Very nicely said.

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Alkatraz, calling a spade a spade - when someone holds your money for a month without your permission - it's a serious thing for sure. Do you know how much could smart investor earn for 7 months with that money? And how long should the returning wire transfer last from your point of view? A month maybe two ?! Cmon

Glad they answer you. Mike has been ducking me for two weeks. The only person that answers now is Pablo. I've left four message and he's never return them or answers. Hell he was the only person that used to answer. Sure they have called ID and don't want to deal with me. Like I did anything but support them.

Shady, yes. Fraud, no. Fraud requires intent. I seriously doubt this group buy was intended to take people's money and not provide a product.

whats the next free upgrade for the severe delays. gtr manifold conversion kit!

It is most definitely a VERY serious thing, however the term 'fraud' has very significant connotations. Annoying, disgusting, terrible, bad business, bunch of aholes....these are words that can be thrown around but unless there is serious evidence of intent by GTM to purposely hold back money and commit fraud, then the word should not be used. Stuffing up is one thing, committing fraud is something completely different.

I work in the finance sector and deal with banks on a daily basis. If you saw the stuff that I see and knew how big, multi billion $ corporations can completely screw up because their internal systems aren't built well enough to handle everything, then you might understand how easy it would be for a small company like GTM to have their systems fall over.

A VERY good investor would be happy to make a 10% return on his money over 12 months. Due to the exchange rate changes, if I asked for a refund, I would do better than that :P

Just call me 'The Turbo Trader'! That sounds like a name that I could market my highly developed investment system under. Some go long gold or frozen orange juice others go for mortgage backed securities. I went long on GTM TT kits and am making a killing!

I sense an update from GTM once they see what has stirred up here

I am no longer in the group by either. When I signed up it took GTM a few minutes to respond to my questions regarding the kit, and they swiftly accepted my money. I signed up for the layaway program since I didnt really want to finance it and wanted to get in on it before it closed. I had to sign a contract stating that if I cancelled it would require a 25% "restocking fee". Very stupid on my behalf. Hindsight is 20/20. After requesting cancellation, which took two full business days and a phone call to get a reply from my email, Mike informed me that I would be eating $475 due to the restocking fee. He then agreed to allow me to purchase a few items from GTM to avoid losing $475. Finally, after another few phone calls and 7 days later I got an invoice that was literally $400 more expensive than what I could get the items for from another vendors advertised pricing. I gave it some thought and decided that I would gladly loose $475 for a "restocking fee" for a product that isnt available, than giving this company another dollar. Even if I would have payed in full, the company couldnt fulfill their contractual obligations of "once the invoice is paid in full, we will ship your purchase". But, I signed the contract like a dummy and they had me by the testicles. I sent them a long email explaining my disappointment with the company and its customer service, and requested a refund. It took another 8 days to receive a reply. Although I will say that I had my money back 4 days later. Mailed in by check.

Its safe to say that I will not be doing any future business with GTM. Mike is a very nice guy. I have nothing bad to say about him as a person. GTMs lack of customer service is astounding considering how much money they have tied up in this project. In the end I lost $475 dollars for absolutely nothing. It sickens me to think about it. I dont have any regrets from loosing the money to spend the rest of it at a company who I feel wants and will strive to retain my business.

Sorry for the rant..... Its been on my brain for a bit and there is no where else to post this.

Wait- they are charging some people a restocking fee for a product that as yet doesn't exist? Holy ****. That's terrible.

I've been watching this thread for a while now not because Im in group buy but because I care about whats going on. Also, Im still waiting for these new manifolds.

Now this is the first time im going to post here about delays, refunds, and etc.

I personally would love to see GTM return the guy that I quoted above his 475 back because there was no products to return to the stock or store you name it.

I know you guys have to follow whats written on contract but there is nothing to return so I don't see why this customer have to lose 475.

Regards.

I thought restocking fee was for if you returned a product? O o

Exactly. Not if you changed your mind before the product exists.

You guys need to grow a pair. Unbelievable. Do ur creditors behave the same way u do? I need to cash in on this cash cow here. The only community I know that accepts this and you got people even trying to defend this kind of behavior.

Who is happy with spending that kind of cash and getting treated in this manner?

This is the same reaction I had. I know im supposed to say this because I lost money, but that is terrible business IMO.

Truly sad.
Alkatraz any words?