Hey Coop thanx for the info and pointing all of that out.!!

The Dealer installed the wrong line or installed it incorrectly , The car only made 3 PSI Became the drivers throttle body harness had 5 breaks in it which again was installed by the dealer , there where 6 HARD codes in the ECU that the installing dealer never looked for or fixed just told me the car was all set and was a tune issue( they just did not want to deal with it). Two where fixed by my tuner and the rest where fixed by the dealer where the car is now. Ever time the car was taking from the dealer to my tuner and back it want on flat bed. So really no matter if they are following or not they are at fault.

I haven't even mentioned the bolt on the SC bracket that the installing dealer stripped and was backing out and rubbing against the idler pulley.
I hope they do look at all this and see how bad their dealer screwed me and my car. BTW when installing the fuel pump and line they also broke the factor pump bracket and had to replace it with a new one . That's why there is a line saying the car ran out of gas,they broke the fuel pump bracket and thats why the level was reading incorrect.

So not matter how you cut it the installing dealer( Norwood Infiniti) is at fault, An also refused the car this weekend when roadside asst called them. I called them and the said" Yup we are NEVER working on your car again, We never want to see you or the car".. I also told consumer affairs about this also.

Only thing on my car that was not istalled at the dealer is the Front mount heat exchanger, and the DW fuel pump. I Still have the stock Stillen pulleys on the car.

^^^ OK. Perfectly clear. From where I sit you have a strong case.

Thanks for the clarity. Amid all the fixit posts, it's hard to determine the origination. Obviously the dealer (Norwood) did an incompetent job in installation.

That's the beginning of the abuse.

Coop

Yea was kinda what I was pointing at today when I spoke to consumer affairs today, I told them to look at the milage on July 7th, When the car was down with issues and was at Norwood, and them two weeks ago when I did my LOF, was only 15 miles difference,They alsp said man times , Hmm yea you have it all in writing..

I really hope this gets worked out in a positive manner for you.

Infiniti Consumer Affairs told me to go pound sand So I'm taking offers on everything on my car.
Even funnier was there explanation of the wordage on my paperwork, they said that the installation of the supercharger does not void any of the factory warranties is pertaining to the factory warranties on the supercharger lol really what language do they speak.

Wow so sorry to here that man this just sucks.

What does your lawyer say?

lawyer laught when I told him what they said, He was looking at the paperwork and said
"They know they are full of it and now trying to bully you" But look at what I found going through all me emails with them,, lawyer wanted them , What you think :)

Hey,

this is Chris from infiniti of Norwood. the stillen supercharger would be $6299.00, the oil cooler is $369.80, the trans cooler is $349.62. the labor to install all of it will be $1900.00. the oil and trans coolers are on sale. depending on when you would like to do this, those prices may have gone up. purchasing and installing the supercharger from us does not void any factory warranties, including powertrain. the supercharger comes with a 3 year 36000 mile limited warranty thru stillen. check out STILLEN : Precision Performance Components for Your Car or Truck for pictures and further details.

I will not be in next week,

contact me with any questions after Christmas.

thank you very much,

Chris

Looks like an open and shut case to me. Good luck and keep us posted.

Boom!!!!!! Looks like a closed case to me.

case closed

Release the hounds!!!!!!!!!!!

Took the words right out my mouth.

It sure appears easy with the evidence presented. Too easy.

That said, what will the costs involve in getting a lawyer involved to follow this out? Can you switch to the BBB or Consumer Protection Agency? Will he steer you there?

Keep us posted. What's your next recourse?

Buy a GTR while you're waiting. LOL! ;)

Coop

Stuff like this has to get your blood boiling. No accountability at all in today's world. If you can, go after them for the car payments you have made when you couldn't/can't use your car.

Take them to the cleaners IMO

Something tells me that Chris wont be at Infiniti Norwood for too much longer, LOL.

Thanks,
Alex Goodwin
AlexG@motionlabtuning.com

He won't be with Nissan period.

Hey coop, Yea I have been in touch with the lemon law lawyer here in MA and a private lawyer as well. There was some talk about a 93A demand letter. But funn cause the deaer that has the car called me a while ago, and told my there area rep and consumer affairs is forcing Norwwod to take the car? Wonder what that means. Yea I wont be surprised if Chris is looking for work soon. ;)

If Chris or whoever at the dealership is reading all this they must be $hitting bricks by now lool. Good luck hope you can get your money back ASAP.

I can say one thing for sure that Infiniti Norwood won't be installing any Stillen parts anymore. I bet you there is a strict agreement about what Nissan/infiniti would cover if any warranty work needed to be done like your situation and Nissan/Infiniti still pay for it. And it probably wasnt read clearly by the dealer and they just wanted to make a sale. And Nissan is probably reaming their asses behind the scenes from this * to this O haha. Bc that's how warranty work gets paid, by the Manufacturuer. That's why the tech wouldn't put your supercharger back on. Nissan prob only approved labor hours and parts as if the SC never existed. So all the time for removal and install of the SC after the short block install wouldn't be paid. Which means the tech only gets paid if the dealership itself will cover that portion. Which I'm sure was no and why they told you to go back to Norwood the jack holes that would be responsible for covering such a claim.

