not to be a d*ck but why hasnt there been a picture posted up of the finished product? Also, I asked twice about placing a order on the wing and I have yet to get a legitment response.

There has been a picture posted. We posted pictures of the FRP version. Which was bought by a forum member. People are asking for pics of the CF version. And since we dont have any Z's in the shop we can mock them up on we havent taken any pictures. Rather yet we are shipping them out to the customers.

Thanks,

Mike :tup:


p.s. pty370z: I am still trying to get your tracking number for you.

All issues have been updated. I want to apologize on the behalf of UAM for the issues. All issues are being taken care of I promise.

can i order one soon ?

Hey can u guys make a Topsecret strutbar cover? no way in hell will the people pay $600 for $24 of titanium tube polished and burnt with a torch.

Yeah send me a pick and I will see what we can do for you

so..... what happened? :confused::confused:

I've got a new thread posted up in this section with pics and my 2 cents in there. go check them out it's the CF version.

^^ this

I've seen it bro and it looks killer on your car :tup:

and Mike & Andrew, have you shipped my lip kits yet? how come Jake gets them first and he's no 3 on the GB and im actually no 2 and didn't get at least tracking # ?? :shakes head:

Your lip kit has shipped. and your mines add on should be in the shop on friday... I will double check on friday for you.

Mike

Okay then, if they've been shipped..where's the tracking # ?

Mike, Andrew, what about mine?

First it was delivered in Miami, FL (correct address), then "confusion" occurred, you guys called it back, did it ship back to Miami, FL finally..??

It's exhausting to constantly ask for updates....

And I was never provided a tracking number, still haven't...

Please?

pty370z: I have to check with andrew on yours today!

Iwan: Yours shipped out yesterday and I will have a tracking number available to you hopefully today.

There has been a huge miscommunication on our part and I will work to resolve your issues.

thanks,

Mike

Just shoot me a pm when you've the tracking # mike.

and good luck on your part though, i hate to hear it when vendors said that..

Everyone will be taken care of. :tup:

Update

Jake: picked up wing. Thanks

Iwan/pty370: shipping issue has been resolved. I'll send pm once thy pick up. I have verified myself that correct parts were shipped out corrextly

Iwan/pty: expect pm from Andrew.

can i get a price for CF ship 98003?? thanks

Awaiting pm from you Andrew.

Next gb is $575 shipped

me 2! :confused:

I sent Andrew a message to pm you guys.

Looks like my lip kit wont arrive before im leaving malaysia..ughh:shakes head:

I would like to get on the next group buy, how long is the wait?

We will be posting up shortly once everyone of the first gb has shipped.

still nothing? :confused:

I'm still waiting for updates.. I still don't have tracking info..

Guys, please! :shakes head:

I didn't receive the pm they mentioned either..:shakes head:

Andrew, Mike, where are you guys? Really?

This is exhausting... :shakes head:

It's November already!

shady business :shakes head:

Geez....

If something is going on, just be honest and open. Saying this and that isn't going to help any situation and misleading your customers is even worse.

You guys should take some initiative and make your customers happy or, at the very least, be honest with them. I can tell you that saying everyone will be happy and taken care of will only work for so long until people start to loose their cool. I'm not going to bash or hate, but it sounds like something is going on and it's getting brushed off as being shipping issues or mistakes.

In the end, shipping mistakes and issues DONT take 3 weeks to settle. I've had packages ship from the US to Australia only to be undeliverable and sent back. That entire process too MAYBE 8-10 DAYS.

I'm not saying these guys aren't going to get their stuff, but jeez, tell them whats going on. From seeing how this has been handled questions whether or not I would buy anything from you guys.

Be sure not to over-promise and under-deliver...

:-/

i think they've been busy with getting ready for sema o_o

Hey guys! quick update!
Apologies go out to everyone but we have been mad busy with SEMA

Waiting on tracking numbers, but wings shipped out Tuesday from the shop!

I'm pretty sure someone has said that already... and if "getting ready for SEMA" means you can't ship packages and PM customers shipping information that they have been waiting on for weeks, seems like priorities are in the wrong order.


Customers > ALL

and who are you?


the lack of PM are my fault. I take full responsibility for both orders not being shipped on time and the lack of communication. Pm sent to both of them.

Just someone looking from the outside in on the situation. ;)

I'm sure others will agree with me and say that customers should come first... I know if I was selling something to someone, I would want them to be as happy as can be.

Wouldn't you want the same if YOU bought something from someone?

everyone fuks up. Running a business aint easy as you think...how about your try it typeone lol

lets get the orders out. I know people want a second group buy.

Its not about how hard a business is to run, its about UAM misleading its customers and using excuses to buy more time for whatever reason(ex., SEMA, really? that is just absurd). They announced the first group buy 3 months ago which only consisted of 5 people on the list. Here we are in Novemeber and two of them still have yet to receive their product. Both of them not getting a legitment response and being ignored half the time. I'm only saying all this because it frustrates me seeing other people get treated with horrible customer service. Its not common for someone to be dissatisfied with a company in this forum and when it does happen, it doesnt go unnoticed.

sure. :ugh2: since you know the whole story..

Considering that I followed this tread because I was interested in the group buy awhile ago, yeah I do know the whole story. I was curious to know if they cleared up this ordeal with the first group buy, they haven't yet and I'm not suprised.

:werd:, this thread has kept me from wanting to purchase this wing.

without customers there will be no SEMA :tiphat:



hopefully the 2nd GB will have a better show..