It's not tuned for the meth kit i am running i was out of fuel
This was before the 340lp fuel pump
But I still spray it 80 water 20 meth just to keep the intake a little cooler
And it's a stage 2 snow performance

Once I get the turbo i am going to covert to direct injection water meth kit

:shakes head::shakes head:was told the kit was going to be shipped out last Thursday
No tracking number yet , last payment was not taken from my account and I'm on a time line
Not looking good I may have to cancel I will give them til may23 after that I am canceling

Ps I would respect it more if I was told it will be say 4 months then to keep hearing it will be shipped out by the end of the week since march

Ouch... Truly sad to read about ur troubles.
They must not have their priorities right. I'd think to ship out a turbo kit to the first built motor customer would be a top priority for them. Very disappointing to say the least.

By the gods I have a tracking number shipment enroute

Must of spun the tires a lot because that's a bad 60ft but you caught up after that.

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Where did you get your info for VSR? Every search turns up old Facebook posts but no homepage. As S&R they did my uprev and I saw their prototype being developed.

Ok not to happy right now opened the box from vsr motorsports to this
http://i94.photobucket.com/albums/l1...530_160939.jpg

Call them and they told me another box is on the way
I am starting to think I should have gone with gtm

GTM does the same thing calm down!!!!

Calm down lol that's funny been waiting on this kit almost 6 months been to calm

6 month's is along time to wait hopefully you get the rest of your stuff soon and get your car together the way you want.

GL :hello:

Seriously good luck. U r a very patient man. Half a year for parts? I've seen buildings constructed from the ground up in that time. And then to get half a box. Must have been a huge disappointment. You must be getting a bunch of stuff from them besides the turbo kit.

As to VSR, went by their shop Saturday, all makes and models inside for work. 911 with the motor out, 370z top mount sitting at the door (finished product looks excellent), numerous subies, corvette, 68 coronet... You get the idea. This is a small shop trying to provide service to a variety of cars. If you want a product made when you order it you'll have to wait. If you want an instock off the shelf kit go somewhere else . It's that easy

:icon18::icon18:

He has been waiting. Almost six months. And he got a few pipes. I'd say he has a right to be pissed, no matter what some guy on the internet who went by the shop and saw they had cool cars says. :rolleyes:

not trying to be a prick, I'm just straight forward. I'm sure they make their money off installs and not so much out the door products, with a small crew doing installs, tunes and dyno runs, the financial interest to piece together a kit and send it out probably falls to a lower level. Example, when they installed my uprev, some guy came in wanting a car "done" for his kid. I think it was a B body with all new late model hemi drivetrain and I didn't heay ANY talk of cost. When you run a business, you want to make every customer happy but you MUST do the jobs that pay the biggest profit first to keep the doors open and the mechanics paid. That's all I'm really saying.

WRONG!!
This idea is why shops fail, you do not ever do this. Business 101 is make every customer happy, and if you fail to do so then make it right ASAP. Can you prioritize a little with a customer dropping 10x the amount of another guy, sure because he may need special equipment or extra time from a certain shop tech, and more time management is needed for a larger build. This does not mean you throw other customers to the side and neglect them.

6 months is too long to take a customer's money and fail to deliver a product. Once you take the money, you've agreed to provide a product. The OP's been patient, but this is unacceptable. I'd be livid.

Just making a point here chuck. As for "cool cars" I bet I've seen more and rarer in my 50 years than you have. Grew up in Detroit, Dads daily driver was a 64 GTO that was balanced and blueprinted by Delorean, street raced and drag strip until Chevy put big money into the 427 factory teams. Ever seen an original 53 vette with the FACTORY V-8 vin experimental #004. etc etc.
you want something now, get it off the shelf, you want something the shop doesn't usually do? You gotta wait. Or cancel your order and go the way "everyone else" has. Then you can be a "me-too" at the car shows.

Your point was completely wrong. Congratulations, you've seen a lot of cars. You're my hero. The shop didn't offer this as a custom build. It's a kit. They took his money and gave him nothing for six months. In no world is this ok. And you come in here trying to say it's ok because they make more money on other builds, so the OP can get his kit whenever they get around to it?

