Funny, I was going to talk to him about you if he needed a hand sourcing some non-lame *** turbo. :icon17:
madwi
06-04-2021 03:55 PM
I dont feel so bad being out the turbo cost...
From the Yellowbullet forum:
Long read ahead.
( Click to show/hide )
"Comp Turbo; The ridiculousness continues...
As some of you may have seen my post last year regarding my ridiculous issues with Comp Turbo Technologies, I am unfortunately in the position of writing another post to follow up on how Comp “resolved” the problem with me.
I know this is a long post, I have tried to keep it as to the point as possible, but the devil is in the details here:
- Late 2012 I purchased a brand new custom CT591106 for my CTS-V for $2800
- Within 1200 miles the CT591MM began smoking and had a concerning amount of shaft play.
- As I was going to go with a bigger motor in April 2013 I called Comp and asked if they could take the turbo in and check the issues regarding the smoking and shaft play and while they had it also convert the unit to a bigger turbine housing, Ernie a “manager” told me to send it in and they would have it back within “10-14 days of receipt”
- By June of 2013, having not received the turbo back despite countless calls, most of which I was told I would be called back by the receptionist, yet having never received a single incoming call and in a rush to make an event (Pikes Peak Airstrip Attack) I was forced to source a different turbo.
- A few days after the event, the owner of Comp, “Joe” called me to apologize for the problems. I told him I did not need the turbo anymore and would appreciate a refund; he said he could give me a refund, but there would be a restocking fee of 30% ($840+) after going around and around, Joe offered to replace the turbo they had, with a brand new turbo of my choice, while this wasn't what I wanted, it seemed better than losing $840.. but in retrospect I should have taken it.
- I then spent around 30 minutes on the phone with Ernie discussing spec’s for the new turbo they were going to send me, we concluded with a CT58092, and I was told it would ship within 2-3 weeks.
- 2 ½ MONTHS later I received a package from comp turbo… I finally received my new turbo… NOPE, somewhere along the lines, Comp had decided everything they told me didn’t matter, and they would just send me my old turbo, which had tell tale marks from my installation and carbon build up on the turbine from being used (by me).
- Not only was this my old turbo, but it still had the shaft play it had when I sent it in, the only noticeable differences where that the Vband and turbine housing were spray painted black which turned to ash and flaked off within minutes of installing and starting the engine.
- Of course I called Comp immediately to discuss, and as is common practice was told “someone” would call me back that day.
- A week later after several more calls I finally got in touch with Ernie. Ernie proceeded to tell me, that this was not my old turbo, and it was a new 8092… Ernie proceeded to sit there on the phone and act as if I was stupid enough that he could convince me that this used turbo which used to be mine, was a new one. Even when I sat there on the phone with him while measuring the turbo, confirming it was indeed a 91/106 and not the 80/92 we discussed, he still had the audacity to tell me I was measuring wrong and that you don’t measure comps by the compressor inducer and the turbine exducer which “coincidentally” just happened to be the specs of my original turbo.
- Having no other options, I stopped arguing on the size and asked Ernie, if they had at least tested this turbo, as it seemed to still have the same shaft play Ernie replied “ that turbo is in perfect condition, we fully tested it before sending to you”.
- Against my better judgment I installed the turbo on my truck a 2010 Silverado 6.2 when it was ready in November of 2014. After a 500 mile break-in I began tuning the truck. After a few pulls it began smoking a little through the exhaust, but not enough that I was worried, more just frustrated and thinking I would need a new anything but Comp turbo ,soon. And then after another few pulls I threw a rod through the block. After reviewing the logs, it was clear that something went very wrong, I was commanding very conservative timing, anything above 105KPA (3.4PSI at Colorado altitude) was set to see from 14* down to 11* of advance. On all the pulls prior to this that is what it saw, however on the last pull it stayed almost completely at the idle settings of 40* of advance.
- After thinking about it I decided to pull my MAF sensor, and found that it was covered in oil. After pulling my intercooler and draining about a ¼ quart of oil from it, it was pretty clear that the most likely cause of my catastrophic engine failure was caused by the turbo, blowing such a large amount of oil through the intake that it coated the MAF sensor to the point that it was unable to do its job and the ECU could not meter the air going through it and work properly to retard timing according to airflow(a measly 8psi total).
- After several attempts I finally got in touch with Joe, again asking for a refund, JOE TOLD ME HE WOULD NOT REFUND MY MONEY ANYMORE BECAUSE NOW I WAS PASSED THE ONE YEAR MARK even though the turbo had less than 1000 miles since they sent it to me.. He agreed that If I sent the turbo in, and it tested bad, they would send me a new turbo.
- December of 2014 I sent the turbo to Comp.
- Late January 2015 they still had not given any word.
- Late February after several calls Ernie told me they had not tested my turbo but that Joe had agreed to send me a new CT5 8092, which would ship out within 2 weeks.
- Late March, I called to check status as 4 weeks later I had not received. I spoke with Joe, he said the turbo had not shipped yet but he himself would ensure it shipped that day, before getting off of the phone I told Joe that I had just recently moved, and gave him my new address, Joe read the address back to me.
- Mid April 2015 I still had not received the turbo, so I call again, speaking with the receptionist she told me my turbo had been shipped, I asked which address it had shipped to, and of course she proceeded to read back my OLD ADDRESS. Asking to speak to Joe or Ernie, I was told one of them would call me back, no one did.
- The next day speaking with Ernie, he told me I would have to wait until Fedex Found the turbo, that was marked delivered to my old address. I asked how long this would take, he said it could be up to a month. I told Ernie If I didn’t have a turbo within 2 weeks I would go public with my experience with comp turbo.
- Ernie and Joe, continued to stall, until finally on May 22nd 2015 I made a post similar to this one, listing the problems I have dealt with. In two days it had over 30,000 shares, 100,000 views and hundreds of people commenting that they had seen the exact same type of issues.
- Very soon I received my first incoming call ever from Comp Turbo, despite being told countless times I would be called back over the course of two years! It was Ernie, he acted very hurt that I would do what I specifically warned them on multiple occasions that I would with regards to making the post. He even had the nerve to say it was unethical! I simply explained that if they didn’t like me telling the world how I had been treated, that they should not had treated me like that.
- He told me that, what a coincidence, my turbo had been found and it was on its way to me (only a short 7 months after I had sent it to them). He went on to explain and I suppose take me on a guilt trip about the ongoing problems that they had faced and the difficulties they see as a “struggling company in a competitive industry”. To which I told him repeatedly, as a business owner myself, the things that they had failed at the most were very avoidable; they consisted simply of calling the customers back when they say they will, and not promising things they won’t deliver.
