STILLEN 370Z Supercharger System - Announcement!!!

toner123 · 07-27-2010, 12:49 AM

When is Stillen going to comment on this. I know josh said a detailed write up was coming. I am glade they got it figured out though and stood by there customers. Also I think that it is wonderful they comped in 100 dollors to cover the chage to install the new pully.

+1 for stillen just curious as to what Josh and kyle have to say to what caused the problem
Frank

Q8y_drifter · 07-27-2010, 04:37 AM

Josh or Kyle. How much is the tuner kit version going for?

Mike · 07-27-2010, 06:32 AM

I think they are probably enroute to Zcon.

tomnavone · 07-27-2010, 12:44 PM

Thanks phimosis for the update hope they figure this out. Kinda a bummer they released this kit and now they have to go back and change things to make it right. I also wish they where more vocal to us about whats going on instead of the secrecy. Seems like damage control to me

Kyle@STILLEN · 07-27-2010, 03:37 PM

Hey Guys,

Just want to clarify that we're working directly with the customer's on this. Tomnavone, I encourage you to call or email us directly, we have been extremely busy the past couple of weeks and we're only going to be getting busier as the week goes on and I have to leave Thursday morning for Zcon. However, we have a full support staff here at all times, Josh and I are only two teeth in the gear of around 100 employees at STILLEN. If you call in you will be able to speak with us or someone else directly and get updates immediately, information comes to the forum last. For example, Phimosis and I discussed (at length) a lot of his concerns and our plans to remedy those points through email last week. Unfortunately we have not had much time to post on the forums but you can guarantee that we are not going to let our customer's go without answers. Please, call or email us directly, it is the best way to get answers quickly.

tomnavone · 07-27-2010, 03:42 PM

i was hoping u would call the shop that did the install like u said u would last week and explain the promblems with them since they did the install

OKC370Z · 07-28-2010, 06:56 AM

Quote:

Originally Posted by tomnavone

i was hoping u would call the shop that did the install like u said u would last week and explain the promblems with them since they did the install

I think what Kyle is trying to tell you is to CALL him. This is a public forum and the right thing to do is to contact Stillen direct and work things out. This is not the appropriate avenue with which to communicate your concerns during this process. To use a public forum to inform others of a companies bad performance is ok, IF after you tried to communicate with them directly with no or bad results. I'm pretty sure that Stillen has more than you for a customer and will contact and communicate with you in a reasonable amount of time. Give them opportunity to address your concerns by communicating with them in an appropriate manner.

CALL Stillen as directed by Kyle and communicate your concerns and work with them to get things worked out.

Best of luck.

MMC Racing · 07-28-2010, 08:09 AM

Quote:

Originally Posted by OKC370Z

I think what Kyle is trying to tell you is to CALL him. This is a public forum and the right thing to do is to contact Stillen direct and work things out. This is not the appropriate avenue with which to communicate your concerns during this process. To use a public forum to inform others of a companies bad performance is ok, IF after you tried to communicate with them directly with no or bad results. I'm pretty sure that Stillen has more than you for a customer and will contact and communicate with you in a reasonable amount of time. Give them opportunity to address your concerns by communicating with them in an appropriate manner.

CALL Stillen as directed by Kyle and communicate your concerns and work with them to get things worked out.

Best of luck.

I couldn't disagree more strongly. This is what Josh posted:

Quote:

Originally Posted by Josh@STILLEN

This tune isn't for a HFC setup!! We'll contact your shop..

Now to me, that means WE'LL CONTACT YOUR SHOP.. You would think that problems with a new kit like this would get TOP priority and Josh would have called that day or the next. The ball was dropped and now a few people are trying to blame the kit owner for his communication style. Sorry, that doesn't fly.

LateralG'z · 07-27-2010, 06:51 PM

Dyno friday with non stillen stock tune!

RCZ · 07-28-2010, 08:24 AM

Tomnavone is clearly using the forum as a way to pressure Stillen into getting things done quickly. It's not going to. I'm sure their engineers are working as hard as they can to get this done. Instead you are giving them another headache to worry about. If you really just wanted answers you would call and find out, not post on a public forum about it.

tomnavone · 07-28-2010, 08:40 AM

Quote:

Originally Posted by RCZ

Tomnavone is clearly using the forum as a way to pressure Stillen into getting things done quickly. It's not going to. I'm sure their engineers are working as hard as they can to get this done. Instead you are giving them another headache to worry about. If you really just wanted answers you would call and find out, not post on a public forum about it.

Lets wait and see.

Lug · 07-28-2010, 09:38 AM

Quote:

Originally Posted by Kyle@STILLEN

Hey Guys,

Just want to clarify that we're working directly with the customer's on this. Tomnavone, I encourage you to call or email us directly,

Quote:

Originally Posted by tomnavone

Lets wait and see.

Well, have you called or emailed directly yet?

weiboy718 · 07-28-2010, 10:44 AM

Quote:

Originally Posted by tomnavone

Lets wait and see.

