory says that my car has intelligent cruise control, which it doesn't. Once they realized this, they were able to install the correct ECM with high-frequency fix. I've been running with this new ECM for several months, and it appears that the noise is pretty much gone..."

Posted this in my New Owner thread - didn't get any response.

kayess 06-19-2011 08:30 AM

I had this noise from day one from when i bought the car...but i thought it was just me hearing things...o_o

murphman 06-19-2011 09:33 AM

had mine fixed this past march. dropped the car off they looked it over but couldnt understand why it was making the noise. I told them what i read on here so they called nissan and orderd a new ecm. Came back a week later to have it installed, no problem since.

Corbitt 06-20-2011 07:23 AM

I'm having mine replaced this Thursday or Friday. I don't think I could have talked them into it being the ECU, but I mentioned for them to call into the Tech line as mentioned throughout this thread. As soon as the tech mentioned a high pitch noise coming from the glove box area, the tech line told him to order a new ECU. The call into the tech line for my service tech was very short. Hopefully this fixes the noise. Tech line mentioned that it was a transistor in the ECU.

Thanks

SeattleLion 06-20-2011 11:14 AM

Quote:

Originally Posted by kannibul (Post 283836)
10MHz is well out of human hearing range. 10KHz, well that might be worth noting.

That is incorrect. Human hearing runs from 20hz to about 20k hz. As we age the top end drops. Most people can here 10khz their entire life.

Stosh Rickles 11-09-2011 02:18 PM

FYI, I just got mine resolved... here's how the process/timeline went down:

July: Brought the car into a dealer to confirm the issue. The tech could not hear anything and said Nissan Corporate has no record of such an issue. I asked them if the could put another tech in the car since it's not something everyone can hear, but they felt it wouldn't make a difference. They suggested I contact Nissan Consumer Affairs if I was unsatisfied with the decision.

August: I contacted Nissan Corporate Consumer Affairs and notified them of the issue. They sided with the dealer and stated that if the dealer can't identify the problem, they have no reason to continue the investigation. I expressed my displeasure with that line of thinking both on the phone and via the survey I received after the fact. No one contacted me to follow up, so I assumed I was screwed and gave up.

October: I got extremely lucky and randomly met a guy who works at Nissan Corporate and he quickly sent my issue over to the tech engineering team. They pushed the issue internally and I soon got a call from someone in customer service who set up an appointment for me to send the car back to the same dealer who said the issue didn't exist.

November: The dealer had the car for the day, and called me to confirm that they could indeed hear the issue and agreed it was the ECU. They got the part in, and I just picked the Z up last night to find that the noise is gone and the service report reads, "Install & Program Update ECU."

Based on the experience, my impression is that there are probably plenty of people at Nissan who individually care about resolving this issue once they hear it exists, but as a corporation, Nissan is aware of the issue and wants to pretend it does not exist. I don't see how else the same exact dealer who saw no issue originally would, on second attempt, need only a few hours to confirm the issue and correctly identify its source.

kenchan 11-09-2011 02:25 PM

good to hear stosh.

have to remember that folks that pickup the call at nissan corporate could be part-timers or someone with only associate level skills that just comes to work and goes home with their little paycheck.

only ones that really care about their customers or business practice will take the necessary steps to make it right for you.

Vaughanabe13 11-09-2011 03:43 PM

Quote:

Originally Posted by spearfish25 (Post 906029)
It sounds like your ears are ringing and you'll hear it best with your right ear directed at the passenger footwell. That's where the ECM is located which is the culprit. For the engineering types, it sounds like a highly charged capacitor. Think of your really old tube TV when you turn it on....high pitch noise.

A "highly charged capacitor" is not correct, but it is most likely an issue with one or more capacitors. Ceramic capacitors are piezoelectric so an applied voltage will cause mechanical strain, and thus audible noise. They probably used ceramic caps with a high dialectric constant and these are affected by temperature so the ambient temperature in the car and the temperature on the ECU board will likely effect how much you hear the noise. The noise could also be harmonic distortion from a capacitor that has a rapidly changing applied voltage, such as a switching power supply.

Any way you cut it, the board was not designed properly by the engineers and it sounds like a subsequent PCB revision has fixed the issue.

kenchan 11-09-2011 03:50 PM

Quote:

Originally Posted by Vaughanabe13 (Post 1399817)
A "highly charged capacitor" is not correct, but it is most likely an issue with one or more capacitors. Ceramic capacitors are piezoelectric so an applied voltage will cause mechanical strain, and thus audible noise. They probably used ceramic caps with a high dialectric constant and these are affected by temperature so the ambient temperature in the car and the temperature on the ECU board will likely effect how much you hear the noise. The noise could also be harmonic distortion from a capacitor that has a rapidly changing applied voltage, such as a switching power supply.

let me guess.... you dont have a gf? ;) :icon17:

ZForce 11-09-2011 11:47 PM

Stosh, glad it got resolved, NNA can be a stickler to deal with...and that sound byte is ear piercing.

roplusbee 11-10-2011 01:56 AM

Awesome. Now that my TT setup is being installed, I am screwed. I can see how this is gonna go.....

I hope the dealer in my area is mod friendly.

Apoc370z 11-10-2011 02:26 AM

Quote:

Originally Posted by kenchan (Post 1399836)
let me guess.... you dont have a gf? ;) :icon17:

omg be nice :icon18:

semtex 11-10-2011 11:32 AM

Quote:

Originally Posted by kenchan (Post 1399836)
let me guess.... you dont have a gf? ;) :icon17:

:icon18: You have been repped, sir!


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