5th gear scratch (not a grind)

Originally Posted by jwick Infiniti replaced mine and they couldn’t even duplicate it on a test drive. Service Manager said they had a write up from the manufacturer about it

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5th gear scratch (not a grind)

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11-20-2018, 09:40 AM

#28 (permalink)

JARblue

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Quote:

Originally Posted by jwick

Infiniti replaced mine and they couldn’t even duplicate it on a test drive. Service Manager said they had a write up from the manufacturer about it so he’d go ahead and replace it for me. It’s funny how much better service you get from a ‘luxury’ dealer.

I took them on a test drive to demonstrate exactly what the problem was. What irritated me the most was the warranty wasn't even through Nissan. It was a 3rd party - so I'm like if you guys just approve the damn thing, someone else will pay you to install it. No dice

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