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AT&T Office of The President just notified me that $179.02 has been credited to my mobile account for a $0.00 balance. I told them thanks and closed the complaint with
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02-25-2020, 02:19 PM
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A True Z Fanatic
Join Date: Mar 2011
Location: Austin, TX
Age: 44
Posts: 36,450
Drives: 11 Z34, 98 E36 M3
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AT&T Office of The President just notified me that $179.02 has been credited to my mobile account for a $0.00 balance. I told them thanks and closed the complaint with the BBB.
For DirecTV, on the other hand, I told the BBB that I was unsatisfied with their proposed resolution and made the sure the complaint was marked as unresolved instead of closed 
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