Rear Bumper in for painting

wheee! · 02-09-2010, 04:31 PM

Ouch, that is a hard pill to swallow. The shop they took my car to is a large company that does all of their (the dealers) work. So far all of their sub-companies have been great (tinting and clear bra for example).

The service manager has assured me that he will inspect the job himself and ensure it is up to par. I have warned them that I will not accept anything but "factory original" quality or better. The car still only has 132 km on it!

OldGuy · 02-09-2010, 05:14 PM

Quote:

Originally Posted by Zrod

Be carefull! I recently found out just how cheap dealerships can be. When I bought my car she had 2 scratches on the front bumber so it was agreed on at the signing that they had to paint the front bumper. I was told they use an expert who has done work on several of theyre cars in the past and he's very good. When I pick up the car it all looks pretty good but it was a very cloudy day and the rest of the car was dirty so it was a bit hard to tell. A couple days later after some bad weather I finally get a chance to wash the car.

MAN was i pissed at the results, it appears as if they didnt even use a paint booth theres pitting around the emblem mostly but other spots too. Worst of all is they didnt use the proper amount/type of clear coat so it looks dull almost semi-matte. I called them with all my fury but they say they cant do anything about it. Ill prob just end up getting it painted myself by someone I trust.

I winced as I read your post. How terrible.

Zrod · 02-09-2010, 05:38 PM

Quote:

Originally Posted by OldGuy

I winced as I read your post. How terrible.

Yup they got me good. Looks like ill be using a different dealership from now on

and any future paint work I have done you can bet ill be bringing a fluorescent light when I pick it up.

wheee! · 02-10-2010, 08:08 AM

Quote:

Originally Posted by Zrod

Yup they got me good. Looks like ill be using a different dealership from now on

and any future paint work I have done you can bet ill be bringing a fluorescent light when I pick it up.

My dealer is supposed to be the largest in Canada. They seem to have genuine concern for my car as well. The service manager personally delivered my vehicle to the 3rd party companies for the tinting and the clear bra. He also assured me that he would not let my car go thru any automatic car washes (they have one on the lot) while there. It would only be hand washed and detailed....

The screw ups with the delivery were an embarrassment to the guy and he tore a strip off the crew that did it. He made no hesitation in offering a rental car or a Z (if I did the painting in the summer) while they had the bumper repainted. He insisted that they would not try and "patch" the damage and that they would do it right. I am sure this is costing them a lot of money to do... even though I turned down the rental car!

wheee! · 02-12-2010, 10:41 AM

I am picking the car up tonight.... I am hoping it has been done properly. The dealer is detailing the car and resetting the TPMS sensors for me today. I guess we will see. I am taking the camera with me....

wheee! · 02-13-2010, 10:19 AM

Well, I have the car back and the bumper has been painted. I wish I could say I was really happy, but I am too picky for that I guess! They left a couple of scratches near the hatch lid (very small, but I saw them!) and they did not have a new "370Z" logo to put back on so I have no logo for now.

It also looks like they ran it through an automatic car was or something though as I have straight lines/scratches running thru the clear coat down the length of the vehicle. They can polish them out, so they will do a complete wax job on it when they logo comes in.

Other than that, the colour match is very close and is hard to see if there is any difference. Again, sunlight will be the true test and we have none of that for now!

So all in all, it could be worse. Or am I just too fussy????

mick · 02-13-2010, 10:30 AM

sorry about the trouble you have been experiencing but your license plate is awesome

wheee! · 02-13-2010, 12:54 PM

My wife drives the car and she loves it too! We see a lot of people pointing and smiling at it.....

dropped1 · 02-15-2010, 04:24 AM

Wow, what a shame. Glad to hear they repainted, and its a decent match.

On a side note, be weary of having the dealerships "detailer" polish out their mistakes. It could come out looking worse, covered in rotary buffer trails/holograms.

My suggestion is bring it to a REAL detailer.

wheee! · 02-15-2010, 02:45 PM

I trust the dealer to do it right as they are well aware that this is all their fault and they are trying to cover their asses here. They did a minor wax and buff (spot polish) while I was there and they did a good job

tjlazer · 02-16-2010, 12:34 AM

Quote:

Originally Posted by wheee!

Well, I have the car back and the bumper has been painted. I wish I could say I was really happy, but I am too picky for that I guess!

I feel your pain. Unfortunately IMHO it will never be the same! I am ALWAYS disappointed after body work. They just don't give a !@#$. I always seem to go back and complain and have them redo something. It never fails....

If I was you I would get a Fairlady Z emblem put on!

wheee! · 02-16-2010, 08:01 AM

Quote:

Originally Posted by tjlazer

If I was you I would get a Fairlady Z emblem put on!

I asked the wife if she wanted the Z logo or the Fairlady logo and she said she wanted the 370Z back on her butt! Her choice I guess!