- Feeling sympathy for god knows what reason, I removed the post after I got tracking information.
- Apparently I had sparked a lot of people to come out of the wood work and tell their story about how comp treated them, Ernie contacted me again, asking me if I could help them because a lot of people were posting negative reviews… I was dumbfounded at this request and explained that I had no control over their other customers posting reviews… And looking at their facebook page today, it appears that they have removed the option for people to leave reviews, companies who do good jobs for their customers don’t typically do this.
- Still, it wasn't until August, 7, 2015 that I actually received the turbo (9 months after I sent mine in, almost 3 years that I had been dealing with this crap). And since then it has sat in the box in my basement I've had a CX Racing 80mm turbo installed which worked perfectly fine for me, while I was tempted to sell the Comp turbo I didn’t want to take the chance that if it was bad, someone would be pointing the finger at me. And I figured my cheap ebay $450 turbo wouldn't last long anyways…
- Last month (March 2016) my CX finally started smoking and I installed the brand new Comp that had been sitting since August of last year, brand new in box. It seemed like a quality turbo. I put 1000miles on it before I ever did any WOT pulls, not wanting to take any chances with the considerable history I’ve had with Comp’s turbo’s.
- Once it was broke in, and I did the first few pulls it did fine and felt great, this was around 10psi. Of Course I religiously checked my charge piping for any signs of oil, thankfully there were none. Once I tried to turn it up however, I found that no matter what, the turbo will not exceed 13.9PSI, I'd have the boost controller cranked all the way, the wastegates don’t even open; still 13.9PSI.
- Nothing was changed whatsoever other than unbolting my old turbo, and bolting on the new one, the CX Racing turbo was making 20psi no problem. I checked for boost leaks with a smoke machine, and inspected closely for exhaust leaks nothing.
- Still trying to give the benefit of the doubt, thinking maybe it is something with my truck, I tried swapping the turbo with a friend’s 5.3 Camaro 13.9PSI!
- At this point I was furious; after 3 years, and losing a motor because of Comp’s junk, I still don’t have a working turbo. This morning I wrote a polite email to Ernie and Joe asking to send back the turbo for a refund. After not hearing back all day I called and spoke with Joe.
- Joe told me that “no company would give me a refund, that this turbo is in essence 3 years old”. Even after I told him no, this turbo is brand new and has no more than 1200 miles on it, 1000 of which were break in, he told me that I should be thankful that they had tried to help me in the past, but were done being “harassed”. He went on to say that this exact turbo works great for everyone else, and that there is some inexplicable problem with both the cars I tested the turbo on. He could not explain why other turbo’s work fine on these vehicles, but insisted the turbo I have is fine… I told Joe one last time, all I wanted was a refund, I had nothing to gain, if it was up to me his turbo would work. He started offering to test the turbo, I explained that I had been dealing with this **** for over 3 years, and would not accept anything other than a refund, he refused. I let him know I would be going public again, he said "that is fine with me"
I only took the time to write all of this so that people will hopefully not make the same mistake as me, I am out $2800, a $3000+ motor, and several hours dealing with these clowns...
PS If you want to buy a 80mm turbo that’s good to 13psi for who knows how long, let me know, ill sell it cheap, right now its just an extremely expensive paper weight. :-/
Elmo370z
06-04-2021 06:31 PM
Quote:
Originally Posted by madwi
(Post 3997415)
I dont feel so bad being out the turbo cost...
From the Yellowbullet forum:
Long read ahead.
( Click to show/hide )
"Comp Turbo; The ridiculousness continues...
As some of you may have seen my post last year regarding my ridiculous issues with Comp Turbo Technologies, I am unfortunately in the position of writing another post to follow up on how Comp “resolved” the problem with me.
I know this is a long post, I have tried to keep it as to the point as possible, but the devil is in the details here:
- Late 2012 I purchased a brand new custom CT591106 for my CTS-V for $2800
- Within 1200 miles the CT591MM began smoking and had a concerning amount of shaft play.
- As I was going to go with a bigger motor in April 2013 I called Comp and asked if they could take the turbo in and check the issues regarding the smoking and shaft play and while they had it also convert the unit to a bigger turbine housing, Ernie a “manager” told me to send it in and they would have it back within “10-14 days of receipt”
- By June of 2013, having not received the turbo back despite countless calls, most of which I was told I would be called back by the receptionist, yet having never received a single incoming call and in a rush to make an event (Pikes Peak Airstrip Attack) I was forced to source a different turbo.
- A few days after the event, the owner of Comp, “Joe” called me to apologize for the problems. I told him I did not need the turbo anymore and would appreciate a refund; he said he could give me a refund, but there would be a restocking fee of 30% ($840+) after going around and around, Joe offered to replace the turbo they had, with a brand new turbo of my choice, while this wasn't what I wanted, it seemed better than losing $840.. but in retrospect I should have taken it.
- I then spent around 30 minutes on the phone with Ernie discussing spec’s for the new turbo they were going to send me, we concluded with a CT58092, and I was told it would ship within 2-3 weeks.
- 2 ½ MONTHS later I received a package from comp turbo… I finally received my new turbo… NOPE, somewhere along the lines, Comp had decided everything they told me didn’t matter, and they would just send me my old turbo, which had tell tale marks from my installation and carbon build up on the turbine from being used (by me).
- Not only was this my old turbo, but it still had the shaft play it had when I sent it in, the only noticeable differences where that the Vband and turbine housing were spray painted black which turned to ash and flaked off within minutes of installing and starting the engine.
- Of course I called Comp immediately to discuss, and as is common practice was told “someone” would call me back that day.
- A week later after several more calls I finally got in touch with Ernie. Ernie proceeded to tell me, that this was not my old turbo, and it was a new 8092… Ernie proceeded to sit there on the phone and act as if I was stupid enough that he could convince me that this used turbo which used to be mine, was a new one. Even when I sat there on the phone with him while measuring the turbo, confirming it was indeed a 91/106 and not the 80/92 we discussed, he still had the audacity to tell me I was measuring wrong and that you don’t measure comps by the compressor inducer and the turbine exducer which “coincidentally” just happened to be the specs of my original turbo.
- Having no other options, I stopped arguing on the size and asked Ernie, if they had at least tested this turbo, as it seemed to still have the same shaft play Ernie replied “ that turbo is in perfect condition, we fully tested it before sending to you”.
