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And oh yeah. If you're going ot install a lip, just pull the bumper. So easy. Wife and I had it off in under 5 minutes. Could probably do it in 3 now. |
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The more I think about this, the more angry I get. I went with stillen over the ebay knockoffs because I thought they would provide a quality product, but lets be honest, this lip isn't.
The initial install was actually horrible. the tape that was supposed to attach to the front of the car didn't touch on some sections. The part where the fangs line up didn't line up correctly. After a while of fighting with it I got it to sit somewhat acceptable, but it still wouldn't sit perfect. It was livable. and then the middle portion that wasn't properly supported started to sag. I spoke with stillen on this a little bit, but couldn't get the pics they wanted and in frustration just ripped it off an threw it in the garage where it sits now. If they can give me a box and cover shipping, I'll glady ship it back to them to look it over. I'd send pics as well, but I just don't think they would care. They got my money months (maybe a year +) ago and most companies wouldn't care to help or replace. |
I don't blame you dude. Such a good looking lip, too. I always get compliments, but it's also subtle enough for the unfamiliar crowd to not even notice it or mistake for a stock piece.
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Yup! I always get people who mistake the lip for a stock part. Even when I get my car serviced at Nissan, a tech once asked me if the car came stock with the lip.
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... can't say they don't know about it any more if someone wants to call or RE-LINK them to this thread... Quote:
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Guys, I have read this thread and ordered the lip anyways because IMO it is the best looking. It should be delivered today!
Now I want to take every possible step to prevent it from sagging. Can anyone tell me what size screws/washers they used? Also I'm thinking of putting the aluminum pieces on under the middle section. Is there a spray that we can use that would give the middle section more rigidness? |
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The bolts won't help the sag issue - they just help it stay on. If I really wanted to mess with it, here's how I'd do it: find a 1/4" fiberglass rod and glass it into the interior of the lip, following the curve of it. I think you want to support it, yet add as little weight as possible. |
Thanks scottIN.
I haven't actually seen or held the splitter yet so Im not sure what can be done. I wonder why some people are not experiencing any sagging issue but Id rather take action now and not have to pray to be a lucky one. |
spray some high density spray foam inside the hollow spaces, that stuff is rigid. Only issue is it might crumble over time if you are constantly grinding and squeezing the underside of the lip on obstructions.
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Finally got a chance to unpack and test fit the lip last night. The lip feels very sturdy to me. It didn't flex or bend at all. Hard to imagine it will sag but better safe than sorry.
When you guys lined it up did the lip fall into place because mine doesn't seem to 'sit' anywhere perfectly... But I'll be going scottINs route and using a 30" piece of aluminum and epoxy. ho ho ho wish me luck. |
Wow it took about 4 hours to install the lip but this was my first time doing anything like this. Most of it was me trying to get it to fit. I did remove my bumper. I was very close to giving up then I got the idea to screw in the ends first, a bolt/nut in the middle, then two bolt/nuts inbetween on each side. It ended up lining up quite nicely.
The preinstalled tape did not work/stick for me and provided self tapping screws were pretty much worthless. I doubt those screws could hold up a velvet painting of a whale and dolphin getting it on let alone a lip going 80 mph. I'll try to post pictures later but I think everyone has seen a black 370Z with a stillen lip. All in all I am satisfied, with the lip and my effort. Haha. |
i believe u ran into the problem that most people did. inadequate hardware. the tape might as well not even exist, as it doesn't touch in about 50% of the places. and the screws are a complete JOKE. so if u install with their mounting hardware (as i did initially) then they will tell u its not properly mounted. which i found ironic
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Yeah it was rough but luckily my neighbor stopped over and I had someone to hold the lip while I drilled/screwed it down.
Also i had a piece of aluminum glued to the middle but it fell out during installation. I was getting frustrated so I didn't bother with it again as getting the actual lip on was harder than I anticipated. edub not to get off thread topic but I see you're in KCMO. Im up in Iowa and come down there quite often. Do you guys have meets or anything? |
Yea we do. we have a bi weekly car meet that we typically go to and some other various events. pretty good group down here. let us know next time u come down and we can meet up. check out the midewst section "kansas city" thread
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Currently talking to stillen about this, if anyone cares.
