Stillen intake ruined by dealership.

Vegitto-kun · 09-06-2010, 04:14 PM

Quote:

Originally Posted by ZedZed

Yeah, unfortunately for you it doesn't always pay off to be a trendmaker. I think this guy who installed your intake needed a bit more training on other people's cars before touching yours and messing it up for you

.

I'm pissed for you but I definitely am happy to know to never EVER give my car to those idiots to mess up, it's really disappointing & disgusting

.

yeah everytime I now go in there I just shiver when I see him walking around there with GT-Rs all around him.

its that thierry guy by the way

one damaged piece ok, that can be an accident but there are like 3-4 pieces damaged.

mattjk · 09-06-2010, 04:08 PM

that's what happens when you over tighten t-bolt clamps.

Seb@SZ · 09-06-2010, 06:07 PM

Quote:

Originally Posted by mattjk

that's what happens when you over tighten t-bolt clamps.

Exactly.

cjof2003 · 09-06-2010, 09:36 PM

Quote:

Originally Posted by mattjk

that's what happens when you over tighten t-bolt clamps.

I agree, it looks exactly like what happened.

Zsteve · 09-06-2010, 04:38 PM

Quote:

Originally Posted by Vegitto-kun

So as you guys know I got my intake installed by my dealership's GT-R technician

but when the tuning dude took them off so he had more room to work with around the engine for the LTH install he discovered that they have been damaged quite baddly.

I loved his reaction "lol and you thought you got nice airflow"

But yeah going to my stealership soon and present them the pictures

and now for pictures

that mech should be fired for a GTR guy

Cmike2780 · 09-06-2010, 04:51 PM

Maybe he tried to install it without removing the bumper. That would be my guess for someone installing this for the 1st time. Did he have the instructions on hand?

Trips · 09-06-2010, 05:12 PM

Quote:

Originally Posted by Cmike2780

Maybe he tried to install it without removing the bumper. That would be my guess for someone installing this for the 1st time. Did he have the instructions on hand?

His thought was
"Instructions? We Don't Need No Stinky Instructions"

Zsteve · 09-06-2010, 06:00 PM

Quote:

Originally Posted by Triple's

His thought was
"Instructions? We Don't Need No Stinky Instructions"

But he need his stinkin certificates!

Vegitto-kun · 09-06-2010, 06:04 PM

Quote:

Originally Posted by Cmike2780

Maybe he tried to install it without removing the bumper. That would be my guess for someone installing this for the 1st time. Did he have the instructions on hand?

He did take the bumper off, I was there when he was installing him but I was more talking with the dealership's owner then sticking my nose in the engine bay. I think he did follow the instructions since I saw him reading it once in a while but he didn't unplug the battery as he said it is pointless since the ECU relearns instantly.

problem is he knows no dutch and I know no french.

daleks · 09-13-2010, 02:53 PM

Quote:

Originally Posted by Vegitto-kun

problem is he knows no dutch and I know no french.

Haha I love Belgium. When I was there a few years ago I tried to speak French to people, but everyone just stared blankly at me. I wound up blabbing in English and things got figured out. I think someone yelled at me in French though when I accidentally put garbage into a can meant for umbrellas.

Also, why is the default answer from dealerships always that the customer is an idiot and can be lied to? If I found a worthwhile service department I'd probably be happy to take my car in, even if it was an hour away.

Cmike2780 · 09-13-2010, 03:20 PM

Quote:

Originally Posted by daleks

Haha I love Belgium. When I was there a few years ago I tried to speak French to people, but everyone just stared blankly at me. I wound up blabbing in English and things got figured out. I think someone yelled at me in French though when I accidentally put garbage into a can meant for umbrellas.

Also, why is the default answer from dealerships always that the customer is an idiot and can be lied to? If I found a worthwhile service department I'd probably be happy to take my car in, even if it was an hour away.

I think it's because a lot of the people they deal with are idiots when it comes to cars. When someone with automotive knowlege comes by and calls them out, the first reaction is gonna be defensive. Afterall, no one else complained. Sometime playing dumb gets you better results. It's useless to argue with stupid people, especially when they think they did nothing wrong.

Vegitto-kun · 09-14-2010, 08:45 AM

Quote:

Originally Posted by Cmike2780

I think it's because a lot of the people they deal with are idiots when it comes to cars. When someone with automotive knowlege comes by and calls them out, the first reaction is gonna be defensive. Afterall, no one else complained. Sometime playing dumb gets you better results. It's useless to argue with stupid people, especially when they think they did nothing wrong.

Well playing dumb wouldn't of helped anyway

when the manager call im gonna be very simple "I paid you guys money for a install and you ****** it up, you go fix it now or I will rip off your head and **** down your neck (duke nukem ftw)

Vegitto-kun · 09-06-2010, 06:14 PM

I bet stillen will be delighted another intake sold haha

Josh@STILLEN · 09-06-2010, 11:48 PM

Quote:

Originally Posted by Vegitto-kun

I bet stillen will be delighted another intake sold haha

Actually quite the opposite.. we're just fine with happy customers with a product they enjoy, installed properly.. trust me it booms way more business than an unhappy customer.

We've had some customers over-tighten the t-bolt clamps and have some slight bending of the intake tube, but I will have to say you're unfortunately victim of by far the worst I've seen pictures of. I can't imagine the amount of torque applied to that to bend the tube to that degree.

While never perfect, it will be possible to bend that back out, re-polish it and you shouldn't lose much performance gains (tough to say specifically as every bend and radius, especially that close to the MAF make a difference), but I can assure you we'd more than be happy with you having a perfect intake.

As you settle your discussions with the installer, please note we do have replacement parts, and would be happy to sell (the installer) the parts that were damaged, not needing a full intake. Just let me know.

BOLIO 671 · 09-06-2010, 07:03 PM

Wow Vegitto...That really sucks @$$!!! Hope the delership doesn't try to pass the buck and claim "Its not our fault!" They should pay for a new intake sytem with shipping, and also do the install for free and throw in a free oil change for the inconvinence

09-06-2010, 04:51 PM	#6 (permalink)
Cmike2780 A True Z Fanatic Join Date: Jun 2010 Location: Long Island Posts: 5,059 Drives: slowwww Rep Power: 30	Maybe he tried to install it without removing the bumper. That would be my guess for someone installing this for the 1st time. Did he have the instructions on hand? __________________ [09][MB][6-Spd MT][Touring][Stillen Gen III][K&N][Borla CBE][Evo-R] [ArchitTEK Photography]

09-06-2010, 07:03 PM	#15 (permalink)
BOLIO 671 A True Z Fanatic Join Date: Mar 2010 Location: GUAHAN Posts: 1,198 Drives: To & From then Back Rep Power: 3400	Wow Vegitto...That really sucks @$$!!! Hope the delership doesn't try to pass the buck and claim "Its not our fault!" They should pay for a new intake sytem with shipping, and also do the install for free and throw in a free oil change for the inconvinence __________________ 2013 Nismo Z34 / FI TT #091 / IG: @lilzilla_z34

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09-06-2010, 04:08 PM	#2 (permalink)
mattjk Enthusiast Member Join Date: Jul 2009 Location: Azusa Posts: 331 Drives: 09 370z K51 09 Elise Rep Power: 268	that's what happens when you over tighten t-bolt clamps.

09-06-2010, 06:14 PM	#13 (permalink)
Vegitto-kun A True Z Fanatic Join Date: Feb 2010 Location: USA Posts: 2,011 Drives: 09 370Z Rep Power: 263	I bet stillen will be delighted another intake sold haha