NST Pulley Group Buy Thread Closed???
 

Ummm does anyone know why the thread is closed all of a sudden? We paid for parts and still didnt get them...supposed to get an update yesterday or today from NST and now the thread is closed???

http://www.the370z.com/engine-drivet...no-charts.html

Mods??? Anyone???

His other thread is closed too. It's probably easier to avoid having to answer for taking a lot of money and missing ship dates than it is to leave the thread open. He's the GTM of pullies. I'd be contacting my credit card company at this point.

If I dont have a tracking number by the end of this week, PayPal is getting a call.

I got bad vibes from both Mike and the shop when I bought my clutch from him. It was one of the crappiest little shops I've ever seen.

So.. NST is not a reputable sponsor?

Every group buy he has done has gone like this- take money. Miss ship dates. Get pissy when confronted about missed ship dates. Offer excuses and ********. Eventually ship products much, much later.

The only thing he's got going for him is apparently the products are top notch when you finally get them.

FFS, I really wanted a NST pulley set too.

I thought I saw one in the classifieds here the other day.

I thought I saw one that had a bunch of miles on it.

Mileage doesn't matter. Just get a new belt and you'll be fine.

this made me chuckle......chuck. :ugh2:

:bowrofl:

All the ones I've seen are already sold. :ugh:

I've got $10 that says you find another one before the group buy actually ships out. :rofl2:

You know if the overdrive/underdrive set is worth it?

I'll never run a pulley. Plenty of people here run then with no issues, but I know a guy who lost his built motor because of one. I have run them with no issues in the past, but when the guy who built my car told me specifically to never run a pulley because one of them destroyed his motor I listen.

Granted, that was on a turbo setup making 700whp, so any issue gets magnified. On a NA car I wouldn't expect any issues since the margin for error is much higher.

Honestly, if you want to lose rotating mass get a flywheel first.

:nod:
I understand. My Z isn't a track car so I'm not hugely invested in losing every oz I can from everywhere I can shave it, but at the end of the day more HP is more HP. ;)

This is ridiculous. I hope the mods ban him form the forum for this. I'll be contacting PayPal now.

GTM isn't banned yet, so I doubt NST will have anything happen to them.

I just sent this to Mike...

Mike,
We noticed the thread on the 370z forum was closed for the group buy. I'm writing this on behalf of the 370z community to understand what is going on with the pulleys that we paid for back in January. If you are not able to fulfill the orders please issue us refunds. If you plan to complete the products, please provide us a production update with estimated delivery date.

The members of the 370z community are not pleased with the way this is being handled to say the least. I'm hoping you and I can resolve this via email exchange, however, members are prepared to file complaints for refunds.

I look forward to your response.
Nick

We only asked for updates and none of us were out of line doing so. I’m only asking that NST is transparent with us. However, it’s been 3+ months… You can’t tell me that an anticipated group buy should take that long for manufacturing. Yes – I do want a quality product and I expect one. Don’t hang that sh!t over my head when I ask for updates.


… I’m more so pissed off that the thread is closed though.

Response from Mike...

Hi Nick

Thank you for your interest in our site and products, we appreciate it.

I did not close our threads on the forums.

The latest update on this GB:

Pulleys have gone through the first round of quality control as of yesterday. Machining checked out and we are moving into the final stages of production, including anodizing and the next rounds of QC over the next few days.

Our current ETA (if the next steps go well) is apx 15-20 days. We are getting very close.

We appreciate the continued support and continue to ask for the patience of the members and the community as production continues.


Thanks again, good luck and have fun with all your projects!


MIKE @ NST
NST Customer Service
NST - NonStopTuning - The Leader In Sport Compact Pulley Development
281-917-0221

My reply to him...

Mike,
Thanks for the response. Much appreciated. Do you know who or why your threads were closed on the forum? It's not just the pulley thread that was closed and the perception from the community is that they were closed by NST to avoid responding to inquiries.

So the end of May?

At least he didn't add in the usual butthurt over being questioned. :rofl2:

It's still ******** because on 4/14 he posted:
First round of QC looked good today. Should be finalized within the next few days. If all is well, we proceed with anodizing and final QC.

Many thanks for the patience and support, ladies and gents.

And now hes saying:
Pulleys have gone through the first round of quality control as of yesterday (4/21)

I'm getting a refund. I'm tired of being BSd. I'll talk to my friend at Stillen and see if I can get a GB going with them.

Yeah, that makes it look even worse. But he was probably out at some drift event so you'll just have to wait, right? :rolleyes: And here's some tits to distract you.

I ******* hate shady vendors. Why do 95% of group buys end like this?

Guys stop freaking out, I know Mike and hes not trying to screw you guys. Let him resolve the issue with the forum. You will get your pullies and love the results.