- Against my better judgment I installed the turbo on my truck a 2010 Silverado 6.2 when it was ready in November of 2014. After a 500 mile break-in I began tuning the truck. After a few pulls it began smoking a little through the exhaust, but not enough that I was worried, more just frustrated and thinking I would need a new anything but Comp turbo ,soon. And then after another few pulls I threw a rod through the block. After reviewing the logs, it was clear that something went very wrong, I was commanding very conservative timing, anything above 105KPA (3.4PSI at Colorado altitude) was set to see from 14* down to 11* of advance. On all the pulls prior to this that is what it saw, however on the last pull it stayed almost completely at the idle settings of 40* of advance.
- After thinking about it I decided to pull my MAF sensor, and found that it was covered in oil. After pulling my intercooler and draining about a ¼ quart of oil from it, it was pretty clear that the most likely cause of my catastrophic engine failure was caused by the turbo, blowing such a large amount of oil through the intake that it coated the MAF sensor to the point that it was unable to do its job and the ECU could not meter the air going through it and work properly to retard timing according to airflow(a measly 8psi total).
- After several attempts I finally got in touch with Joe, again asking for a refund, JOE TOLD ME HE WOULD NOT REFUND MY MONEY ANYMORE BECAUSE NOW I WAS PASSED THE ONE YEAR MARK even though the turbo had less than 1000 miles since they sent it to me.. He agreed that If I sent the turbo in, and it tested bad, they would send me a new turbo.
- December of 2014 I sent the turbo to Comp.
- Late January 2015 they still had not given any word.
- Late February after several calls Ernie told me they had not tested my turbo but that Joe had agreed to send me a new CT5 8092, which would ship out within 2 weeks.
- Late March, I called to check status as 4 weeks later I had not received. I spoke with Joe, he said the turbo had not shipped yet but he himself would ensure it shipped that day, before getting off of the phone I told Joe that I had just recently moved, and gave him my new address, Joe read the address back to me.
- Mid April 2015 I still had not received the turbo, so I call again, speaking with the receptionist she told me my turbo had been shipped, I asked which address it had shipped to, and of course she proceeded to read back my OLD ADDRESS. Asking to speak to Joe or Ernie, I was told one of them would call me back, no one did.
- The next day speaking with Ernie, he told me I would have to wait until Fedex Found the turbo, that was marked delivered to my old address. I asked how long this would take, he said it could be up to a month. I told Ernie If I didn’t have a turbo within 2 weeks I would go public with my experience with comp turbo.
- Ernie and Joe, continued to stall, until finally on May 22nd 2015 I made a post similar to this one, listing the problems I have dealt with. In two days it had over 30,000 shares, 100,000 views and hundreds of people commenting that they had seen the exact same type of issues.
- Very soon I received my first incoming call ever from Comp Turbo, despite being told countless times I would be called back over the course of two years! It was Ernie, he acted very hurt that I would do what I specifically warned them on multiple occasions that I would with regards to making the post. He even had the nerve to say it was unethical! I simply explained that if they didn’t like me telling the world how I had been treated, that they should not had treated me like that.
- He told me that, what a coincidence, my turbo had been found and it was on its way to me (only a short 7 months after I had sent it to them). He went on to explain and I suppose take me on a guilt trip about the ongoing problems that they had faced and the difficulties they see as a “struggling company in a competitive industry”. To which I told him repeatedly, as a business owner myself, the things that they had failed at the most were very avoidable; they consisted simply of calling the customers back when they say they will, and not promising things they won’t deliver.
- Feeling sympathy for god knows what reason, I removed the post after I got tracking information.
- Apparently I had sparked a lot of people to come out of the wood work and tell their story about how comp treated them, Ernie contacted me again, asking me if I could help them because a lot of people were posting negative reviews… I was dumbfounded at this request and explained that I had no control over their other customers posting reviews… And looking at their facebook page today, it appears that they have removed the option for people to leave reviews, companies who do good jobs for their customers don’t typically do this.
- Still, it wasn't until August, 7, 2015 that I actually received the turbo (9 months after I sent mine in, almost 3 years that I had been dealing with this crap). And since then it has sat in the box in my basement I've had a CX Racing 80mm turbo installed which worked perfectly fine for me, while I was tempted to sell the Comp turbo I didn’t want to take the chance that if it was bad, someone would be pointing the finger at me. And I figured my cheap ebay $450 turbo wouldn't last long anyways…
- Last month (March 2016) my CX finally started smoking and I installed the brand new Comp that had been sitting since August of last year, brand new in box. It seemed like a quality turbo. I put 1000miles on it before I ever did any WOT pulls, not wanting to take any chances with the considerable history I’ve had with Comp’s turbo’s.
- Once it was broke in, and I did the first few pulls it did fine and felt great, this was around 10psi. Of Course I religiously checked my charge piping for any signs of oil, thankfully there were none. Once I tried to turn it up however, I found that no matter what, the turbo will not exceed 13.9PSI, I'd have the boost controller cranked all the way, the wastegates don’t even open; still 13.9PSI.
- Nothing was changed whatsoever other than unbolting my old turbo, and bolting on the new one, the CX Racing turbo was making 20psi no problem. I checked for boost leaks with a smoke machine, and inspected closely for exhaust leaks nothing.
- Still trying to give the benefit of the doubt, thinking maybe it is something with my truck, I tried swapping the turbo with a friend’s 5.3 Camaro 13.9PSI!
- At this point I was furious; after 3 years, and losing a motor because of Comp’s junk, I still don’t have a working turbo. This morning I wrote a polite email to Ernie and Joe asking to send back the turbo for a refund. After not hearing back all day I called and spoke with Joe.
- Joe told me that “no company would give me a refund, that this turbo is in essence 3 years old”. Even after I told him no, this turbo is brand new and has no more than 1200 miles on it, 1000 of which were break in, he told me that I should be thankful that they had tried to help me in the past, but were done being “harassed”. He went on to say that this exact turbo works great for everyone else, and that there is some inexplicable problem with both the cars I tested the turbo on. He could not explain why other turbo’s work fine on these vehicles, but insisted the turbo I have is fine… I told Joe one last time, all I wanted was a refund, I had nothing to gain, if it was up to me his turbo would work. He started offering to test the turbo, I explained that I had been dealing with this **** for over 3 years, and would not accept anything other than a refund, he refused. I let him know I would be going public again, he said "that is fine with me"
I only took the time to write all of this so that people will hopefully not make the same mistake as me, I am out $2800, a $3000+ motor, and several hours dealing with these clowns...