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Finally got some pics of mine off the car....
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Stupidest comment I have ever heard... It's quiet obvious in the picture that the lip was properly installed and that the front part is sagging...
Only reason stillen sales person said that is because they don't want to admit it. And I seriously think that Internet Sales person is just trying to bs his way out... I have a saggy lip too, going to use aluminum and braces to hold it up only because it looks good. Stillen makes very good parts, they dropped their balls on this one, whether or not they admit it, they still make awesome stuff. Sent from my SAMSUNG-SGH-I717 |
I ordered the lip yesterday, but glad I found this thread, Ill do a support like the others mentioned, I debated for some time an this is still the best looking IMO, at least we have each other to find a prevention method!
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I didn't write them with any intentions of getting a new lip. Honestly, I think installing another one would be a pita. I'd almost rather just order a shine or evo-r lip at this point. I loved the way it looked on my car for the couple of months I had it on. Once it started to sag though, I couldn't get it off fast enough as every single damn friend of mine would make fun of it. Even my girlfriend joined in on it. Got annoying as hell and I just decided to throw it in the garage under some boxes. Pretty much never going to put it back on, but I thought I would try and help them given this is a topic of interest. |
almost the exact same response i got. he said, "it appears as if the lip isn't properly installed"
so let me get this straight... adding extra hardware would cause "more tension" during driving. BUT, if i install it with the hardware thats provided in the kit it's improperly installed?!?! dafuq???? how are people supposed to mount this then stillen???? also, how does adding more hardware cause more tension. thats saying that "if this lip is securly fastened then it will create unwanted stress on your bumper." i love that stillen supports the z's, but i wish they would SLIGHTLY listen to the customers who buy their products. i was less irritated with my sagging lip before i even talked to stillen,. how many more times must they get linked to this thread before they do something? i know i sent them this link in my correspondence with them |
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Seriously, the way those 2 tabs slide into the wheel well gives you almost 0 slack to line it up any differently than how they intended. When I first did it the first test fit, I noticed the fang portion didn't line up 100%. There was absolutely no way it was going to line up either (measured the distance about 3 times, mathematically it wouldn't work). You would either have 1 side off by about 5-10mm or both sides slightly off. But really, once those tabs were behind the wheel well section it didn't matter. The lip was going to line up however the hell they wanted it. There was virtually no way to fix it. Of course, it was something so minor no one else would notice so I still installed it. The sagging lip however....not so minor. We will see what they say about the pictures. Although, I am definitely expecting the response to go like this: "After reviewing these pictures, we are not able to fully see where the lip is "sagging". We think it is due to you not using the 6 screws and tape to hold the lip on as we directed. Sorry." But, I don't see how PROPERLY securing the lip to the bumper would cause a flaw. I mean, as everyone else has noticed, the tape doesn't line up 100% and there are some gaps where it doesn't make contact. I even resorted to trying a thicker industrial tape to see if it would line up, and it didn't. Never heard of any other lips having this problem and never experienced this installing many of the other front lips I have on many other cars. |
"After reviewing these pictures, we are not able to fully see where the lip is "sagging". We think it is due to you not using the 6 screws and tape to hold the lip on as we directed. Sorry, go to hell"
:icon18: :bowrofl: I can imagine this response. :icon23: |
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When I uninstalled it, I got under the car and drilled out the 3-4 rivets I added. Once those were out I was able to pull lightly on it and the tape popped off and a little downward pressure and the screws came out. It didn't take hulk force rage to do this. And yes, the surface was more than properly prepped for the tape (as I said, it was claybarred and then wiped down with alcohol). I can only image if I installed this with just those screws and tape and it flew off at 120mph (which sad to say, I have hit on a few occasions...on a closed..course...). What would the reply be then? So is it safe to assume that everyone here that has had this center (non reinforced) section sagging installed this incorrectly? I find that really hard to believe. |
yeah stillen's sales person is really STUPID now for saying that..... its not up to them to decide if a product works or not, whether if its good or not. They forgot one thing: its the customer who decides....
shame shame shame on Stillen |
btw im gonna try to fix it, i already got the braces, i will go look for some aluminum pieces. I will post pictures of the entire process. Any ideas where i can find aluminum, and get them cut and stuff?