TalismanIII · 03-19-2010, 10:16 AM

wheee!,

I am picking up my Roadster today from the same dealership, I wonder if they will put the dealer logo in the same spot? I'll let you know!

wheee! · 03-19-2010, 11:10 AM

Quote:

Originally Posted by TalismanIII

wheee!,

I am picking up my Roadster today from the same dealership, I wonder if they will put the dealer logo in the same spot? I'll let you know!

Call ahead and warn them not to! It's such a pain. Mine is finally back home after the second return to the paint shop to fix the bumper for the small imperfections they left the last time.

Post pics when you get it!!!

wheee! · 03-19-2010, 11:37 AM

Here is a picture from Wednesday showing the car after the last retouching to the bumper. All cleaned up and fixed! Yay!

Now to NEVER have to go thru that again!

02-09-2010, 04:31 PM	#16 (permalink)
wheee! A True Z Fanatic Join Date: Sep 2009 Location: Mod Capital of Canada Age: 57 Posts: 7,354 Drives: cars. lots of cars. Rep Power: 40181	Ouch, that is a hard pill to swallow. The shop they took my car to is a large company that does all of their (the dealers) work. So far all of their sub-companies have been great (tinting and clear bra for example). The service manager has assured me that he will inspect the job himself and ensure it is up to par. I have warned them that I will not accept anything but "factory original" quality or better. The car still only has 132 km on it! __________________ H&R / Stillen / Berk / HKS / Swift / Michelin / UpRev / SPC / Amuse Rep / Seibon / Fringe XVO / TWM / more... My Journal

02-12-2010, 10:41 AM	#20 (permalink)
wheee! A True Z Fanatic Join Date: Sep 2009 Location: Mod Capital of Canada Age: 57 Posts: 7,354 Drives: cars. lots of cars. Rep Power: 40181	I am picking the car up tonight.... I am hoping it has been done properly. The dealer is detailing the car and resetting the TPMS sensors for me today. I guess we will see. I am taking the camera with me.... __________________ H&R / Stillen / Berk / HKS / Swift / Michelin / UpRev / SPC / Amuse Rep / Seibon / Fringe XVO / TWM / more... My Journal

02-13-2010, 12:54 PM	#23 (permalink)
wheee! A True Z Fanatic Join Date: Sep 2009 Location: Mod Capital of Canada Age: 57 Posts: 7,354 Drives: cars. lots of cars. Rep Power: 40181	My wife drives the car and she loves it too! We see a lot of people pointing and smiling at it..... __________________ H&R / Stillen / Berk / HKS / Swift / Michelin / UpRev / SPC / Amuse Rep / Seibon / Fringe XVO / TWM / more... My Journal

02-15-2010, 02:45 PM	#25 (permalink)
wheee! A True Z Fanatic Join Date: Sep 2009 Location: Mod Capital of Canada Age: 57 Posts: 7,354 Drives: cars. lots of cars. Rep Power: 40181	I trust the dealer to do it right as they are well aware that this is all their fault and they are trying to cover their asses here. They did a minor wax and buff (spot polish) while I was there and they did a good job __________________ H&R / Stillen / Berk / HKS / Swift / Michelin / UpRev / SPC / Amuse Rep / Seibon / Fringe XVO / TWM / more... My Journal

03-19-2010, 11:37 AM	#30 (permalink)
wheee! A True Z Fanatic Join Date: Sep 2009 Location: Mod Capital of Canada Age: 57 Posts: 7,354 Drives: cars. lots of cars. Rep Power: 40181	Here is a picture from Wednesday showing the car after the last retouching to the bumper. All cleaned up and fixed! Yay! Now to NEVER have to go thru that again! __________________ H&R / Stillen / Berk / HKS / Swift / Michelin / UpRev / SPC / Amuse Rep / Seibon / Fringe XVO / TWM / more... My Journal

02-13-2010, 10:30 AM	#22 (permalink)
mick Track Member Join Date: Jan 2010 Location: California Posts: 903 Drives: Used to drive a 370z Rep Power: 16	sorry about the trouble you have been experiencing but your license plate is awesome

02-15-2010, 04:24 AM	#24 (permalink)
dropped1 Enthusiast Member Join Date: Dec 2009 Location: VA Beach Posts: 302 Drives: SOLD 40th Z #104 Rep Power: 258	Wow, what a shame. Glad to hear they repainted, and its a decent match. On a side note, be weary of having the dealerships "detailer" polish out their mistakes. It could come out looking worse, covered in rotary buffer trails/holograms. My suggestion is bring it to a REAL detailer.

03-19-2010, 10:16 AM	#28 (permalink)
TalismanIII Base Member Join Date: Jan 2010 Location: Edmonton Posts: 19 Drives: '10 370Z Roadster M6 Rep Power: 15	wheee!, I am picking up my Roadster today from the same dealership, I wonder if they will put the dealer logo in the same spot? I'll let you know!

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