PS If you want to buy a 80mm turbo that’s good to 13psi for who knows how long, let me know, ill sell it cheap, right now its just an extremely expensive paper weight. :-/
Wow
NorthStyle
06-04-2021 07:05 PM
Beginning to wonder (hope) if Sasha will sell the kit without the Comp... what a $hit show.
Rusty
06-04-2021 09:45 PM
Quote:
Originally Posted by NorthStyle
(Post 3997439)
Beginning to wonder (hope) if Sasha will sell the kit without the Comp... what a $hit show.
:iagree:
This is beyond chit show. This is criminal.
Elmo370z
06-04-2021 11:11 PM
I have no issues with my bp kit
Boosted Performance
06-04-2021 11:35 PM
Quote:
Originally Posted by madwi
(Post 3997415)
I dont feel so bad being out the turbo cost...
From the Yellowbullet forum:
Long read ahead.
( Click to show/hide )
"Comp Turbo; The ridiculousness continues...
As some of you may have seen my post last year regarding my ridiculous issues with Comp Turbo Technologies, I am unfortunately in the position of writing another post to follow up on how Comp “resolved” the problem with me.
I know this is a long post, I have tried to keep it as to the point as possible, but the devil is in the details here:
- Late 2012 I purchased a brand new custom CT591106 for my CTS-V for $2800
- Within 1200 miles the CT591MM began smoking and had a concerning amount of shaft play.
- As I was going to go with a bigger motor in April 2013 I called Comp and asked if they could take the turbo in and check the issues regarding the smoking and shaft play and while they had it also convert the unit to a bigger turbine housing, Ernie a “manager” told me to send it in and they would have it back within “10-14 days of receipt”
- By June of 2013, having not received the turbo back despite countless calls, most of which I was told I would be called back by the receptionist, yet having never received a single incoming call and in a rush to make an event (Pikes Peak Airstrip Attack) I was forced to source a different turbo.
- A few days after the event, the owner of Comp, “Joe” called me to apologize for the problems. I told him I did not need the turbo anymore and would appreciate a refund; he said he could give me a refund, but there would be a restocking fee of 30% ($840+) after going around and around, Joe offered to replace the turbo they had, with a brand new turbo of my choice, while this wasn't what I wanted, it seemed better than losing $840.. but in retrospect I should have taken it.
- I then spent around 30 minutes on the phone with Ernie discussing spec’s for the new turbo they were going to send me, we concluded with a CT58092, and I was told it would ship within 2-3 weeks.
- 2 ½ MONTHS later I received a package from comp turbo… I finally received my new turbo… NOPE, somewhere along the lines, Comp had decided everything they told me didn’t matter, and they would just send me my old turbo, which had tell tale marks from my installation and carbon build up on the turbine from being used (by me).
- Not only was this my old turbo, but it still had the shaft play it had when I sent it in, the only noticeable differences where that the Vband and turbine housing were spray painted black which turned to ash and flaked off within minutes of installing and starting the engine.
- Of course I called Comp immediately to discuss, and as is common practice was told “someone” would call me back that day.
- A week later after several more calls I finally got in touch with Ernie. Ernie proceeded to tell me, that this was not my old turbo, and it was a new 8092… Ernie proceeded to sit there on the phone and act as if I was stupid enough that he could convince me that this used turbo which used to be mine, was a new one. Even when I sat there on the phone with him while measuring the turbo, confirming it was indeed a 91/106 and not the 80/92 we discussed, he still had the audacity to tell me I was measuring wrong and that you don’t measure comps by the compressor inducer and the turbine exducer which “coincidentally” just happened to be the specs of my original turbo.
- Having no other options, I stopped arguing on the size and asked Ernie, if they had at least tested this turbo, as it seemed to still have the same shaft play Ernie replied “ that turbo is in perfect condition, we fully tested it before sending to you”.
- Against my better judgment I installed the turbo on my truck a 2010 Silverado 6.2 when it was ready in November of 2014. After a 500 mile break-in I began tuning the truck. After a few pulls it began smoking a little through the exhaust, but not enough that I was worried, more just frustrated and thinking I would need a new anything but Comp turbo ,soon. And then after another few pulls I threw a rod through the block. After reviewing the logs, it was clear that something went very wrong, I was commanding very conservative timing, anything above 105KPA (3.4PSI at Colorado altitude) was set to see from 14* down to 11* of advance. On all the pulls prior to this that is what it saw, however on the last pull it stayed almost completely at the idle settings of 40* of advance.
- After thinking about it I decided to pull my MAF sensor, and found that it was covered in oil. After pulling my intercooler and draining about a ¼ quart of oil from it, it was pretty clear that the most likely cause of my catastrophic engine failure was caused by the turbo, blowing such a large amount of oil through the intake that it coated the MAF sensor to the point that it was unable to do its job and the ECU could not meter the air going through it and work properly to retard timing according to airflow(a measly 8psi total).
- After several attempts I finally got in touch with Joe, again asking for a refund, JOE TOLD ME HE WOULD NOT REFUND MY MONEY ANYMORE BECAUSE NOW I WAS PASSED THE ONE YEAR MARK even though the turbo had less than 1000 miles since they sent it to me.. He agreed that If I sent the turbo in, and it tested bad, they would send me a new turbo.
- December of 2014 I sent the turbo to Comp.
- Late January 2015 they still had not given any word.
- Late February after several calls Ernie told me they had not tested my turbo but that Joe had agreed to send me a new CT5 8092, which would ship out within 2 weeks.
- Late March, I called to check status as 4 weeks later I had not received. I spoke with Joe, he said the turbo had not shipped yet but he himself would ensure it shipped that day, before getting off of the phone I told Joe that I had just recently moved, and gave him my new address, Joe read the address back to me.
- Mid April 2015 I still had not received the turbo, so I call again, speaking with the receptionist she told me my turbo had been shipped, I asked which address it had shipped to, and of course she proceeded to read back my OLD ADDRESS. Asking to speak to Joe or Ernie, I was told one of them would call me back, no one did.
- The next day speaking with Ernie, he told me I would have to wait until Fedex Found the turbo, that was marked delivered to my old address. I asked how long this would take, he said it could be up to a month. I told Ernie If I didn’t have a turbo within 2 weeks I would go public with my experience with comp turbo.
- Ernie and Joe, continued to stall, until finally on May 22nd 2015 I made a post similar to this one, listing the problems I have dealt with. In two days it had over 30,000 shares, 100,000 views and hundreds of people commenting that they had seen the exact same type of issues.