I can't speak for NST's customer service, as I bought my pullies from a forum member, but the pullies themselves are very nice in quality and I've had them installed for about 15k miles now. Sad to see this happening though. Hopefully NST chimes in.

I've emailed and chatted with a few of you today, so I will copy and paste this last email here for everyone...

Thank you for your interest in our site and products, we appreciate it.

I have no reason to avoid you guys, hence the many pages of conversation and discussion in our various threads on the forums, and these email exchanges.

Unfortunately, the manufacturing process takes some time. No one hates these delays more than I do. Please understand that I am very sincere in saying this. I don't know exactly what else I can say to convey this message to you guys.

NST is not here to steal from you.

I can not give you exact daily updates, I can not tell you exactly where we are with each individual pulley during the process. Each step requires several days, if not weeks, to complete when you are dealing with a large batch.

We are moving forward with production and I hope to have meaningful updates as we move forward, when they are available. As I said in my previous email, we are apx 15-20 days away right now.

I hope the issue with the closed threads is resolved ASAP so I can post these updates myself moving forward, as I have done in the past.

Please understand that disputes with banks and credit card companies only slow the process for everyone involved and only make it more difficult for us to do business and deliver product.

Thanks again, good luck and have fun with all your projects!


As I have done so many times, I continue to ask for the support and patience of the community. If you are not directly involved, please respect my request to refrain from adding unnecessary fuel to the fire in these threads.

Please understand that this will be my one and only reply in this thread, while we try to resolved the "closed thread" issue.


MIKE @ NST

NST - Please take note:

When you advertise a product, and a date of shipping, you are creating a de-facto contract to deliver said goods on promise of payment. When someone such as myself pays you for a short shifter, we are doing so on the premise that it will be completed and shipped by the promised date. I understand that sometimes there are delays, however when multiple people have already paid you and are waiting for their product, we expect (rightfully so) daily detailed updates as to why we don't have the product yet, and when we can expect it. Do you have 5 done and are waiting on the next 5 to be completed? OK, ship out the first 5, let those people know, and let the next 5 know an exact date they can expect theirs to ship. The lack of CLEAR communication is what has me worried about you.

Please keep in mind that come Friday if you walk into your boss' office and ask for your paycheck, and he told you it wasn't ready yet, you would be upset. You worked all week for the promise of payment, and that payment was expected by a particular date. If he told you that you would probably get paid next week, maybe the week after, how would you feel? Remember that the next time you take hard earned money from people promising a product on a date and don't deliver.

And "Please understand that disputes with banks and credit card companies only slow the process for everyone involved and only make it more difficult for us to do business and deliver product. " is pretty weak. Nobody back out or things will get worse for everybody. :rolleyes:

I still can't believe the Mods haven't addressed who or why the NST threads were closed.

It looks like they have closed all the threads and revoked their Vendor status. Probably until they make good on the group buy that they have over extended themselves on. Seemingly this is what happened during the last one as well minus the closing/revoking of course.

I hope everyone either gets their product or money back whichever the case may be.

Just my :twocents:

Yikes. Not a good sign.

I'm fine with them revoking vendor status but closing the thread only hurts the members who are trying to get info about where their money/product is. Not to mention there was no announcement to let us know what happened (hence me posting this thread lol)

Well from their track record everyone that is willing to wait will eventually get the product they ordered which has been stated a good product. However it is up to each individual whether they want to wait the extra duration for the parts to be delivered or request a refund.

I agree the way NST is handling the questions isn't the best but not everyone has a great customer relations specialist or what have you working for them.

My guess is they couldn't guess the correct date when the GB started so they are very hesitant to throw out another drop dead date as to when products will be delivered. Instead opt to stay in the shadows and just say they are working on it; everyone please stay patient.

The otherside of the coin is that companies have and will go belly up if their financial situation is beyond stressed. So the customer who likely earmarked that money for said part doesn't really want the money back and just wants the part (in a timely fashion). However the customer does not want to feel like they will get nothing for their hard earned cash if the company closes it's doors.

Some advice for NST is next time if there is a next time they decide to offer a GB for their products. Take the date they peg for delivery and double it.

well if this is the case another 3 lettered company's status should have been yanked awhile back as well. i mean from what i've read :stirthepot:

But then why tell us they are going through QA testing over a week ago only to tell us today they just started QA testing yesterday??? That's not a missed estimate...it's a major conflict in information in an already frustrated forum.

I emailed Mike asking for a refund...not because of the extended wait time, but because I feel the updates have not been honest and I'm no longer comfortable leaving my money on the table.

I'm waiting for a response from him now.

Hopefully those of you who stick it out get your products and love them.

Looks like im getting my pulleys put on alone from the first group buy eh Nick lol

Where's Mannny, I need engine parts put on haha

^^^ inside joke i suppose?

Apparently you get several months for a pulley... I guess that translates to years for forced induction products :rolleyes: