My clearcoat is blistering!!!

kannibul · 10-28-2009, 10:00 AM

Quote:

Originally Posted by flashburn

So can anyone comment on whether or not repainting the car should be an acceptable solution? I heard that doing that lowers the resale value of the car and that the dealer is not going to be able to paint a car as good as it comes from the factory.

Having ugly paint lowers the value more than having it repainted...properly.

flashburn · 10-28-2009, 10:03 AM

Quote:

Originally Posted by kannibul

Having ugly paint lowers the value more than having it repainted...properly.

Obviously. There is no option of me not getting this resolved one way or another. When I speak to Nissan Corporate today I am going to push hard that the only acceptable resolution is a new car. It's a shame really, cause I love the car except for the damn paint/clearcoat issue!

Modshack · 10-28-2009, 10:58 AM

Quote:

Originally Posted by flashburn

Obviously. There is no option of me not getting this resolved one way or another. When I speak to Nissan Corporate today I am going to push hard that the only acceptable resolution is a new car. It's a shame really, cause I love the car except for the damn paint/clearcoat issue!

There's another thread where the car was replaced (it was a Red with spotting) Do a search..

370Zsteve · 10-28-2009, 11:05 AM

Hey Flashburn, here's something you can do to "light a fire" under the dealership. Works every time:

Action Line: Secret: name-dropping works

By Dennis Rockstroh

drockstroh@mercurynews.com

Q In April of 2008, I bought a commercial-style faucet for my customer from Home Depot.
The customer had trouble with it not working correctly from the beginning. I tried as best I could to repair it.
Finally in June 2009, I called Home Depot in Atlanta and explained the problem. I was told that another part would be shipped out to me right away. It wasn't.
I called Home Depot-Atlanta again and got yet another person who said she would send e-mails to previous contacts.
I said, I have a great idea, I'll contact my newspaper and see if they can light a fire.
Tim Traviolia
San Jose
A Your report back: "Well, looks like just the threat of media coverage solves problems.
"Received a call this morning and they are sending a new, better, lighter model faucet head to me. Thank you."
You're welcome, Tim, but you did this yourself.

Modshack · 10-28-2009, 11:21 AM

Negotiating by threat is for Bully's. One of the reasons there are lawyers on every corner to "protect" us from ourselves.

You'll get much further with constructive win/win discussions using your legal options as necessary..Don't go in screaming as has been suggested.

Bottom line, if they re-clear coat it you stand a good chance of having a much better finish than stock...I do, after some accident repainting..

370Zsteve · 10-28-2009, 11:27 AM

Quote:

Originally Posted by Modshack

Negotiating by threat is for Bully's. One of the reasons there are lawyers on every corner to "protect" us from ourselves.

You'll get much further with constructive win/win discussions using your legal options as necessary..Don't go in screaming as has been suggested.

Bottom line, if they re-clear coat it you stand a good chance of having a much better finish than stock...I do, after some accident repainting..

Mod, I respectfully disagree. I don't think asking for a new car is out of line at all. He bought a very expensive item that was damaged. What if the new clearcoat looks lousy? And what about the clearcoat that's on there now? Are they gonna remove it? (not). After that, he'd never have the opportunity again. The window of opportunity is closing, and fast.

Nisssan takes the hit here, not the dealer. Ah well, we'll see how this drama plays out in the coming days. Again, inspect your car thoroughly before you sign on the dotted line.............................................. ........

Modshack · 10-28-2009, 11:36 AM

Quote:

Originally Posted by 370Zsteve

Mod, I respectfully disagree. I don't think asking for a new car is out of line at all.

I didn't say it wasn't....I just said that negotiating like an A$$hole was out of line. You're the one promoting this approach. Your style and mileage may vary obviously, but if I were on the other end of a screamer (and yes, I have been), he'd get my minimum effort......People that are willing to work with you to resolve the issue for both parties typically come out on the winning side..

kannibul · 10-28-2009, 11:27 AM

Best approach is to let them see what you're talking about and see how they want to resolve it.

Let them spin their wheels at their expense, but, also make sure they know your expectations up-front.

The dealership took my Z due to a chip in the hood, and had it touched up and had the whole hood re-cleared. End result is you'd never know it was there.