Well, that works if you're a big company, and it's what you strive to do if you are a small company but if the labor force can't meet the demand you either pick and choose the work you do (ie bigger profit per manhour keeps the bills paid and the door open), hire new mechanics which requires training and oversight (don't want the new "kid" doing a twin turbo install that explodes on the dyno) or offer a refund to the customer. We don't know if there was ever a time frame for delivery offered. If so, then maybe he can sue otherwise unless we know the content of the discussions between them we can only speculate. This "customer is always right" concept is what every business owner wants to achieve and keep his reputation at a respectable level, however it is this SAME philosophy that costs big stores (Walmart, Home depot, Lowes etc.) millions of dollars each year. Scammers, scavengers and outright thieves bring stolen, used or other illgotten items back for refunds they never purchased in the first place so there's a downside to that theory as well. Seems from initial posts, S&R (now VSR) stated it would be a while as he posted he'd be waiting six months. I don't think someone would ship out an order piecemeal however there are weight/size limits on shipped items vs. shipping charges. There were probably multiple packages sent and FedEx or UPS seperated them in transit....or worse, the freight company had an accident (being a driver, I can tell you of NUMEROUS FedEx wrecks/fires where the freight was a total loss). All that being said, the options known are between the customer and supplier, we can only speculate.
very first post on 2/20/13
ok so got word from vsr motorsports that my tuner kit is almost rdy to be shipped.
so it appears he has a legit beef.
4/16
am waiting on vsr motorsports me and my tuner are rdy
last i talked to them they were getting everything powder coated black to match the car..
also its the tuner kit that i am getting and as of right now i paid just a little under 6k for the tuner kit and powder coating

2 months later...waiting on powder coating and SAVED 3k by choosing install himself (shop labor profit)
5/15
was told the kit was going to be shipped out last Thursday
No tracking number yet , last payment was not taken from my account and I'm on a time line
Not looking good I may have to cancel I will give them til may23 after that I am canceling

Ps I would respect it more if I was told it will be say 4 months then to keep hearing it will be shipped out by the end of the week since march

this should have been the cutoff point and arrange for a return of funds. if the shop repeatedly stated the kit would ship by weeks end and each week they don't accomplish this then either there should have been financial compensation (cost reduction) or complete refund with explanation.

I'm not raining on this guys parade by any means...I had scheduling problems with S&R myself for the uprev. My point is....how many stillen Zs have you seen, how many GTMs and how many VSRs.
If VSR wanted to go about this for out the door kits, they'd have done it like F.I. and put together several kits and posted it as ready to ship. It looks to me like 370 requested something VSR doesn't do

The point of the cars listing is that you chose to jab me because I saw "cool cars". Where do you see in ANY of the posts that VSR offered it as a mailorder kit? Someone in the thread stated VSR only does IN HOUSE INSTALLS and asked about the cost of auto shipping. AGAIN, without knowing the content of the calls between them we can only speculate. As for your ASSUMPTION "it's a kit"
read the following completely...in the last paragraph it CLEARLY STATES THIS IS EXCLUSIVELY IN HOUSE BUILD. ANYTHING related to this thread and customer service is between VSR and 370 ONLY regardless of what anyone believes about business 101 or customer service.

S&R 350z / 370z / G35 / G37 HR Single Turbo Kit

Thank you very much

You decided to chime in with some halfass explanation thet they're busy working on other cars, and that it probably wasn't an expensive enough build to warrant their full attention. It's obviously not "exclusively in house" if they're shipping a kit to the OP, now is it? They sold him a product and took his money. It's not unreasonable for him to expect the actual product to arrive at some point. You think this is ok for a business. I completely disagree.

Like a bulldog keep attacking without knowing the whole scope. Do you read every word or just focus on that which makes your blood boil. I THOUGHT I tried to look at BOTH sides of the transaction and I NEVER said this was a good business practice. I even went thru the original posts and seperated out the specifics as written. MAYBE, just MAYBE 370 was persistent or persuesive enough to get VSR to ship a kit. AGAIN, we don't know, AGAIN you focus on a single aspect. MAYBE 370 (seeing as he has $$$ in his car and a tuner standing by) was looking at a potential business deal to buy kits and install them in his area. WE DON'T KNOW HOWEVER if it wasn't on the shelf, ready to ship kit, in stock in the warehouse, then sometimes sh1t happens. and sometimes when a supplier repeatedly stalls your order, week after week, you gotta break target lock, change your direction and give up on this particular business.
All this being said, I wonder what the comments here are gonna be if this kit puts up 550+ RWHP? Will it THEN have been worth the wait? The unsatisfactory customer service? Will others then BEG VSR to ship kits although it's listed as an IN HOUSE EXCLUSIVE? We'll have to wait and see won't we.

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as to business practices for big profit...I wonder if Chip Foose still repairs door dings and sprays basic acrylic paints?

Ok, guy. You win. I focused too much on the whole "pay someone for something and only get a tiny part of it" part. It obviously wasn't supposed to take six months, because if it was the OP would not be surprised by it.

Lol this guy is hilarious. No wonder nothing amazes me anymore.

Seems like he works for the shop or has some affiliation with the shop. The response are absolutely hilarious.

:roflpuke2: not one of these guys that seems he needs to prove something on the intranet... :bowrofl:

I would have gotten a refund a long time ago. Sounds like they're just yanking your chain bro

I may be a bit more patient having gone thru a custom motorcycle phase and yes having been burned by both wait time and quality concerns. I'd also like to state that economics 101 trumps business 101 EVERY TIME. Supply and demand. If I have it and you want it bad enough, I can treat you like a hooker and you'll still bring me your money.

