new lip

DarkPath · 05-30-2010, 05:26 PM

Quote:

Originally Posted by DriveLineEric

Quote from JP USA in regards to this shipment:

"The way these lips are made, the urethane is soft enough to withstand any aggressive flexing or folding. When a certain amount of heat is applied, the lip will return back to its original form. The customer will need to leave this out in the sun for a period of 1-2 hours and all evidence of potential damage will be gone."

Sounds acceptable to me Eric... I am supposing that after 2 hrs in the sun, if the item was not acceptable that Driveline would promptly replace it upon verification of photos. Does that just about sum it up?

DriveLineEric · 06-01-2010, 04:46 PM

Quote:

Originally Posted by DarkPath

Sounds acceptable to me Eric... I am supposing that after 2 hrs in the sun, if the item was not acceptable that Driveline would promptly replace it upon verification of photos. Does that just about sum it up?

That sums it up perfectly. If an order is damaged, regardless of its origin, we're always willing to do what we can to either fix, replace, or compensate.

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