In your case, a proper sanding and new clear, would likely fix it, or if they need to go down to primer to fix it, then so be it. One way or another they'll have to fix it, just for the dealership, it might be cheaper to offer a new car to you instead, rather than fix it due to profit-losses on repairing something like this.

370Zsteve · 10-28-2009, 11:30 AM

Quote:

Originally Posted by kannibul

just for the dealership, it might be cheaper to offer a new car to you instead, rather than fix it due to profit-losses on repairing something like this.

Exactly!

flashburn · 10-28-2009, 11:46 AM

Quote:

Originally Posted by kannibul

Best approach is to let them see what you're talking about and see how they want to resolve it.

Let them spin their wheels at their expense, but, also make sure they know your expectations up-front.

The dealership took my Z due to a chip in the hood, and had it touched up and had the whole hood re-cleared. End result is you'd never know it was there.

In your case, a proper sanding and new clear, would likely fix it, or if they need to go down to primer to fix it, then so be it. One way or another they'll have to fix it, just for the dealership, it might be cheaper to offer a new car to you instead, rather than fix it due to profit-losses on repairing something like this.

I think this is the approach I am going to take. If they only need to do a wetsand + new clear coat, then I would accept that solution, but I definitely won't accept a repainting.

When I talk to them today, I'll just let my expectations be known, and push hard on getting someone to properly diagnose what is wrong, and what their solution would be to fix it.

10-28-2009, 11:05 AM	#4 (permalink)
370Zsteve A True Z Fanatic Join Date: Sep 2009 Location: Gold Coast CT Posts: 10,599 Drives: 2019 Corvette G.S. Rep Power: 43	Hey Flashburn, here's something you can do to "light a fire" under the dealership. Works every time: Action Line: Secret: name-dropping works By Dennis Rockstroh drockstroh@mercurynews.com Q In April of 2008, I bought a commercial-style faucet for my customer from Home Depot. The customer had trouble with it not working correctly from the beginning. I tried as best I could to repair it. Finally in June 2009, I called Home Depot in Atlanta and explained the problem. I was told that another part would be shipped out to me right away. It wasn't. I called Home Depot-Atlanta again and got yet another person who said she would send e-mails to previous contacts. I said, I have a great idea, I'll contact my newspaper and see if they can light a fire. Tim Traviolia San Jose A Your report back: "Well, looks like just the threat of media coverage solves problems. "Received a call this morning and they are sending a new, better, lighter model faucet head to me. Thank you." You're welcome, Tim, but you did this yourself. __________________ SOLD MY Z MARCH 2018 - another Core OG moves on - new ride 2019 Z Corvette Grand Sport - no mods necessary but already have eyes on HFC and intakes LOL IT NEVER ENDS. Last edited by 370Zsteve; 10-30-2009 at 10:30 AM.

10-28-2009, 11:21 AM	#5 (permalink)
Modshack A True Z Fanatic Join Date: Mar 2009 Location: Greenville NC Posts: 2,883 Drives: 370Z Sport Rep Power: 977	Negotiating by threat is for Bully's. One of the reasons there are lawyers on every corner to "protect" us from ourselves. You'll get much further with constructive win/win discussions using your legal options as necessary..Don't go in screaming as has been suggested. Bottom line, if they re-clear coat it you stand a good chance of having a much better finish than stock...I do, after some accident repainting.. __________________ Steal my car! (SOLD)...Now Porsche Cayman S Oil Cooler DIY: Here!

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10-28-2009, 11:27 AM	#8 (permalink)
kannibul A True Z Fanatic Join Date: Jun 2009 Location: Jenks, OK Posts: 2,281 Drives: 370z Touring/Sport Rep Power: 268	Best approach is to let them see what you're talking about and see how they want to resolve it. Let them spin their wheels at their expense, but, also make sure they know your expectations up-front. The dealership took my Z due to a chip in the hood, and had it touched up and had the whole hood re-cleared. End result is you'd never know it was there. In your case, a proper sanding and new clear, would likely fix it, or if they need to go down to primer to fix it, then so be it. One way or another they'll have to fix it, just for the dealership, it might be cheaper to offer a new car to you instead, rather than fix it due to profit-losses on repairing something like this.