VA Beach/Hampton Roads

bkngo · 09-20-2016, 04:51 PM

NavTool customer service is a joke. The same guy work customer service, sales, tech support, and online help. I spoke with him about four different times. The first time he told me it would take about 48hrs to receive a RMA email. I waited for a few days and nothing (called customer service). I called back and it is the same guy. He suggests another 24-48hrs and still nothing (called tech support). I called today and (selected a different sales) he said he sent it but he would resend it again. He told me to wait for a few hours... it's 2 hours and nothing in my spam box, inbox, etc. he can't check to see if they have the correct email in the system... if I call back and he give me the run around again I am going through paypal to get my money back... I should have went with the bypass harness instead.

09-20-2016, 04:51 PM	#10 (permalink)
bkngo Track Member Join Date: Jan 2015 Location: San Antonio Posts: 653 Drives: 09 370Z K51 M6 Rep Power: 40	NavTool customer service is a joke. The same guy work customer service, sales, tech support, and online help. I spoke with him about four different times. The first time he told me it would take about 48hrs to receive a RMA email. I waited for a few days and nothing (called customer service). I called back and it is the same guy. He suggests another 24-48hrs and still nothing (called tech support). I called today and (selected a different sales) he said he sent it but he would resend it again. He told me to wait for a few hours... it's 2 hours and nothing in my spam box, inbox, etc. he can't check to see if they have the correct email in the system... if I call back and he give me the run around again I am going through paypal to get my money back... I should have went with the bypass harness instead. __________________ Fly1 Zele\|Stillen G3\|FI CBE 18" RES w/quad tips\|FI RTP\|UpRev\|IJDM LED Halos\|6k HIDs\|LEDs\|JDM PW Shifter\|NAVTOOL V2

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