Would you feel the same way or am I overreacting?

quarryninja · 03-29-2016, 05:04 PM

Quote:

Originally Posted by axmea?

Insurance company's obligation is to repair unless virtually impossible to fix. You can demand all you want but they are not obligated to replace. What they are not allowed to do is hand it back to you and it is not to your liking because it is not visually and functionally back to its original state. If not fixed or repaired to your standard, they must fix.

Unfortunately, yes that's what they told me. They only change the part if they can't fix it. When I inspect the car I'm hoping to find something I can make a deal out of so I can get a new one instead.

As for pictures, these are the only ones I took. I took them in the shade so you can't really see much.

Thanks for all your replies, I really appreciate all the input

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