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Dirty gritty drained oil when I did the oil change today

You more I read this thread—the more I cringe. Your dealership was personally notified of the issue while you were there, and they want you to take an oil sample?

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Old 03-22-2010, 02:32 PM   #1 (permalink)
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You more I read this thread—the more I cringe. Your dealership was personally notified of the issue while you were there, and they want you to take an oil sample? I say to take it back to your dealership and have them assess the situation. Why? Nothing worse than an engine seizure/failure (they never happen when and where it is convenient), and why subject yourself, passenger, and other drivers to what might potentially become a life/safety issue? Take your receipts for the oil and oil filter you purchased along with the date and mileage you changed your oil; take along the photographs you have posted here for further evidence. Why the dealership did not request that they examine the car versus having you take an oil sample is beyond common sense. Find another dealership if necessary. Way the hell too much second-guessing going on here...it's not healthy for you or your Z.
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Old 03-22-2010, 03:22 PM   #2 (permalink)
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Originally Posted by SoCal 370Z View Post
You more I read this thread—the more I cringe. Your dealership was personally notified of the issue while you were there, and they want you to take an oil sample? I say to take it back to your dealership and have them assess the situation. Why? Nothing worse than an engine seizure/failure (they never happen when and where it is convenient), and why subject yourself, passenger, and other drivers to what might potentially become a life/safety issue? Take your receipts for the oil and oil filter you purchased along with the date and mileage you changed your oil; take along the photographs you have posted here for further evidence. Why the dealership did not request that they examine the car versus having you take an oil sample is beyond common sense. Find another dealership if necessary. Way the hell too much second-guessing going on here...it's not healthy for you or your Z.
The dealer never requested that I do an independent oil analysis. I went to the dealer (2 weeks ago....a few days after the oil change) to have my rear hatch lift springs replaced. While I was there, I expressed my concern for what I saw during my oil change. They said that they have never heard of such a thing. They asked if I used the right oil (one containing ester). I said, "Yes, RedLine." They also asked if still had the old oil. I said, "Yes, but it's contaminated with my wife's." Then they suggested that when I do the next oil change, to bring in the drained oil OR have them do it so they can witness it first-hand.

But I'll admit, they did seem to push me away....like they didn't express any concern over it and didn't want to be bothered by it. They probably thought that I was exaggerating or something.

So my plan of action is to do the analysis (hopefully, something will show), show the dealer the results, the receipts, and the pictures. This way they won't be able to turn me away and ignore the fact that something is wrong because I'll have solid evidence.
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