- Very soon I received my first incoming call ever from Comp Turbo, despite being told countless times I would be called back over the course of two years! It was Ernie, he acted very hurt that I would do what I specifically warned them on multiple occasions that I would with regards to making the post. He even had the nerve to say it was unethical! I simply explained that if they didn’t like me telling the world how I had been treated, that they should not had treated me like that.
- He told me that, what a coincidence, my turbo had been found and it was on its way to me (only a short 7 months after I had sent it to them). He went on to explain and I suppose take me on a guilt trip about the ongoing problems that they had faced and the difficulties they see as a “struggling company in a competitive industry”. To which I told him repeatedly, as a business owner myself, the things that they had failed at the most were very avoidable; they consisted simply of calling the customers back when they say they will, and not promising things they won’t deliver.
- Feeling sympathy for god knows what reason, I removed the post after I got tracking information.
- Apparently I had sparked a lot of people to come out of the wood work and tell their story about how comp treated them, Ernie contacted me again, asking me if I could help them because a lot of people were posting negative reviews… I was dumbfounded at this request and explained that I had no control over their other customers posting reviews… And looking at their facebook page today, it appears that they have removed the option for people to leave reviews, companies who do good jobs for their customers don’t typically do this.
- Still, it wasn't until August, 7, 2015 that I actually received the turbo (9 months after I sent mine in, almost 3 years that I had been dealing with this crap). And since then it has sat in the box in my basement I've had a CX Racing 80mm turbo installed which worked perfectly fine for me, while I was tempted to sell the Comp turbo I didn’t want to take the chance that if it was bad, someone would be pointing the finger at me. And I figured my cheap ebay $450 turbo wouldn't last long anyways…
- Last month (March 2016) my CX finally started smoking and I installed the brand new Comp that had been sitting since August of last year, brand new in box. It seemed like a quality turbo. I put 1000miles on it before I ever did any WOT pulls, not wanting to take any chances with the considerable history I’ve had with Comp’s turbo’s.
- Once it was broke in, and I did the first few pulls it did fine and felt great, this was around 10psi. Of Course I religiously checked my charge piping for any signs of oil, thankfully there were none. Once I tried to turn it up however, I found that no matter what, the turbo will not exceed 13.9PSI, I'd have the boost controller cranked all the way, the wastegates don’t even open; still 13.9PSI.
- Nothing was changed whatsoever other than unbolting my old turbo, and bolting on the new one, the CX Racing turbo was making 20psi no problem. I checked for boost leaks with a smoke machine, and inspected closely for exhaust leaks nothing.
- Still trying to give the benefit of the doubt, thinking maybe it is something with my truck, I tried swapping the turbo with a friend’s 5.3 Camaro 13.9PSI!
- At this point I was furious; after 3 years, and losing a motor because of Comp’s junk, I still don’t have a working turbo. This morning I wrote a polite email to Ernie and Joe asking to send back the turbo for a refund. After not hearing back all day I called and spoke with Joe.
- Joe told me that “no company would give me a refund, that this turbo is in essence 3 years old”. Even after I told him no, this turbo is brand new and has no more than 1200 miles on it, 1000 of which were break in, he told me that I should be thankful that they had tried to help me in the past, but were done being “harassed”. He went on to say that this exact turbo works great for everyone else, and that there is some inexplicable problem with both the cars I tested the turbo on. He could not explain why other turbo’s work fine on these vehicles, but insisted the turbo I have is fine… I told Joe one last time, all I wanted was a refund, I had nothing to gain, if it was up to me his turbo would work. He started offering to test the turbo, I explained that I had been dealing with this **** for over 3 years, and would not accept anything other than a refund, he refused. I let him know I would be going public again, he said "that is fine with me"
I only took the time to write all of this so that people will hopefully not make the same mistake as me, I am out $2800, a $3000+ motor, and several hours dealing with these clowns...
PS If you want to buy a 80mm turbo that’s good to 13psi for who knows how long, let me know, ill sell it cheap, right now its just an extremely expensive paper weight. :-/
This was the very first and experimental batch of oil-less turbos from COMP, and almost 10 years ago. So many changes have been made, and countless improvements. I did not start offering the COMP turbos untill I was happy with the performance, and seen plenty of builds using them.
There are hundreds of these out there just in the BP kits, and it is extremely rare to find a failed unit. There were some errors from customers at time of installs, that caused turbo issues, but for the most part, these have held up significantly better than the Precision line of turbos that were offered with the kit years ago.
madwi
06-05-2021 05:22 AM
Quote:
Originally Posted by Elmo370z
(Post 3997459)
I have no issues with my bp kit
Does it count if it hasnt been installed yet? :icon17: ;) For the record, my personal experience with Sasha and BP kit has been fine.
JLarson
06-05-2021 09:27 AM
Quote:
Originally Posted by Boosted Performance
(Post 3997460)
There are hundreds of these out there just in the BP kits, and it is extremely rare to find a failed unit. There were some errors from customers at time of installs, that caused turbo issues, but for the most part, these have held up significantly better than the Precision line of turbos that were offered with the kit years ago.
Fine, but you can't tell me that Madwi's failure at 6k miles is acceptable. The fact that COMP won't warranty it is abysmal. 6k miles with solid maintenance should never experience a failure. Saying it's better than Precision is not a comfort.
BettyZ
06-05-2021 11:40 AM
Quote:
Originally Posted by JLarson
(Post 3997494)
Fine, but you can't tell me that Madwi's failure at 6k miles is acceptable. The fact that COMP won't warranty it is abysmal. 6k miles with solid maintenance should never experience a failure. Saying it's better than Precision is not a comfort.
5,213 miles before my COMP turbo fails! Unless the 'air-cooled' version sh*ts the bed at a faster rate. So it could be only 213 miles! It's all just so exciting!
Elmo370z
06-05-2021 01:19 PM
Quote:
Originally Posted by madwi
(Post 3997478)
Does it count if it hasnt been installed yet? :icon17: ;) For the record, my personal experience with Sasha and BP kit has been fine.
:(
Boosted Performance
06-05-2021 02:59 PM
Quote:
Originally Posted by JLarson
(Post 3997494)
Fine, but you can't tell me that Madwi's failure at 6k miles is acceptable. The fact that COMP won't warranty it is abysmal. 6k miles with solid maintenance should never experience a failure. Saying it's better than Precision is not a comfort.
Quote:
Originally Posted by BettyZ
(Post 3997511)
5,213 miles before my COMP turbo fails! Unless the 'air-cooled' version sh*ts the bed at a faster rate. So it could be only 213 miles! It's all just so exciting!
