10-25-2012, 12:55 AM
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#1 (permalink)
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Join Date: Nov 2008
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Quote:
Originally Posted by afbunn
There is no convincing the sheeple that are the Apple customer base. Half the people who swear by Apple couldn't explain to you, accurately, why it is superior. While it is off topic, it is worth mentioning that their newest iMacs and MacBooks are not upgradeable or repairable, at all. If anything malfunctions, you have to send it back to Apple and hope your replacement arrives in a timely manner. You can't even crack open a MacBook without damaging something inside. That screams red flag to me.
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Apple has better customer service than any other brand. You go into an Apple store and they'll take care of you, with or without a reservation. How is that a red flag? I'd much prefer that to sending my computer off to Dell or some other company that has foreign customer service with a 2 week minimum turnaround.
Premium is earned because of the reliability, performance and easy of use. Not to mention the best in class material build quality. Even while the processors may seem slower based on GHz, when real world tested (check out Engadget) they always perform better than equivalent or higher powered PC devices. If you are specifically talking about desktop computers / laptops then the other reason Macs earn some more Kudos is due to the fact they come with better software out of the box and iWork is $29 where as the Office Suite is $199 for the base version. PCs have lots of add-ons/options that quickly elevate the price. And all the Mac software is cross-compatible and arguably better than the microsoft equivalent, EXECPT for Numbers. Excel is far superior.
That's why it's worth a premium to me.
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