Berk came in

Matt · 03-11-2010, 03:32 PM

We can all definitely see the change that took place within a few days (or hours) in the quality of packaging. The last couple systems have looked *a lot* better.

Kudos for fixing the problem so promptly.

spearfish25 · 03-11-2010, 07:14 PM

Quote:

Originally Posted by Matt

Kudos for fixing the problem so promptly.

LOL. It just takes putting some filler-paper in the next shipment

.

But yes, Berks' response was professional and timely. Buyer confidence restored.

BOLIO 671 · 03-11-2010, 08:00 PM

Quote:

Originally Posted by Matt

We can all definitely see the change that took place within a few days (or hours) in the quality of packaging. The last couple systems have looked *a lot* better.

Kudos for fixing the problem so promptly.

I guess they must have been going through the forum, or received complaints from past customers or customers pending their shipment....However they found out...I'm glad that the packaging issue has been addressed and corrected! It would be nice though for a rep from Berks post something about how this happened

spearfish25 · 03-12-2010, 05:27 AM

Quote:

Originally Posted by BOLIO 671

I guess they must have been going through the forum, or received complaints from past customers or customers pending their shipment....However they found out...I'm glad that the packaging issue has been addressed and corrected! It would be nice though for a rep from Berks post something about how this happened

They did in the other thread.

However, the real answer is they probably fired some lazy 17 year old idiot who thought you could quickly throw a bunch of metal tubes in a huge shipping box without any packing materials.

Zsteve · 03-12-2010, 09:01 AM

Quote:

Originally Posted by Matt

We can all definitely see the change that took place within a few days (or hours) in the quality of packaging. The last couple systems have looked *a lot* better.

Kudos for fixing the problem so promptly.

So are you ready for that 900 hp mustang now? Did the guy show up at the shop again? HAha That dude was a richard (since you cant use the name **** here).

Matt · 03-12-2010, 09:11 AM

Quote:

Originally Posted by Zsteve

So are you ready for that 900 hp mustang now? Did the guy show up at the shop again? HAha That dude was a richard (since you cant use the name **** here).

Haha, yeah...that guy...

Had a small crowd of guys around it after the exhaust got installed and I was revving it up. Clark, the installer, said our 2 370's have attracted more people to the shop/car than most others.

Zsteve · 03-12-2010, 09:45 AM

Quote:

Originally Posted by Matt

Haha, yeah...that guy...

Had a small crowd of guys around it after the exhaust got installed and I was revving it up. Clark, the installer, said our 2 370's have attracted more people to the shop/car than most others.

So we upped his business then huh? So he is saying people who arent there will all of a sudden be there?

03-11-2010, 03:32 PM	#1 (permalink)
Matt A True Z Fanatic Join Date: Oct 2009 Location: Augusta, GA Age: 42 Posts: 1,680 Drives: 2010 Avalanche LT Rep Power: 19	We can all definitely see the change that took place within a few days (or hours) in the quality of packaging. The last couple systems have looked a lot better. Kudos for fixing the problem so promptly. __________________ "Any man who can drive a 370z while kissing a pretty girl is simply not giving the Z the attention it deserves." Albert Einstein....modified.

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