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Geez.... If something is going on, just be honest and open. Saying this and that isn't going to help any situation and misleading your customers is even worse. You guys
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11-01-2011, 01:28 PM
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#11 (permalink) |
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A True Z Fanatic
Join Date: Jul 2010
Location: Baton Rouge, LA
Posts: 2,682
Drives: BSM 370
Rep Power: 1853    |
Geez....
If something is going on, just be honest and open. Saying this and that isn't going to help any situation and misleading your customers is even worse. You guys should take some initiative and make your customers happy or, at the very least, be honest with them. I can tell you that saying everyone will be happy and taken care of will only work for so long until people start to loose their cool. I'm not going to bash or hate, but it sounds like something is going on and it's getting brushed off as being shipping issues or mistakes. In the end, shipping mistakes and issues DONT take 3 weeks to settle. I've had packages ship from the US to Australia only to be undeliverable and sent back. That entire process too MAYBE 8-10 DAYS. I'm not saying these guys aren't going to get their stuff, but jeez, tell them whats going on. From seeing how this has been handled questions whether or not I would buy anything from you guys. Be sure not to over-promise and under-deliver... :-/ |
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