11-12-2010, 08:47 PM
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#36 (permalink)
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A True Z Fanatic
Join Date: Sep 2010
Location: TX
Posts: 1,104
Drives: Turbo CRX si
Rep Power: 17
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Quote:
Originally Posted by NeverBoneStck
Hello Peeps .. So I spoke to Alex today and in all honesty I was really surprised in regards to our conversation. He is really a stand up guy . It took him awhile but he came through . First off I want to say this is the best sounding and looking exhaust I have purchased to date . Was there issues ???? Yes ! Was I pissed ???? Yes !! Is Ark as a company standing up going above and beyond ???? In my opinion... Yes !!! I could tell this has been bugging Alex since day one . He honestly wanted to make it right with the issues I has having . The conversation was Alex wanting to do more than refund me back a partial labor charge . I was happy if he met me half way . He offered me a full sponsorship plus full refund of my labor cost . I was really shocked that he said that . The only reason I did not accept the offer is I already ordered a F.I. exhaust. Other wise I would. I have no bad feelings and feel like Ark(Alex) did take care of me. I really hope there is no bad feelings and people on this forum understand both parties. I waited patiently without bashing and they came through ... Thanx ARK !!!!!
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Customer Service. +1 for ARK.
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