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You need to strive for better customer service. That's the bottom line. If I could of waited for the kit I would of. But GTM's treatment of its customers doesn't
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02-08-2014, 04:39 PM
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#11 (permalink) |
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A True Z Fanatic
Join Date: May 2011
Location: Midland, TX
Posts: 3,884
Drives: 11 370Z PW M6
Rep Power: 24   |
You need to strive for better customer service. That's the bottom line. If I could of waited for the kit I would of. But GTM's treatment of its customers doesn't stop at their wallets. You guys have affected people's contracts with sponsors, charities, shows, families even, and not including the money and time spent on prepping the car for the kit. This is where GTM needs to improve. You can polish a piece of coal all you want, but at the end of the day it's still a piece of coal. You have to put in work if you want a diamond.
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