GTM Performance Engineering: MHI Twin Turbo Official Release

zguynate

Regarding your earlier post, I understand the cost of R&D. I signed up at the end of August, so the ball was rolling way before they received any of my money.

I sent them $1900 to get started. 25% of 1900 is $475. The reason I decided to eat it is because the invoice they provided me was crazy. Over $400 from which I could get from another vendor. Their advertised price. For the same exact items. $200 more for a clutch and flywheel. I asked if there was anything that GTM could do regards to pricing seeing as how I could get the same products for literally hundreds less than their invoice. I was told no. I feel thats horrible customer service and the reason that they wouldnt budge is because im screwed both ways. Pay over $400 more for the same product, or lose $475 and go with another company who I know has better customer service. Im going to support a company who I feel wants my business. So rather than spending $2100 to support them, I would rather reluctantly eat $475 to prevent from giving them any more money.

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2009 370z touring w/sports package

Alkatraz

Thanks for clarifying Dragonbreath!

Were the prices that they quoted you for the parts the same as the prices listed on their web page? Or did they quote you more than their normal retail prices for the parts?

I totally understand that you decided to not give them any business as you were unhappy. No problem there at all. Thats what happens when a company lets people down, they lose more than just the initial business. They lose a lot of potential future business as well.

I probably would have just ordered $475 or so of parts from them and moved on. Looks like it would have been a good opportunity to cut losses and get away from the bad deal cheaply. But I have the advantage of hindsight so I hope that you are now moving forward and still going FI!

zguynate

No the prices they gave me were also their advertised prices on their website. If it was more I would have stroked out lol. Unfortunately I didn't have the option of only spending $475. It was all or nothing.

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2009 370z touring w/sports package

Alkatraz

Well i guess that you cant really blame them for wanting to charge their normal prices. Again, they could have kept you onside by charging less but decided not too, their choice, customer(s?) lost.

So GTM only gave you the option of getting the $475 back if you bought $2000+ worth of parts? If so, thats a bit low. They probably could have played ball a little better than that to keep you onside.