I have asked COMP for a follow up on this. With any product you will be given a warranty period...this includes the vehicle itself. You can buy a brand new one with 3 year, 40k warranty...and warranty expires which ever one comes first. Drive it 40k the first year, warranty is up, drive it 2k in 3 years, warranty is up.
No matter what brand you get, it will be the same.
It is not in my control. This is just the manufacturer warranty policy. I have covered many things from my end for so many customers in the past, and always work with the compone to suppliers to get the best service for all customers.
BettyZ
06-05-2021 06:01 PM
Quote:
Originally Posted by Boosted Performance
(Post 3997537)
I have asked COMP for a follow up on this. With any product you will be given a warranty period...this includes the vehicle itself. You can buy a brand new one with 3 year, 40k warranty...and warranty expires which ever one comes first. Drive it 40k the first year, warranty is up, drive it 2k in 3 years, warranty is up.
No matter what brand you get, it will be the same.
It is not in my control. This is just the manufacturer warranty policy. I have covered many things from my end for so many customers in the past, and always work with the compone to suppliers to get the best service for all customers.
You're right in that you have no control over manufacturer warranties.
That being said, the description of your product on this site is woefully out of date. I didn't know I was getting an air-cooled turbo until I read the install guide - which JLarson had to supply me as you did not provide a copy - and asked you about the lack of coolant lines in the parts you shipped. I had to eat the cost of heat wrap for those lines, which I purchased in anticipation.
I will also say that the instructions themselves were terribly out of date, none of the pipes were labeled, t-bands were missing, the flanges on the IC were a mess (while not your fault, the 6 week delay in shipping new brackets was) and communicating with you was a challenge as on multiple occasions it took two or more weeks to get a response to emails and I thought you caught COVID and died.
I will finally add that, according to COMP's invoice, you placed the order for the turbo in mid-April, almost three weeks after it was 'supposed' to have shipped, two months after I sent you $4,304.99, the balance of payment for the kit, and several days after I sent you an email asking about its status.
You make a good product. If I could do it over again I'd pay the extra $3k for a F.I. kit and save myself the three months of stress and looking up Canadian estate law cause I thought you died.
madwi
06-05-2021 09:24 PM
Quote:
Originally Posted by Boosted Performance
(Post 3997537)
I have asked COMP for a follow up on this. With any product you will be given a warranty period...this includes the vehicle itself. You can buy a brand new one with 3 year, 40k warranty...and warranty expires which ever one comes first. Drive it 40k the first year, warranty is up, drive it 2k in 3 years, warranty is up.
No matter what brand you get, it will be the same.
It is not in my control. This is just the manufacturer warranty policy. I have covered many things from my end for so many customers in the past, and always work with the compone to suppliers to get the best service for all customers.
I appreciate you following up but my business with them has concluded and I am moving forward down a different path. Please note that I dont think you are responsible for having to fix anything here, otherwise I would have talked to you about it in our emails. A little advocacy on behalf of a customer may have been nice even if they just say **** off to you too.
Boosted Performance
06-05-2021 10:08 PM
Quote:
Originally Posted by madwi
(Post 3997599)
I appreciate you following up but my business with them has concluded and I am moving forward down a different path. Please note that I dont think you are responsible for having to fix anything here, otherwise I would have talked to you about it in our emails. A little advocacy on behalf of a customer may have been nice even if they just say **** off to you too.
I just looked through my emails, and I had expressed my displeasure to COMP and asked for clarity on this turbo, and it's failure 3 different times. I did not get a clear answer from them. Sometimes there isn't a whole lot more I can do, other thank covering the cost myself. Maybe that would have been the right thing to do.
I will take this as a lesson learned on my own side when it co.es to customer service with components ts that are 3rd party.
Boosted Performance
06-05-2021 10:23 PM
Quote:
Originally Posted by BettyZ
(Post 3997564)
You're right in that you have no control over manufacturer warranties.
That being said, the description of your product on this site is woefully out of date. I didn't know I was getting an air-cooled turbo until I read the install guide - which JLarson had to supply me as you did not provide a copy - and asked you about the lack of coolant lines in the parts you shipped. I had to eat the cost of heat wrap for those lines, which I purchased in anticipation.
I will also say that the instructions themselves were terribly out of date, none of the pipes were labeled, t-bands were missing, the flanges on the IC were a mess (while not your fault, the 6 week delay in shipping new brackets was) and communicating with you was a challenge as on multiple occasions it took two or more weeks to get a response to emails and I thought you caught COVID and died.
I will finally add that, according to COMP's invoice, you placed the order for the turbo in mid-April, almost three weeks after it was 'supposed' to have shipped, two months after I sent you $4,304.99, the balance of payment for the kit, and several days after I sent you an email asking about its status.
You make a good product. If I could do it over again I'd pay the extra $3k for a F.I. kit and save myself the three months of stress and looking up Canadian estate law cause I thought you died.
I am sorry you feel this way.
Yes the turbo has been upgraded to one which makes the install even easier than before. So that is an issue on my end with the lack of update.
The IC brackets..I have had my supplier mess with these on a few units, and it has been a pain, because all the original IC mounting hardware was off by about 1.5". This has has now been corrected.
I have had the same instructions for years, and have not had bad feedback on them. I am open to suggestions for improvement.
Finally, on the turbo.....since it is a big ticket item, and is almost 20% of the whole kit price, it is ordered last to give each customer the longest possible warranty period. There was a mix up with some customers and ship to addresses, along with order of shipments that needed to go out between COMP and myself. I believe that was an order of about 15 units or so. So that is a share of the blame that I can take/accept.
I try to get to every customer quick, so I am not sure what happened between the emails pertaining to your challenges. PM me the email address you used...I don't remember each customer and their forum ID.
madwi
06-06-2021 08:55 AM
Quote:
Originally Posted by Boosted Performance
(Post 3997604)
I just looked through my emails, and I had expressed my displeasure to COMP and asked for clarity on this turbo, and it's failure 3 different times. I did not get a clear answer from them. Sometimes there isn't a whole lot more I can do, other thank covering the cost myself. Maybe that would have been the right thing to do.
I will take this as a lesson learned on my own side when it co.es to customer service with components ts that are 3rd party.
I didnt realize you had reached out to them at all.
Happy note new turbo is scheduled for delivery on Monday morning. Hoping I can cram everything together and get the car rolling before the Z get together on the 17th.
Boosted Performance
06-07-2021 02:25 PM
Quote:
Originally Posted by madwi
(Post 3997624)
I didnt realize you had reached out to them at all.