Did you get their tuner kit or carb kit?

tomnavone · 07-28-2010, 01:46 PM

Quote:

Originally Posted by weiboy718

Did you get their tuner kit or carb kit?

carb

Quote:

Originally Posted by Lug

Well, have you called or emailed directly yet?

yes there have been calls placed between myself and my shop to stillen but no new tune an reasons why im not getting the results that they had advertised. My shop sent over my dyno yesterday cause stillen asked to look at it. Today i took my car back to the shop for them to check out the service engine light. My a/f is off and thowing the ecu off.

tomnavone · 07-28-2010, 01:57 PM

Quote:

Originally Posted by RCZ

Tomnavone is clearly using the forum as a way to pressure Stillen into getting things done quickly. It's not going to. I'm sure their engineers are working as hard as they can to get this done. Instead you are giving them another headache to worry about. If you really just wanted answers you would call and find out, not post on a public forum about it.

I spent upwards of $10,000 on installing this kit with some extra goodies with the expectations my car would get close to the results that they advertised. Im am not the only one that has voiced my disappointment about this kit not living up to the advertised results. Stillen releases a kit after they have told us how much testing they have done and how reliable this kit is only to change the tune 4 times and change the pully.

07-27-2010, 04:37 AM	#2 (permalink)
Q8y_drifter Enthusiast Member Join Date: Mar 2010 Location: Kuwait Posts: 306 Drives: 08 Infiniti G35 5AT Rep Power: 17	Josh or Kyle. How much is the tuner kit version going for? __________________ 08 G35 5AT Sedan \| Stillen CBE \| Invidia HFC \| Injen CAI \| Uprev Tune \| Akebono BBK \| Tanabe Coilovers \| Hotchkis Sway Bars \| GTSpec FSB \| Black Headlights & Grille \| Volk GT-F Wheels \| Hankook V12 Evo Tires

07-27-2010, 06:32 AM	#3 (permalink)
Mike The370Z.com Sponsor Join Date: Jun 2009 Location: Loganville, GA Posts: 5,944 Drives: 370z Rep Power: 2188	I think they are probably enroute to Zcon. __________________ NISSAN: 75 280Z / 86 300ZX GLL /87 Sentra SE / 03 350Z / 23 Z Porsche: 93 968 / 23 Macan GTS / 93 968

07-27-2010, 12:44 PM	#4 (permalink)
tomnavone Track Member Join Date: Apr 2009 Location: S.F. Bay Area Posts: 723 Drives: Supercharged 370z Rep Power: 19	Thanks phimosis for the update hope they figure this out. Kinda a bummer they released this kit and now they have to go back and change things to make it right. I also wish they where more vocal to us about whats going on instead of the secrecy. Seems like damage control to me __________________ GTM Supercharger/HKS Camp2/Berk cbe/Motordyne art pipes/Hotchkis sways/ Eibach Springs/ Black Volk TE37/Bridgestone S-04 Powered by Last edited by tomnavone; 07-27-2010 at 12:47 PM.

07-27-2010, 03:42 PM	#6 (permalink)
tomnavone Track Member Join Date: Apr 2009 Location: S.F. Bay Area Posts: 723 Drives: Supercharged 370z Rep Power: 19	i was hoping u would call the shop that did the install like u said u would last week and explain the promblems with them since they did the install __________________ GTM Supercharger/HKS Camp2/Berk cbe/Motordyne art pipes/Hotchkis sways/ Eibach Springs/ Black Volk TE37/Bridgestone S-04 Powered by Last edited by tomnavone; 07-27-2010 at 03:52 PM.

07-27-2010, 06:51 PM	#9 (permalink)
LateralG'z Track Member Join Date: Nov 2009 Location: Oklahoma Posts: 876 Drives: 370z Rep Power: 18	Dyno friday with non stillen stock tune! __________________ 2010 Mag Black, 6MT,

07-27-2010, 12:49 AM	#1 (permalink)
toner123 Track Member Join Date: May 2010 Location: chesapeake va Age: 41 Posts: 823 Drives: TT 370z Touring/SP Rep Power: 18	When is Stillen going to comment on this. I know josh said a detailed write up was coming. I am glade they got it figured out though and stood by there customers. Also I think that it is wonderful they comped in 100 dollors to cover the chage to install the new pully. +1 for stillen just curious as to what Josh and kyle have to say to what caused the problem Frank

07-27-2010, 03:37 PM	#5 (permalink)
Kyle@STILLEN The370Z.com Sponsor Join Date: Dec 2008 Location: Newport Beach Posts: 626 Drives: Toyota Tundra Rep Power: 308	Hey Guys, Just want to clarify that we're working directly with the customer's on this. Tomnavone, I encourage you to call or email us directly, we have been extremely busy the past couple of weeks and we're only going to be getting busier as the week goes on and I have to leave Thursday morning for Zcon. However, we have a full support staff here at all times, Josh and I are only two teeth in the gear of around 100 employees at STILLEN. If you call in you will be able to speak with us or someone else directly and get updates immediately, information comes to the forum last. For example, Phimosis and I discussed (at length) a lot of his concerns and our plans to remedy those points through email last week. Unfortunately we have not had much time to post on the forums but you can guarantee that we are not going to let our customer's go without answers. Please, call or email us directly, it is the best way to get answers quickly.

07-28-2010, 08:24 AM	#10 (permalink)
RCZ A True Z Fanatic Join Date: Nov 2008 Location: Miami Posts: 6,403 Drives: '09 370Z Rep Power: 1120	Tomnavone is clearly using the forum as a way to pressure Stillen into getting things done quickly. It's not going to. I'm sure their engineers are working as hard as they can to get this done. Instead you are giving them another headache to worry about. If you really just wanted answers you would call and find out, not post on a public forum about it.

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