I am familiar with situations like this I am a Service Advisor for a BMW dealership and we are a Dinan Approved service center. So we install Dinan parts and Software flashes. And it's ALL warrantied if we put it in and Flashed it at our shop. That's as per a Contract between BMW USA and Dinan. As long as we play by their rules we still get paid on warranty work on a vehicle with Dinan software and performance parts. But if other things are done not by us or not Dinan parts it gets tricky and have to send info to BMW and get approval to be sure we get paid before we do warranty work. I don't mean dumb stuff like the customer has aftermarket brake pads and his motor blew so we won't cover it. I mean stuff like the motor blew bc of fuel starvation and we find an unauthorized aftermarket fuel pump that lost pressure. I figure that's why a lot of BMW guys like Dinan so much. I mean its crazy expensive but it works and its warrantied. Hell a stock 135i with a stage 2 Dinan flash makes 355/401 with no other required mods

I'm guessing Chris from Norwood didn't know specifics and just wanted to sell you something. And one of two things will end up happening Nissan will pay for the small block replacement or rebuild. And the dealership will end up eating whatever other parts and labor is involved since they made those expectations. Or Nissan tells the dealership to suck it and they get forced to pay for everything. Just don't give up. The installing dealership is clearly at fault and dropped the ball on the whole situation. If they are really authorized by Nissan/Stillen to install and warranty their stuff without voiding anything and they didn't cover any do's and donts with you then that's on them.

I'll bet Nissan proper will make the dealership eat the cost...as they should.

that sucks to hear man, i wonder if this was caused by the position of the MAF's,
beening up front and not accually beening able to read your intake temps after the intercooler in the mani. Not pulling or adding timing under hot and cold conditions, because its always getting a reading from the front of the car.
the guy that tuned my car said thats a huge fault in this kit, and could cause problems.
but i guess well never know, goood luck bud.. i wish the best for you!

From the OP....
"The car only made 3 PSI Became the drivers throttle body harness had 5 breaks in it which again was installed by the dealer , there where 6 HARD codes in the ECU that the installing dealer never looked for or fixed just told me the car was all set and was a tune issue( they just did not want to deal with it). Two where fixed by my tuner and the rest where fixed by the dealer where the car is now. Ever time the car was taking from the dealer to my tuner and back it want on flat bed. So really no matter if they are following or not they are at fault."

Hey EVO , for one I really dont think so,Since. Only drove the car like 100 miles before this happened and would stillen really release a product that would fail and destroy a motor? All these issues steemed from July when Norwood had the car the first time. Since July I have only put those 100 miles on the car an they where not hard miles.

If I had to guess the reason for it, it was the improper fuel pump install and the lean dyno pulls. If it were a Stillen issue you'd see more of them blowing up, and there hasn't been that many boosted VQ37s that have popped. I'd pin this one on the monkey with the wrench at the dealer. Is there some massive difference in installing a fuel pump on the Z/G platform that would make it difficult? On every other vehicle I've put one in, the hardest part is getting to it. Once it's out, it would take some effort to screw up the rest of the job.

May have not been the fuel pump install, but more-so a kinked fuel line.

but the kink in the fuel line was from the install? No one ever touched till it was having lean issues.

Either way, I'm sure it was on their behalf.

On just a update car has been sitting at the dealer waiting to talk to consumer affairs. Long story short I have to part it out. $$$ issues. I can't start a for sale thread because I do not have the car. But what ever you are interested in PM me and I can send you the pics I have on my laptop. ;/ This sux azz

That sucks glws

lawyer-up

You should make a F/S thread over at MyG37 instead but you can't expect people to pay you first before the parts are readily available.

Sorry to hear all of this Mike, wish you the best of luck!

Thanx man,. Everything is ready, Would jusy call the dealer and tell them to take it off, I am dropping all the stock parts of this coming week. Hood, Exhaust wheels everything, Plus I wouldnt take $$ from anyone till I have the stuff in my hands to ship. Just want to get an idea on what can go and the $$ I have to spend $$ out for some other things and want to see what I can recoupe.

Did already,. But some other things have forced me to do this. Even if this wasnt happening I would be parting out :/

Sad to hear. Hope you get it sorted out and find something new to enjoy.

Damn, I'm really sorry to hear about all the headaches.

Keeping the Car?

dont think so,

Hey guys really sorry I have been away for like a week, I was told by my attorney not to touch the car yet and wait to see what the dealer does. I also have been having work issue( Lost job) and had to move out of out condo and move back into our house and had to have a tenant leave( Not fun) plus some other family things going on- This year suxs.. I have everyone’s PM’s and when this gets ironed out I will contact everyone, Sorry , Please understand, Mike

Sorry to hear. I can definitely empathize with your situation. Hopefully you'll be back on the up and up soon. Just a terrible time of year for this to happen. I remember having to ride on a 225cc dirt bike on the freeway in dress shirt and tie just to go to an interview at Fry's Electronics for a job where I made $9.50 per hour. I thought I was going to die... or get arrested. A couple years prior to that I totaled my 04 TC after 4 months of ownership without insurance. I refused to stop paying for it. Paid it off back in 2009 lol. Things will work themselves out, just dig deep and push forward. The Stealership is bound by laws, just like the rest of us.

Ok update guys,.

All the CF but the hood is sold, Local guy bought it all. I am seriouly busy( Woking and packing to move) now to ship stuff. I have the wheels and spacers at my house, They are in perfect shape- A looked them over when I got them. As I havent seen the car in 6 months a was worried as the rear diffuser was cracked( Some one hit the car)? And the dealer had a small crease on the spoiler from taking it off, Anyone who wants to the wheels just let me know. We can set something up I can drive to meet you some where if not crazy far, I can not ship the wheels sorry TOO big.

I'm also picking up the exhaust this Saturday with the hood. The SC is coming off next week, So guys let me know if anyone wants it. I have been talking to Stillen about them posiably buying it back , I will package everything together if someone buys it, SC kit Heat exchanger and injectors, and DW300 pump. I will be looking at what I have for boxes also if guys want the heat exchanger, injectors or DW pump. BTW the pump comes with a brand new in box install kit.