Happy note new turbo is scheduled for delivery on Monday morning. Hoping I can cram everything together and get the car rolling before the Z get together on the 17th.
Yes, a brand new turbo, and is covered under warranty. COMP figures something got into the original turbo from or through the air filter. There was no defect found on any of the rotating assembly, anywhere.
Rusty
06-07-2021 08:33 PM
Quote:
Originally Posted by Boosted Performance
(Post 3997763)
Yes, a brand new turbo, and is covered under warranty. COMP figures something got into the original turbo from or through the air filter. There was no defect found on any of the rotating assembly, anywhere.
Was there foreign object damage on the inlet impeller? Any marks or scratches on the pressure side of the blades? No marks, go to the next question.
Is there is rub marks on the edges of the blading. If so, the bearings failed.
Boosted Performance
06-08-2021 07:55 AM
Quote:
Originally Posted by Rusty
(Post 3997814)
Was there foreign object damage on the inlet impeller? Any marks or scratches on the pressure side of the blades? No marks, go to the next question.
Is there is rub marks on the edges of the blading. If so, the bearings failed.
Well, simmilar assumptions were made in the past when a customer had an issue where the compressor wheel contacted the compressor cover. Turned out that at the time of install customer installed the compressor cove, and tightened the bolts, without ensuring that the cover is square on the back plate.
So everything would suggest that it was a bearing failure, and only after a couple of hundred miles. Turned out to be an install error...that was also covered under warranty. Not sure that other turbo manufacturers would do that. I know for a fact that PTE wouldn't.
COMP makes a phenomenal turbo, which is extremely reliable, backs it up with customer service, and always stands by their product.
Rusty
06-08-2021 08:05 AM
Quote:
Originally Posted by Boosted Performance
(Post 3997859)
Well, simmilar assumptions were made in the past when a customer had an issue where the compressor wheel contacted the compressor cover. Turned out that at the time of install customer installed the compressor cove, and tightened the bolts, without ensuring that the cover is square on the back plate.
So everything would suggest that it was a bearing failure, and only after a couple of hundred miles. Turned out to be an install error...that was also covered under warranty. Not sure that other turbo manufacturers would do that. I know for a fact that PTE wouldn't.
COMP makes a phenomenal turbo, which is extremely reliable, backs it up with customer service, and always stands by their product.
I used to work for Elliott TurboMachinery, rebuilding large turbo's. :icon14: Without looks at the turbo up close. Can't really do a root cause analysis. But just by going on the info at hand. That would lead me to the bearings.
-ZS-Carpenter
06-08-2021 01:32 PM
Quote:
Originally Posted by Rusty
(Post 3997814)
Was there foreign object damage on the inlet impeller? Any marks or scratches on the pressure side of the blades? No marks, go to the next question.
Is there is rub marks on the edges of the blading. If so, the bearings failed.
That is exactly what happened. Comp can stuff the "it ate something" BS. The inside of the filter and turbo where squeaky clean and you could clearly see the fins on the intake side had touched the housing. There was also a slight amount of play on both sides.
It was most definitely was a bearing failure. Someone somewhere is trying to hide what happened.
Boosted Performance
06-08-2021 02:04 PM
Quote:
Originally Posted by -ZS-Carpenter
(Post 3997890)
That is exactly what happened. Comp can stuff the "it ate something" BS. The inside of the filter and turbo where squeaky clean and you could clearly see the fins on the intake side had touched the housing. There was also a slight amount of play on both sides.
It was most definitely was a bearing failure. Someone somewhere is trying to hide what happened.
Assumptions without facts is always a bad idea.
Like I said before, there was an incident where the compressor cover was removed from the turbo at time of install, and not installed back properly (square). The damage was identical to this, and forum warriors were all over it...*Sh!t turbo, "turbo needs oil brooo"...bla, bla...BLA!
No different than 3 customers having overboost issues...forum experts jump right on that too, and say poor design of kit, this that and a bunch of other BS. Only to find out that the installer mixed up the vacuum lines.
Always enjoy opinions, base on 3% of knowledge about the actual situation. Been doing this for a long time, seen it all.
As for "play", every turbo has "play", especially a JB turbo. If it didn't, it would explode the first time it gets up to the 1,400 deg F operating mark under full load.
-ZS-Carpenter
06-08-2021 02:16 PM
Quote:
Originally Posted by Boosted Performance
(Post 3997892)
Assumptions without facts is always a bad idea.
Like I said before, there was an incident where the compressor cover was removed from the turbo at time of install, and not installed back properly (square). The damage was identical to this, and forum warriors were all over it...*Sh!t turbo, "turbo needs oil brooo"...bla, bla...BLA!
No different than 3 customers having overboost issues...forum experts jump right on that too, and say poor design of kit, this that and a bunch of other BS. Only to find out that the installer mixed up the vacuum lines.
Always enjoy opinions, base on 3% of knowledge about the actual situation. Been doing this for a long time, seen it all.
As for "play", every turbo has "play", especially a JB turbo. If it didn't, it would explode the first time it gets up to the 1,400 deg F operating mark under full load.
The fact is nothing went through this turbo. You and comp are assuming that happened.
And yes. Turbos need oil. Another thing they need is coolant. The first one is why your kit didn't make my short list. The second is some kind of bad joke
Sent from my SM-G965U using Tapatalk
-ZS-Carpenter
06-08-2021 03:25 PM
Quote:
Originally Posted by Boosted Performance
(Post 3997892)
Assumptions without facts is always a bad idea.
Like I said before, there was an incident where the compressor cover was removed from the turbo at time of install, and not installed back properly (square). The damage was identical to this, and forum warriors were all over it...*Sh!t turbo, "turbo needs oil brooo"...bla, bla...BLA!
No different than 3 customers having overboost issues...forum experts jump right on that too, and say poor design of kit, this that and a bunch of other BS. Only to find out that the installer mixed up the vacuum lines.
Always enjoy opinions, base on 3% of knowledge about the actual situation. Been doing this for a long time, seen it all.
As for "play", every turbo has "play", especially a JB turbo. If it didn't, it would explode the first time it gets up to the 1,400 deg F operating mark under full load.
And how many of those janky air cooled turbos did you have drop shipped without changing your product description? I'm sure BettyZ wasn't the only person to open the box and go
"wtf is this? I didn't buy this"
"they cool the hot bearing housing with hot air and it's not even hooked to the oiling system to help cool it off"
No wonder the warranty is crap.
Sent from my SM-G965U using Tapatalk
HOODEY
06-08-2021 09:09 PM
Sasha I know eventually these turbo were going to come back to haunt you.
