Z1 Motorsports let me down!

Magic Mike · 08-15-2015, 05:39 PM

So I ordered a brand new oem factory spoiler for the Z. I paid $491 including shipping. Thinking I got a good deal, I was happy and looking forward to installing it today. Once I opened the box, much to my dismay..It only contained the spoiler wrapped in bubble wrap and paper. No Nissan paperwork anywhere, install instructions, no lift gate cylinders or nuts and bolts!!!!! I have seen dealerships selling the spoiler for $550 which includes the entire kit! Z1 was extremely misleading and a true let down. Not to mention, they charge an absurd 20% restocking fee. I will never do business with these folks again!!!!

SOUTHZZ · 08-15-2015, 05:52 PM

Sorry to hear about your bad experience with Z1.

Got to say,your comments are a bit odd. I've done business with
Z1 for several years. They have always delivered. Only exception
was a service issue that was related to a jerk mgr that is no longer with Z1.

Are you saying the OEM spoiler "kit" includes new trunk lifts ?
For $550? Find this hard to believe.

It does seem the spoiler should have a mounting template(if its a OEM part).
Would think hardware like mounting bolts etc should also be in the box.
Have you spoke with Z1? John is the guy in parts I usually deal with.
If so,what did they say?

DEpointfive0 · 08-15-2015, 06:00 PM

Did you try, you know... Calling them?

And try checking the forum first... eBay is recommended.

Magic Mike · 08-15-2015, 06:01 PM

Look at what came with his spoiler and what he paid ($550).

Magic Mike · 08-15-2015, 06:03 PM

I called them and the one guy couldn't give me a straight answer so he just gave me an RMA #. I waited over a month for this thing. It came in damaged 3 times from the factory according to them.

Magic Mike · 08-15-2015, 06:04 PM

I will call again on Monday and ask for John to see what he says. Im just extremely disappointed.

Magic Mike · 08-15-2015, 06:05 PM

i just figured out I'm replying the wrong way.

nomodsjk · 08-15-2015, 11:09 PM

Yea man z1 is like royalty around here so with a post count of 12 you might be going down the wrong road here. Sorry just trying to inform you

Z-Girl 12 · 08-16-2015, 08:08 AM

Call them first before blasting them, give them the opportunity to make it right. If they don't regardless of their status on here feel free to let us know so we can individually decide for ourselves if we want to give them our business. Hope it works out for yah!

Trips · 08-16-2015, 10:43 AM

Op,

John@Z1 should be in touch.

08-15-2015, 05:39 PM	#1 (permalink)
Magic Mike Base Member Join Date: Jul 2015 Location: Orlando Posts: 12 Drives: 16 Nissan 370z Rep Power: 9	Z1 Motorsports let me down! So I ordered a brand new oem factory spoiler for the Z. I paid $491 including shipping. Thinking I got a good deal, I was happy and looking forward to installing it today. Once I opened the box, much to my dismay..It only contained the spoiler wrapped in bubble wrap and paper. No Nissan paperwork anywhere, install instructions, no lift gate cylinders or nuts and bolts!!!!! I have seen dealerships selling the spoiler for $550 which includes the entire kit! Z1 was extremely misleading and a true let down. Not to mention, they charge an absurd 20% restocking fee. I will never do business with these folks again!!!!

08-15-2015, 06:00 PM	#3 (permalink)
DEpointfive0 Premium Member Bitches Join Date: Jan 2012 Location: SoCal Posts: 14,824 Drives: a lot Rep Power: 17151	Did you try, you know... Calling them? And try checking the forum first... eBay is recommended. cdoxp800, TreeSemdyZee, onzedge and 1 others like this. __________________ Do YOU want to know what/where I got my username from? ( Click to show/hide ) NSFW due to language:

08-15-2015, 06:01 PM	#4 (permalink)
Magic Mike Base Member Join Date: Jul 2015 Location: Orlando Posts: 12 Drives: 16 Nissan 370z Rep Power: 9	Look at the spoiler install DIY section for price. Look at what came with his spoiler and what he paid ($550).

08-16-2015, 08:08 AM	#9 (permalink)
Z-Girl 12 A True Z Fanatic Join Date: Apr 2012 Location: Florida Posts: 4,105 Drives: Spirited Rep Power: 11716	Call them first before blasting them, give them the opportunity to make it right. If they don't regardless of their status on here feel free to let us know so we can individually decide for ourselves if we want to give them our business. Hope it works out for yah! cdoxp800, DEpointfive0 and jchammond like this. __________________ 2012 Z-SOLD 2014 Nismo #565 Fast Intentions CBE/HFC/Swift/SPC/RJM/H&R-15/20mm/Z1 CAI/Headers/Intake Manifold w/Uprev Tune 328.31whp/263.64tq

08-16-2015, 10:43 AM	#10 (permalink)
Trips Administrator Join Date: May 2009 Location: Disneyland, Ca Posts: 8,728 Drives: 🔰 Rep Power: 10	Op, John@Z1 should be in touch. __________________

08-15-2015, 05:52 PM	#2 (permalink)
SOUTHZZ Enthusiast Member Join Date: Jan 2014 Location: ALABAMA Posts: 305 Drives: 09 NISSAN 370Z CS M6 Rep Power: 3400	Sorry to hear about your bad experience with Z1. Got to say,your comments are a bit odd. I've done business with Z1 for several years. They have always delivered. Only exception was a service issue that was related to a jerk mgr that is no longer with Z1. Are you saying the OEM spoiler "kit" includes new trunk lifts ? For $550? Find this hard to believe. It does seem the spoiler should have a mounting template(if its a OEM part). Would think hardware like mounting bolts etc should also be in the box. Have you spoke with Z1? John is the guy in parts I usually deal with. If so,what did they say?

08-15-2015, 06:03 PM	#5 (permalink)
Magic Mike Base Member Join Date: Jul 2015 Location: Orlando Posts: 12 Drives: 16 Nissan 370z Rep Power: 9	I called them and the one guy couldn't give me a straight answer so he just gave me an RMA #. I waited over a month for this thing. It came in damaged 3 times from the factory according to them.

08-15-2015, 06:04 PM	#6 (permalink)
Magic Mike Base Member Join Date: Jul 2015 Location: Orlando Posts: 12 Drives: 16 Nissan 370z Rep Power: 9	I will call again on Monday and ask for John to see what he says. Im just extremely disappointed.

08-15-2015, 06:05 PM	#7 (permalink)
Magic Mike Base Member Join Date: Jul 2015 Location: Orlando Posts: 12 Drives: 16 Nissan 370z Rep Power: 9	i just figured out I'm replying the wrong way.

08-15-2015, 11:09 PM	#8 (permalink)
nomodsjk Premium Member Join Date: Apr 2014 Location: martinsburg wv Posts: 2,073 Drives: 2011 370z MB/7at Rep Power: 19961	Yea man z1 is like royalty around here so with a post count of 12 you might be going down the wrong road here. Sorry just trying to inform you

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