The customer is our first priority and has been kept in the loop. The kit was held up by the fabricator. Since the 370z application started to pick up, we needed to make jigs for all of the piping for orders to be shipped. Usually we do everything with the car here. Initially we used a outside fabricator and then recently completed the process of bringing on a inhouse fabricator. A few more parts from the powdercoater and he will have all of his stuff. The owner of VSR has even arranged to fly out personally to help with the install.

Just wanted to say good, bad or ugly I appreciate the input from the FI community here in this forum. Before, I knew little to nothing about SC, TT, Single Turbo or whatever for the Z. But i've learned so much in such a short time. Thanks guys!

Getting so close to my (Polished) Stillen Supercharger/Headers and Berk HFC's!!! :excited::excited::excited: I feel like it's 1997 again and I'm about to get Goldeneye 007 from the video game store :icon17:

We have a couple of Viper V12s here in Fargo, and quite a few Cobras licking their chops - anxious to see what the Z is capable of! So ready for this! #ProjectSnakeEater179

In this thread alone there's a pretty good reason why Stillen isn't the answer to pretty much any question.

You clearly still have a bit of learning to do :p

:icon17: I see where you guys are coming from and a appreciate the input! For me, a lot of my mods were looked down upon before I got them. But they haven't given me any issue throughout the 47K+ miles I've had my Z.

People's bad experiences never spook me away because the lobotomy I got prevents such things :tup: and quiets the voices :icon17: I was just trying to credit you guys for your contributions.

For about the same cost as the Stillen, gtm's mhi turbo kit will be a better performer. Stillens kit is by far the worst option for fi on a 370. There's hours of reading here on why. I won't derail this thread into a stillen vs the world anymore. But do some more research. Unless you need a CARB cert, there's no reason to go stillen.

ok talked to the bobby over at vsr he called me some changers were made to the front crash bumper and a few other parts so the kit is final rdy

so after talking to bobby and getting a better understanding about what was going on with the kit i feel a lot better about were we stand with this kit

im not going to bash anyone or any shop i am just giving my exp.
most of my patients comes from the fact that my car makes ok power now and i have a lot things going on with my new job

so still hopeful in a few months i can post up some dyno numbers from a single turbod 370z and enjoy the car before the snow returns

Actually he spends a lot of his time doing volunteer work for special needs organizations. As for the rest of this thread and your backing for the supplier here. Simply put you're wrong. The OP has been patient, has been understanding, and has been nothing but a perfect customer. I wish my customers were like him. If they had a car with the finished product on display that means they have the schematics and engineering plans for the kit. Which means it's a matter of assembly and coating. Now albeit proper tig welding takes time. HOWEVER, if you as the supplier have given the customer multiple delivery dates, each time extending it out more and more, no matter if it's a $15 part or a $15,000 custom built engine, is bad business practices. If they truly wanted to have had this ready to go they could have the entire kit assembled in a single day and welded up, then a day to prep, powder coat, pressure test and QC. So no, 4 months is not acceptable under any situation. There are full blown frame off resto's done in less time. If it were me I would cancel my order due to terrible customer service. This is not a "one off" and actually the profit on the kit is likely more than the profit on the labor. You're talking about mandrel bent stainless with tig welding. And even if the turbo is a custom CNC job it's less than a day to do the housing. I would be willing to bet they have a minimum of 50% mark up on the supplies used to put the kit together.
You obviously either know someone who works there personally or you have a serious man crush on the shop. Either way, you sir are the perfect customer for a shop to take advantage of, you forget, he is the customer. This thread has been viewed several thousand times, now that means several hundred people have a bad impression of this company, and when our friends ask us for FI advice we would be less likely to advise using this company. I'd hate to see how long they take if you drop your car off for fab and install.

Sstroud and others. I initially posed a possibility for the delay. I also stated twice that we can only speculate because no one here knew the conversation between them. Cheap shots were taken as is often the case on the net and at some point one of these c-suckers got under my skin so I embraced the debate and attempted to conflate the argument (as to VSR I had a tune done there but don't know anyone there NOR do I speak for them. However as to business. I know of a few businessmen who are screwing their customers blind. Think concrete, construction and one is a renown lawyer) The customer was whining here as an outlet so everyone was backing him, now we have the other side and clarification. As to anything else smart or half assed I suggest you insert tab a into slot b and repeat until climax.

I dont think whining is a good choices of words. I am not at all doing that sir
Point of a forum is to share exp. Whining would infer that you could do something for me

I started out reading an awesome thread, which too quickly decended into two guys beating each other with verbal sticks.....after a couple of those posts, I just wanted to say, "stfu".......

Kind of ruins the fun, don't you think?

OP, hope the build works out, and I'm excited for you! Hope the numbers rock! We need more competition in the FI business for our $$$.