I mentioned many types of higher quality turbos like the borg wargner efr9180, garett g35-950. The oil less turbo method limits the customer's choices.
BettyZ
06-08-2021 09:58 PM
Quote:
Originally Posted by -ZS-Carpenter
(Post 3997895)
And how many of those janky air cooled turbos did you have drop shipped without changing your product description? I'm sure BettyZ wasn't the only person to open the box and go
"wtf is this? I didn't buy this"
"they cool the hot bearing housing with hot air and it's not even hooked to the oiling system to help cool it off"
No wonder the warranty is crap.
Sent from my SM-G965U using Tapatalk
I'm not sure how it works in Canada, but in all 50 States, offering a customer a product, and then delivering something significantly different, not only voids the contract but is also illegal. The technical term would be "fraud."
May not apply in my case as I learned this before delivery and accepted the delivery. But for those that had no idea, and thought they were getting a water-cooled turbo, there may be a cause of action there.
jchammond
06-08-2021 10:23 PM
1 Attachment(s)
Pretty sure this thread won’t be edited to “Installer error & not Mfg.defect”
As I helped install & know everything was properly performed.
I knew about the clocking issue with the other turbo failure; as I was the one who first asked the question after viewing his post..(see pic)
So very much care was taken during the whole process from the differential,clutch,fuel system & turbo installation.
Only obstacle with the actual turbo install itself, was using a bit larger diameter bolts than what was supplied-to better align the housing & gasket on the twin scroll frame…..not to torque it down tighter; just for alignment purposes.
And had to remove & re-seal the pipe tape that was applied to the bottom coolant fitting…as it dripped after starting up the first time.
Other things we took care of & the owner is really meticulous about everything.
The appearance of the car shows this :tup:
Had the pleasure of working off of a brand new 4-post lift too.
So whatever internally failed on Turbo wasn’t an installation error!
:twocents:
Boosted Performance
06-08-2021 10:35 PM
Quote:
Originally Posted by BettyZ
(Post 3997962)
I'm not sure how it works in Canada, but in all 50 States, offering a customer a product, and then delivering something significantly different, not only voids the contract but is also illegal. The technical term would be "fraud."
May not apply in my case as I learned this before delivery and accepted the delivery. But for those that had no idea, and thought they were getting a water-cooled turbo, there may be a cause of action there.
The air cooled turbo is a $200 upgrade...so customers were getting an upgrade at no extra charge...but okay....The itemized list was also updated a long time ago, and specifies "air cooled". There may have been a handful of customers where these upgraded turbos were shipped to, who may have seen the "water cooled" turbo on the part list.
-ZS-Carpenter
06-09-2021 04:35 AM
Quote:
Originally Posted by Boosted Performance
(Post 3997973)
The air cooled turbo is a $200 upgrade...so customers were getting an upgrade at no extra charge...but okay....The itemized list was also updated a long time ago, and specifies "air cooled". There may have been a handful of customers where these upgraded turbos were shipped to, who may have seen the "water cooled" turbo on the part list.
How much cheaper is one that gets both oil and coolant? The downgrade to air cooled cost more than 2 lines and a couple fittings. If you downgraded to one that was properly lubricated does it cover the cost of a scavenge pump?
Sent from my SM-G965U using Tapatalk
Boosted Performance
06-09-2021 10:07 AM
Quote:
Originally Posted by -ZS-Carpenter
(Post 3997992)
How much cheaper is one that gets both oil and coolant? The downgrade to air cooled cost more than 2 lines and a couple fittings. If you downgraded to one that was properly lubricated does it cover the cost of a scavenge pump?
Sent from my SM-G965U using Tapatalk
So, with thousands of these turbos out there on so many different builds, you don't think it would be easy to find issues with this line of turbos?
Water cooled with lines is cheaper than air cooled, and air cooled is more reliable than a complete scavenge pump setup.
JARblue
06-09-2021 10:43 AM
Quote:
Originally Posted by jchammond
(Post 3997969)
The appearance of the car shows this :tup:
:rolleyes:
Does it still have that cracked windshield? :stirthepot:
-ZS-Carpenter
06-09-2021 10:46 AM
Quote:
Originally Posted by Boosted Performance
(Post 3998034)
Water cooled with lines is cheaper than air cooled, and air cooled is more reliable than a complete scavenge pump setup.
Now you are just spewing BS to defend your product. That is one of the most ridiculous things I've heard in a long time. To top it off it's a new product so you have no data to prove it's more reliable in the real world.
It is impossible to keep temps as low as a real turbo especially with the location on your kit. The higher temps alone will equal reduced lifespan. That BS might work on the Facebook idiots but not on me.
Sent from my SM-G965U using Tapatalk
-ZS-Carpenter
06-09-2021 10:48 AM
Quote:
Originally Posted by JARblue
(Post 3998038)
:rolleyes:
Does it still have that cracked windshield? :stirthepot:
Thats what it was Jar. The rock that hit the windshield did some JFK bullet chit and time warped into the turbo 9 months later costing Madwi $3k and having his car down for 2 months in driving season. Good times :facepalm:
Sent from my SM-G965U using Tapatalk
Rusty
06-09-2021 11:21 AM
I'll find out for sure next weekend when I tear that turbo apart.
Spooler
06-10-2021 08:13 AM
Sent you a text. You can use my CJ motorsports oil pan. May need a hardware kit for it with pickup tube spacer. Let me know.
Rusty
06-10-2021 08:45 AM
Hey Madwi. You have a dial indicator? Or should I bring mine?
madwi
06-17-2021 01:15 PM
Quote:
Originally Posted by madwi
(Post 3997624)
I didnt realize you had reached out to them at all.
Happy note new turbo is scheduled for delivery on Monday morning. Hoping I can cram everything together and get the car rolling before the Z get together on the 17th.
Quote:
Originally Posted by Boosted Performance
(Post 3997763)
Yes, a brand new turbo, and is covered under warranty. COMP figures something got into the original turbo from or through the air filter. There was no defect found on any of the rotating assembly, anywhere.
Are they sending a new one? I'm not sure what this means. I received my old one, broken down into parts but nothing new.
I was referring to the turbo that I bought through Elmo370z.
madwi
06-17-2021 01:29 PM
Quote:
Originally Posted by JARblue
(Post 3998038)
:rolleyes:
Does it still have that cracked windshield? :stirthepot:
:rofl2:
madwi
06-17-2021 01:31 PM
Quote:
Originally Posted by JARblue
(Post 3998038)
:rolleyes:
Does it still have that cracked windshield? :stirthepot:
