Anyone else from the first shipments get a $100 gift solicitation from Ant?

No gift certificate offers, no answers when they will ship, no nothin:shakes head:

Still patiently waiting though ;)

Well if the info that Bolio got was correct then we had better see some of these ship this week.

hmmm when are we going to receive an official reply from berk? I've haven't had any physical communication from either Mike or Berk since I put a down payment.

I mean its great that forum members are giving updates and all, but I'd like to hear something official from either Berk or Mike to let us know what exactly is going on, time tables, and how this process will work as far as receiving our orders.

Hi Guys, we don't frequent the forums much these days, I didn't realize that we had an angry mob outside our window! You guys are perfectly in the right to be frustrated, upset, and a little PO'ed at me. I feel you, understand you, and completely take responsibility for OUR own actions.

The whole reasons behind the wait times are production delays. We are not mass producing these systems to ensure that we can control the quality under our own roof. Each tweak requires almost whole new re-draw in CAD, new NC programing of the bender, and physical modification of the welding fixtures. Which all takes time since they are done in a serial process.

The exhaust assemblies are en-route to me now and a truck will arrive at our shop with all of your pipes very soon. The final weldment takes place in house and if any of you remember from last time we were able to complete 4-5 exhausts per day. The exhausts ship in the order of receipt but expect us to get it all done within 5-7 days.

The $100 gift certificates are our good faith gesture to you guys that have waited so patiently for us. You all have been very good and it is our way of saying thank you for sticking it through with us. You guys as a group have been some one of the most patient and gracious bunch despite the delays. For those of you venting here I understand and will take the blame for this.

There is light at the end of the tunnel and we are nearing the end of our long journey guys! We are also readily available by phone if you have any other specific questions.

Best Regards,
Bryan

Holy Sh$t!:eek:

BERK!?!?

YOU LIVE!!!

I have asked about the gift certificates and Vivid has been trying to get in touch with you to get it figured out. Can you please get them diveed out to us!?!?

Bryan, props for coming on the site! You are going to have a great product very soon, I think if you are able to bring the customer service up you will have a great selling CBE!

Looking forward to seeing some of these exhausts being installed and what kind of wait times you will have once everything gets going.:tup:

Holliday - I spoke with them earlier this week and Mike is working it out with them. Thanks for the heads up.

And I must say, this is as funny as hell even though it directed at me! :bowrofl:

http://images54.fotki.com/v459/photo...sc03331-vi.jpg

It's aliiiiive!
 

Damn! You guys need to understand the value of marketing through social media. It's wonderful...if you participate. Otherwise, it's deadly to your business and your reputation. See your competition (Stillen, Fast Intentions) for details!

:iagree:

Its great to hear from your Berk...Does this mean that you haven't received the exhuast yet...Last time we spoke, you said that the exhausts were en route from your supplier...From what I'm reading, the update you are giving is the same info that I got from you on the phone on June 30th....

Could you please post up how many exhuasts you have ordered and a listing of the order of how the exhausts will ship out...I beleive that I sent this request to you twice via email and also PM on the forum....This will help all of us here have an understanding of who ordered when and what fashion we can expect to see the exhausts go out the door...Similar to Tony from FI's method...

It would also be great to have an actual ETA.... Your response of

The exhaust assemblies are en-route to me now and a truck will arrive at our shop with all of your pipes very soon. The final weldment takes place in house and if any of you remember from last time we were able to complete 4-5 exhausts per day. The exhausts ship in the order of receipt but expect us to get it all done within 5-7 days.

really doesn't give us an answer of an when we can start seeing these exhausts go out the door and arrive on or doorsteps....

:iagree:

Gift certificates?!?!:eekdance:

It's funny to think of what Berk's reputation would be like if they would have included an honest update once every 2 weeks or so throughout this process. It can't be that hard to spend 5 minutes on here explaining what's going on. It's not like there are 5 different 370z sites you have to post the info on, like in the case of the 350z.

:iagree: TOTALLY!!!!!


We are all curious to know how many exhausts were actually ordered and the order in which they will be shipped out! I would've figured with everything that has been posted on this thread that they would've gotten on top of their game.....