Just made an order! Very excited for this mod. Not sure why I have not ordered this sooner. This single mod may have me keeping my car for a lot longer than I anticipated.

Anyone having issues with shipping? Mine says it has been in Chicago since Feb 25th. I am having a hard time trying to figure out how to deal with this since I am in Afghanistan and work a 12 hour shift. They must be holding it for some reason.


Edit: I tried to call and get a hold of a human, but 45 minutes to wait and they can't do a call back option for me out here. The price to stay on the line with them that long will be too expensive.

After some quick google searching to the Chicago facility my package entered the USPS Bermuda Triangle. Well I'm screwed. Ryan is there anyway you can contact that facility and recall the package? I will gladly send you money on paypal to have it sent via FedEx.

ISC Chicago
 

Neil,

Unfortunately you're not alone and I've spent a good 3+ hours on the phone with USPS and US Customs in Chicago over this since discovering that multiple customers have all been stuck there since the 25th. Approximately 10 packages all entered around the same date/time which all got sidelined by customers for a reason still unknown. USPS says customs has the packages and US Customs won't tell me why or what the he// they're doing with them for so long. In fact yesterday I was told by a US Customs person I shouldn't contact them again and they have the power to hold them as long as they like!

I'll be opening a formal complaint and investigation into the matter on Monday with Canada Post as soon as they reopen. Hopefully they'll be able to put some pressure on them. By my count these packages have been stuck for ~7 business days right now which is still fairly short compared to some of the reading I've done about that facility but none the less very aggravating.

Now I've shipped hundreds of packages thru this facility in the last year and over 1500+ in the last 3 years all of which had exactly the same packing, labels, shipping paperwork etc as the ones currently stuck and it's never been a problem.

As for FedEx unfortunately not. I had Extremely BAD! experience with them when I initially started out as they first lost 1 in 10 packages I sent and then after a couple months they claimed my packages all weighed 10x what they actually when they arrived at a certain stop along the way (ie 6lbs became 60lbs etc) and was rebilled for huge bogus charges which they stole directly from my credit card and I spent over a year fighting them to get my money back... and it was thousands of dollars they took from my account. I will never ship with Fraud X again.

I don't know what's up with US Customs and no one will tell me what's actually going on with these stuck packages so I share in your frustration and I'm currently doing everything I can to get to the bottom of it.

Thanks,
Ryan@RJM

Oh man well thanks on the update. I have never had a bad experience with FedEx to date. Sorry to hear your troubles with that. Hopefully the pressure from your mail service will get things moving. From the horror stories I've read tonight from the Chicago facility is that you finally get your items once an investigation is opened. Its a joke. Hopefully this gets resolved soon.

You did write on the packages Vehicle anti-theft devices right? I doubt they know what the hell a clutch pedal is.

There is movement!!! It appears your package along with some others in the group of stuck packages started up again overnight. Your package shows its moved on to the next sorting plant after US Customs and shouldn't be long now.

For everyone else with packages still in US Customs I'll keep on USPS and hopefully they'll start moving soon too.
As for new shipments all of the latest packages to ship are moving so it seems to be just an unfortunate fluke with that group of packages.

Ok that's good to know. I have checked usps website with the same Chicago customs processing message every day. Of course that doesn't stop me from going to the mail box everyday just in case :icon17: usps can be hella d@cks if they want as they get paid too much to do to little and seem to have ego problems from my experiences with anything international.
I'm glad u have been able to make some progress with them. I will continue to patiently wait as 5 years with a stock clutch assembly I have hated, a few more days won't matter much :icon23:

Thanks for keeping us posted :tiphat:

Thanks for the update. I subscribed to the e-mail alerts and saw it moving. I won't be able to use it anytime soon, but I am happy to add it to my growing collection of stuffs. I will be very busy when I get back home!!

You're very welcome:tup: Upon checking this evening 7 of the previously stuck packages were delivered promptly today after clearing customs over the weekend so it seems like things are looking up. I'm hopeful the last of them will clear in the next day or two and I'll continue to monitor their progress.

Thanks
Ryan@RJM

I received mine today!! Now I just need to install it :inoutroflpuke: the interior is out to install my amuse bar, seats and harnesses so it's good timing :tup:

Just installed mine today and WOW! It feels like a brand new car. I still can't belive it. Nissan owes you a buck and a half for fixing their **** up.

Nice!
 

That Pale Guy, I'm very happy to hear you're enjoying the new pedal setup:driving:

shipped to 91744

$249.99 USD - Shipping to the USA Included.