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its really a shame. because stillen used to be THE NAME in nissan aftermarket. while they still support us heavily, i feel like both there quality and customer service has gone down hill dramatically. i know there whole thing was "people will trash us if we are or aren't on the forums" but guess what, hiding from the masses that buy your products does no help your situation. look at active forum sponsors (gtm, cf element, aam, etc...) there products are flying off the shelves becasue people can easily talk to the company and have questions answered. it makes people feel like they have someone to turn to if there is a problem.
this is EXACTLY why stillen is having issues. NOT because they make bad products. every company has issues with products. its the name of the game. but its how u resolve the issues that distinguishes a good company from a bad one. Stillen, your lips have had fitment issues, as well as your bumpers. Your supercharger systems have been crucified by this forum, yet u stand by idolly and offer no changes, improvememnts, or advice to the products you offer. i know whenever someone emails u guys u say "u will resolve any problems," but this thread has been brought to your attention several times and nobody has gotten on here to address this issue or offered any assistance. all we keep getting is "i cant see any sagging in the pics" and "its installed incorrectly". people dont want to freaking ship you a lip back for inspection to have u maybe say they installed it incorrectly. we didn't just get a group together and say lets all photoshop saggy stillen lips to see if we can get free ones. this is a real issue! customer service isn't a science, but sitting by and not being prooactive in fixing issues is not the way to run a business. i love the product range u give to the nissan community, but seriously question how much longer the nissan community will support you aftermarket parts when they get no support in return when problems arise. |
Speaking of which, I still haven't heard a reply since sending the pictures. Granted, it's been a day, but still.
You would think they would want to help on this issue. I'm not even sitting here yelling saying I want a replacement lip or a refund/credit. It would be nice, but in my mind the money I spent on this lip is long gone. It sucks because they made a good looking, low costing lip. But what's that matter if it can't keep its shape and the company doesn't seem eager to try and help a customer out. I've bought a few things from them (lip, gen3s, spacers) and was looking at getting the rear window wing and a few other things (was actually going to go to them for a SC). But seriously, this is starting to bother me a lot more than I thought it would. If they can't provide proper service for a $200 piece of plastic (yeah yeah I know its not plastic) why would I even consider dropping $6,000 for the SC system? Apparently they are swimming in a giant pool of gold coins to the point where actually trying to service a customer is something foreign. |
Hey guys! I just posted a DIY about how to fix this, please check it out at:
http://www.the370z.com/diy-section-d...p-spoiler.html |
Thanks^ I just uninstalled mine today though, tired of the sag
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Picture sizes are good now.. sorry!!
I was actually going to take it off myself, but I wanted to give it one more shot... Logically, this method will NOT fail, but if it does, I taking it off too.. May send it back to Stillen with some of my dog's s**t |
Update: Still no reply from Stillen. Color me surprised.
I think I'll just order some knockoff ebay lip to compare the quality. Something tells me those don't even have this issue. |
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side note, i did get mine to straighten out slightly by wedging a box of shotgun shells underneath the middle of it to essentially force it back to straight for a night. It it made it almost perfectly straight for a couple weeks. might just set something under the lip every time i park it for a few days |
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I've read the fix thread and really, why even bother going through all of that? You're just wasting more money because a product sold by a vendor wasn't able to hold up how it should have. If they provided the hardware to do this from the get-go it wouldn't be as much of an issue. The fact they don't even seem to be acknowledging this is an actual issue is the real problem. They will hold on to the fact it was installed using different hardware instead of their 6 screw joke install and use that to site the cause of the problem. Then when you bring the issue to their attention they just stop replying. It's shitty business practice, but really it doesn't matter one bit. I mean look, we have people who have READ this thread and decided to order this lip regardless (and then when it sags they will create a cry-baby thread on this forum like they didn't know it would happen). So why would stillen give two *****? |
Good news. This fix works very well. No lore sagging
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Thanks lee. thankfully the material can be brought back up to original shape so when you add the support beams, it will go back to original form.
I have just been lazy and I have not found the time to remove my bumper and apply the aluminum beams I bought. |
Guys has anyone sent their back in? Mine did the same then one day caused it to fold under my car.... hense damaging my bumper... If no one has sent it in I would be more than happy to send mine in so they can see it.
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