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If you don't want to deal with the hassle, the best option is to refuse the delivery and contact your credit card company and tell them the product arrived damaged
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#19 (permalink) |
A True Z Fanatic
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If you don't want to deal with the hassle, the best option is to refuse the delivery and contact your credit card company and tell them the product arrived damaged and you don't have the time to deal with accepting a horribly packaged product and the return/replacement process. They should care of you.
In my previous experiences, they generally are ok with a photo or three of the damaged packaging. Holes, such as those from a poorly operated forklift, are excellent evidence.
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